From $395

Product highlights
  • Advanced features
  • Multi-platform
  • User friendly
Compare Air Conditioning Rating
Brand reliability score
Capacity (kW) of systems in this series

Key Features

Master Timer

The master timer is a simpler scheduling function. When its countdown is complete the whole system or the selected zones can be programmed to turn on or off. Like a more complex scheduler, this timer can help save energy use by being programmed to switch off say when everyone leaves for work or study


QUE’s scheduling function has an easy to use interface. It allows users to program the system to run only when you want it to, selecting between an entire system, or the individual zones you want to use. It also features an overview screen where users can see and monitor the week’s schedule.

Personalised comfort

This system comes with individual temperature controls, built in as standard. This means each room can be programmed to the comfort of the occupant.

Energy History

This feature allows you to keep an eye on your system’s performance by monitoring and keeping a record of the energy usage of your system.

Flexible Options

The QUE Zone Controller and QUE Sense Remote Sensor can be connected wirelessly, allowing for simple installation and flexibility regarding installation locations.

Room Matching

If there are rooms in your house that get little use you can set the temperature in that space to be maintained as per the settings of a selected zone.


Front Panel Colour
Silver, Black or White
Reverse Cycle
Indoor Type
Wall and Remotely Mounted
Power Supply
Wall and Remotely Mounted
Manufacturer Warranty (Years)
5 years
Number of fan speeds


SpecificationQUE Touch Master Controller ModelQUE Zone Controller ModelQUE Sense Remote Sensor ModelQUE Connect Mobile App Model
Indoor unit Dimensions (HxWxD) (mm)122 x 154 x 22106 x 85 x 1974 x 74 x 19Depends on phone size

* C = Cooling H = Heating

Links and Documents

Operational manual and other product-related documents

Controller Features

  • Away and Quiet modes
  • Zone naming
  • 7 day Schedule
  • Inbuilt sensors
  • Battery or wired power
  • iOS and Android compatible
  • Zone view

Other Features

  • Reversible Background
  • Dual set temperatures
  • Humidity display


Actron Air Que CRQ5-21AT

I replaced the builder installed 14KW to 19KW Platinum Que recently with Que controller and 7 Temperature zone sensors. It has been working fantastically and cools and heats the zones in appropriate time efficient manner. Only issue is the app controller on iPhone is not good enough and is having a time lag but seems to be working okay on Samsung phone. Overall very happy.

— Syed, 3 November 2020

Highly recommend Actron Air

We have used their air-conditioning products for 13 years in 3 different homes. Now all of our family members and friends have Actron Air in their homes. Their products are high quality and Australian made which is hard to come by these days. The range of Actron Air products are superior, the technology is exceptional, they are extremely user friendly and energy efficient, worth every dollar spent

— Renee, 28 April 2020

Very Happy Great System

Just had an upgrade from an older Actron System lasted 24 years and the new Platinum QUE is just the best ever! We have 8 zones in our house with individual controls – wireless connectivity – set and forget. Works effortlessly and both cools and heats up our large 2 storey house quickly. Should have done this upgrade earlier but very happy its now in…

— Peter, 16 April 2020

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