Air Conditioning Installation Melbourne

We have spent hundreds of hours meticulously researching the best Melbourne-based air conditioning installation companies. We have carefully selected our top 5 companies. View our comparison table below to see the top companies in your area.

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Inner East Melbourne

Here, at Compare Air Conditioning, we make it our business to know everything there is to know about air conditioning installation. Through our comprehensive reviews of air conditioning installation companies, we have found that not all air conditioning installation companies are the same.

Our Compare Air Conditioning review team investigated air conditioning installation companies in the Melbourne Inner East region area in relation to a number of review categories. Every company received a rating in each category and then were compared against other Melbourne Inner East-based air conditioning installation companies. The five overall best performing companies were ranked as the top 5 Melbourne Inner East-based air conditioning installation companies.

The Compare Air Conditioning review team selected Nortan as the top air conditioning installation company in the Melbourne Inner East area. This ranking was given based on the company’s performance across a number of review categories and the company was rated as the current best choice of company for air conditioning installation for customers in the Melbourne Inner East area. View our comparison table below*.

  • Price

  • Customer service

  • Response time

  • Residential and Commercial

  • Free on-site quote

  • Installation and repair

  • Split systems (reverse / inverter / multi)

  • Ducted (heating / heating and cooling)

  • Evaporative

  • Hydronic Boiler

  • Steam Boiler

  • Services rural areas?

  • Top recommended brands?

  • ARC Tick*

  • Weekend availability

  • Apartments

  • Financing options

  • Installation warranty (yrs)

  • Compare Air Conditioning Rating

* Up-to-date as at 6 January 2020. We review our comparison tables regularly to ensure our data is up-to-date.
* The ARC Tick identifies businesses authorised to install, service and repair fridges, freezers and air conditioners.

Nortan is the top choice company for air conditioning installation in Melbourne Inner East area

After our Compare Air Conditioning review team conducted a thorough investigation of air conditioning companies, they found Nortan to be the current top air conditioning installation company in the Melbourne Inner East area. Whilst there were a number of companies that performed strongly across the review categories, the number one ranking was awarded to Nortan. The company was found to be the top choice for Melbourne Inner East customers based on its:

  • Standard competitive price range;
  • Wide range of heating and cooling options;
  • Customer-focused philosophy;
  • Reliable and professional customer service standards;
  • Full range of air conditioning services, from supply and install to repair and maintenance;
  • Flexibility on pricing through the price matching of competitors quotes;
  • Comprehensive range of air conditioning services from design, installation to repair and maintenance;
  • 24/7 breakdown and repair service;

Provision of services to customers from all sectors, including commercial, residential and industrial.

See Review

The customer-focused philosophy of the Nortan team is what our Compare Air Conditioning team believes sets Nortan apart from other air conditioning installation companies in the Inner East Melbourne area.

Covid-19 update

The Covid-19 pandemic has significantly affected how we interact with one another. We found that the top installers in inner east Melbourne are taking steps to act compatibly with guidance from the federal and Victorian governments and keep customers safe:

  • Nortan are taking reasonable steps to protect customers, complying with OH&S guidelines and requesting their customers to keep sensible social distancing practices.
  • Coldflow use personal protective equipment and follow Australian OH&S guidelines. All their staff are in good health and are being monitored.
  • All Climate Solutions are diligent in checking staff are in good health and their customers are kept safe during Covid-19. This includes increased safety measures and hygiene practices during this period.
  • McKinnon have implemented Covid-19 policy around safety practises, found. The policy directs technicians, sales staff and office staff including a range of excellent safety measures.
  • Bradmac has been diligent during the Covid-19 pandemic, taking sensible precautions and working with customers and staff safe, including increased sanitisation and safe distancing practices.

Price

The Compare Air Conditioning review team found Nortan offers a highly competitive, standard price range on their air conditioning products and installation service. Their price range was found to be similar to one of other top 5 air conditioning installation Melbourne Inner East companies, McKinnon Heating & Cooling.

Nortan offers additional flexibility on its pricing with the price matching of competitors’ quotes, however the final decision is at the discretion of the Nortan management.  

The graph below reflects the cost effectiveness ratings given to each of the top 5 air conditioning installation companies in the Melbourne Inner East area. Nortan received the top cost effectiveness rating, performing better than most of the other top 5 air conditioning installation companies in the Melbourne Inner East area.

Nortan was found to hold a competitive price range and was rated with a score of 4 out of 5 for their cost effectiveness, which is similar to McKinnon Heating & Cooling. The Compare Air Conditioning review team found the price ranges of the other three top 5 companies on their air conditioning products and installation services to be on average higher than the Nortan’s pricing range.

