Aussie Airconditioning vs Sheer Climate

Aussie Airconditioning Pty Ltd

Sheer Climate Air Conditioning

Price

Customer Service

Compare Air Conditioning Rating

Pros

Aussie Airconditioning Pty Ltd
  • Very quick response times
  • Strong customer service
  • Competitive pricing
Sheer Climate Air Conditioning
  • Relatively quick response times
  • Deals, promotions and price matching available
  • Strong online customer reviews

Cons

Aussie Airconditioning Pty Ltd
  • No weekend availability
  • Call out fee (deducted from price)
Sheer Climate Air Conditioning
  • No weekend availability
  • Doesn't service rural areas

Summary

Our review team found that both Aussie Air Conditioning and Sheer Climate offered considerable expertise and workmanship when compared to the overall Brisbane based air conditioning installation market. Aussie Air Conditioning sit as top ranked air conditioning installation business within our Brisbane top 5, whereas Sheer Climate sit in third place.

Aussie Air Conditioning offer their clients quick response times when replying to enquires and sending out initial quotes and provide excellent levels of overall customer service and assurance during all phone and email communications. Sheer Climate on the other hand offer their clients very competitive and cost-effective price points and are able to offer free on-site quotations, whereas Aussie Air Conditioning do not.

Both companies offer commercial and residential options and provide excellent options for air conditioning installation and repairs in the Brisbane area.

Price

Aussie Airconditioning Pty Ltd

Sheer Climate Air Conditioning

Free on-site quote

Volume discounts

Deals and promotions

Price Matching

Financing availability

While Aussie Air Conditioning offer competitive prices, our review found that Sheer Climate offered some of the most cost-effective price points among our top five recommended Brisbane based companies. Furthermore, Aussie Air Conditioning do not provide their clients with free on-site quotes, whereas Sheer Climate do. Both companies have financing options available to their clients during their installations and repairs.

Both companies have their own methods of providing their customers with cost benefits. Aussie Air Conditioning offer promotions and deals through manufacturers and can assist their clients in accessing these deals, while Sheer Climate offer their customers access to certain cash backs and promotions during the quotation process. Furthermore, both companies are open to price matching to a certain extent, so long as the quotes are like for like and both have options relating to volume discounts upon the purchase of multiple units.

Customer Service

Aussie Airconditioning Pty Ltd

Sheer Climate Air Conditioning

Clear quote

Weekend availability

Customer service rating by phone

8/10
8/10

Customer service rating by email

9/10
7/10

Response time to acknowledge request

< 6 hours
6 - 24 hours

Response time to provide quote

< 6 hours
24 - 48 hours

Online ratings / reviews

4.5/5
5/5

Throughout our investigation and comparison of Aussie Air Conditioning and Sheer Climate, our review team found that Aussie Air Conditioning in particular offered their clients extremely high levels of customer service. They generally acknowledged and sent out initial quote enquires within 0-6 hours of the initial request, whereas Sheer Climate responded to initial enquires within 6-24 hours and sent out actual quotes within 24-48 hours. Additionally, our team found that Aussie Air Conditioning provided excellent customer service through their phone and email interactions. They were particularly strong in their email correspondence, scoring a 9 out 10, whereas Sheer Climate were slightly weaker in this field, scoring a 7 out of 10.

Furthermore, our team noted that Aussie Air Conditioning provided extensive quotes that were inclusive of detailed, clear cost breakdowns that allowed customers to be sure of what they were paying for. On the other hand, Sheer Climates initial quotes were fairly basic, though they did cover all the relevant information in a concise manner. Sheer Climate have a very strong online rating score, with a 5/5 across multiple platforms, whereas Aussie Air Conditioning generally sit at a 4.5/5.

Expertise

Aussie Airconditioning Pty Ltd

Sheer Climate Air Conditioning

Apartments

Commercial and residential

ARC Tick

Year established

2004
2016

Installation warranty

5 YEARS
5 YEARS

Aussie Air Conditioning was established in 2004, giving them over 13 years of experience within the air conditioning installation market, whereas Sheer Climate were more recently established in 2016, though have a strong team of experienced staff and technicians. Both Aussie Air Conditioning and Sheer Climate are able to work with apartments during their installations, though both companies require an inspection prior to offering a finalised quote. Furthermore, both Aussie Air Conditioning and Sheer Climate have the ARC tick of approval, in industry standard in Brisbane, and are able to offer both commercial and residential installations.

Overall, our review team found that both Aussie Air Conditioning and Sheer Climate had strong teams that offered excellent workmanship and quality assurance. Both companies have 5-year warranty periods, giving indication to their levels of service, industry experience and knowledge.

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