Morphett Air vs Rite Price Heating and Cooling

Morphett Air Conditioning

Rite Price Heating and Cooling

Price

Customer Service

Compare Air Conditioning Rating

Pros

Morphett Air Conditioning
  • Excellent pricing
  • Great customer service
  • Services rural areas
Rite Price Heating and Cooling
  • Excellent prices
  • Long warranty period
  • Weekend availability

Cons

Morphett Air Conditioning
  • Doesn't generally install apartments
  • Average response times
  • No weekend availability
Rite Price Heating and Cooling
  • No volume discounts
  • OK response times, but not the fastest
  • No boiler heating installations

Summary

Morphett Air and Rite Price Heating and Cooling are two of the Adelaide region’s top five air conditioning installation and servicing companies. They are over a point apart in our Compare Air Conditioning Rating, with Morphett Air scoring 4.5 out of 5 with Rite Price Heating and Cooling coming in fourth for the region with a score of 3.5 out of 5. Respectively they are the first and third ranked companies for the Adelaide region.

Rite Price Heating and Cooling set themselves apart from other companies by offering Saturdayopening hours, granting flexibility to those who work during the week. They also rate equal first and ahead of Morphett Air on price, receiving a perfect score of 5 out of 5 for cost-effectiveness.

Both companies offer good pricing, a professional manner and the installation of high quality products covering the Adelaide metro and regional areas.

With over 40 years’ experience in air conditioning industry, Morphett Air is a Multi Award winning family owned and operated business. As well as installation they provide maintenance and service air conditioners under warranty or not. They deliver on professional performance, low prices, expertise and customer service. Morphett Air clients are serviced by fully qualified and highly skilled technicians who have exceptional diagnostic abilities.

Price

Morphett Air Conditioning

Rite Price Heating and Cooling

Free on-site quote

Volume discounts

Deals and promotions

Price Matching

Financing availability

The Rite Price Heating and Cooling review discovered that this Adelaide air conditioning installation company has the relatively cheapest prices when compared to those companies listed in our top five.

With regard to volume discounts our Rite Price Heating and Cooling review discovered that they do not offer volume discounts to customers who install multiple units throughout their home.

Despite this Rite Price Heating and Cooling’s cost effectiveness, relative to the other top Adelaide-based air conditioning installation companies, ranked them equal first in value with an impressive score of 5/5 overall.

Rite Price Heating and Cooling do not promote deals as their prices are already good value for money.

Morphett Air is one of our top-rated air conditioning installation company in Adelaide. They tend to have some of the lowest prices we reviewed. Our Morphett Air review team ranked Adelaide based air conditioning installation company the highest cost effective company in Adelaide. They are open to matching a lower competitor quote that is truly like for like.

They do not, however, offer volume discounts, though the delivery of the units would be reduced if multiple units are purchased at one time.

Morphett Air are happy to assist customers to access manufacturer deals. In terms of cost effectiveness, our review team gave them an impressive rating of 5 out of 5. 

Morphett does offer financing through Payright and Zip pay.

Customer Service

Morphett Air Conditioning

Rite Price Heating and Cooling

Clear quote

Weekend availability

Customer service rating by phone

8/10
6.5/10

Customer service rating by email

7/10
6.5/10

Response time to acknowledge request

2 - 4 days
6 - 24 hours

Response time to provide quote

2 - 4 days
2 - 4 days

Online ratings / reviews

4.7/5
3.5/5

Morphett Air is a family run business, and each person in the family is knowledgeable about the air conditioning systems they install. This results in an added personal touch when dealing with this company. The team appear eager to please and to assist customers to find the solution that works for them.

Morphett Air was given a score of 8 out of 10 for their over-the-phone customer interaction, and 7 out of 10 for their email-based customer service. This performance is impressive when compared to the other businesses reviewed, further cementing their spot in our top 5 air conditioning installation companies based in Adelaide.

Morphett Air typically took 48 – 84 hours to acknowledge receipt of an initial email enquiry and the same time frame was taken to respond to quote requests. Our review team classified Morphett Air’s overall response time to customer enquiries as “slow”, when compared to other top 5 local companies.

Rite Price Heating and Cooling have a great understanding of their customer needs their overall score for customer service comes in at a less impressive 6.5/10. Both companies, however, strive to assist their customers in any way they can.

Unlike Morphett Air, however, Rite Price Heating and Cooling offer Saturday opening hours, which would be ideal for customers who work during the week.

Rite Price Heating and Cooling and Morphett Air offer above average warranty periods for the Adelaide region, which has an average of 5 years.

Each company, whilst not completely equal on every aspect of customer service performance, works with their customers to provide the right fit for their installation requirements.

Expertise

Morphett Air Conditioning

Rite Price Heating and Cooling

Apartments

Commercial and residential

ARC Tick

Year established

1971
1992

Installation warranty

5 YEARS
10 YEARS

Rite Price Heating and Cooling has over 20 years of experience, with Morphett Air having been in the market for over 35 years years.

Rite Price Heating and Cooling are a family operated business with quality products and great expertise, employing 100 fully qualified and professionally certified technicians with extensive knowledge. As the highest ranked installation company in the Adelaide region, Morphett Air are just as proficient in their field.

Both companies are able to provide commercial and residential installation services to the Adelaide metro and rural areas, and can also service apartments.

Either company would be a great choice for installation with a high level of customer service standards and affordable pricing with the caveat that Morphett Air does not generally install air conditioning systems in apartments. They can however do so if it is a particularly straightforward job, and there is a balcony to place the external unit. 

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