Additional findings regarding the cost effectiveness of the other top 5 companies is highlighted below:

  • Coldflow’s prices were found to be reasonable and competitive, with the Coldflow team happy to discuss prices based on customers’ specific installation needs. The company offers further price flexibility through price matching of competitors quotes, volume discounts and manufacturers’ special deals and offers;
  • The All Climate Solutions team generally advise customers at the time of quoting of any special offers and promotion that are currently running. Their price range was found to be reasonable and competitive, even without any further discounts;
  • The McKinnon Heating & Cooling review found the company has a standard pricing range on their air conditioners and installation services and do not offer any further flexibility on their pricing, as they aim to give the best price from the start;
  • Bradmac’s pricing was found not to be the absolute cheapest available option when looking at purchasing and installing an air conditioner in the Inner East area, however discounts are offered to customers through price matching and special deals and offers;
  • Both Coldflow and McKinnon Heating & Cooling advertise an interest-free, financing plan for its customers through a third-party finance companies, which is highly beneficial for customers that are making a major purchase, like a new air conditioning unit.

Quotation system

One important category from the Compare Air Conditioning review is the quotation processes of individual air conditioning installation companies in the Inner East. Nortan’s quotation process was found to be solid and well structured, when compared with other air conditioning installation companies in the Melbourne Inner East area. Features of the Nortan’s quotation system include:

  • Customers can easily approach Nortan for a quote on air conditioning installation by phone, by email or by using one of their online forms. The company’s quotation process was found to be easy and straightforward, with team members happy to assist with customer questions;
  • The Nortan website has many different online forms for customers to make contact with the company or to request a quote, which is different to most other companies who generally only offer one or two online forms.

Similarities and differences in quotation processes between air conditioning companies in Melbourne Inner East region were noted by the Compare Air Conditioning review, with some of the highlights listed below:

  • Customers with Coldflow have a number of different ways to request a quote from the company, with customers being able to ask for a quote either over the phone, by email or by using one of their online forms. This is similar for all of the other top 5 air conditioning installation companies in the Inner East area, including All Climate Solutions, McKinnon Heating & Cooling and BradMac;
  • Coldflow are professional and straightforward about their quotes, both over the phone and via email;
  • All Climate Solutions provide easy to follow quotes, when compared to other air conditioning installation companies in Inner East area of Melbourne;
  • The review team based their pricing rating on quotes, which were received over the phone and via email from McKinnon Heating & Cooling. Email quotes were generally basic quotes with “ball park” figures;
  • The Bradmac website make it easy for customers to requests quote, with a “Request a Quote” box on the top of website or the Bradmac team can be emailed directly using the email icon at the bottom of the site. There is also a 1300 number appearing at the top of the Request a Quote form as well;

All of the top 5 air conditioning installation companies in the Inner East area of Melbourne offer an obligation-free, complimentary onsite quote, as prices are subject to change upon inspection of the specific space.

Customer Service

All of the top 5 air conditioning companies in Melbourne Inner East region were found to hold high standards of customer service in both customer service review categories of email and phone. The companies were contacted by the review team on numerous occasions and Nortan’s customer service standards were found to be of a very high standard.

The graph below shows the Compare Air Conditioning review team’s ratings of customer service, by email and over the phone, for the top 5 Melbourne Inner East-based air conditioning installation companies.

  • Nortan
  • Coldflow
  • All Climate
  • McKinnon H & C
  • BradMac

The high level of customer service standards of the Nortan company were demonstrated in a number of ways:

  • Nortan offers their customers a full range of heating and cooling solutions and aim to ensure that customers find the best air conditioning solution for their needs; The Nortan review team also found staff members at Nortan to be friendly and professional from the first point of contact, whether by phone or email;
  • The Nortan team were found to be friendly, polite and helpful over the phone and professional and always willing to assist, via email;Responses received via email and online inquiries, are generally answered by staff members with a high level of industry knowledge;
  • Our Nortan review found that the Inner East Melbourne-based company had a medium speed rate in both email response categories, with responses on average received within 24 hours;
  • Customer testimonials for Nortan were found over a number of online platforms, detailing very positive experiences and with a high overall online satisfaction rating of 5 out of 5 stars, which is a competitive score in comparison to the other top 5 Melbourne Inner East region-based air conditioning installation companies;
  • The company provides most of its services and installations during business hours, however offers an emergency air conditioning repair service, 24 hours a day, 7 days a week. These emergency repair services are available to residential and commercial properties throughout the Melbourne, including the Inner East;
  • The customer-focused philosophy of the Nortan team is what our Compare Air Conditioning team believes sets Nortan apart from other air conditioning installation companies in the Inner East of Melbourne area.

As part of the review process for customer service standards, the email responses times for each individual company were recorded and compared. The graph below demonstrates the recorded response times of Nortan and the other top 5 Melbourne Inner East companies to customers’ inquiries via email and the time taken to send back a written quote.

The email response times were given a rating of between 1 and 5. Scores of 1 were awarded to companies with very quick response times, with responses generally received within 6 hours and scores of 5 reflect slower responses speeds which were generally received after 48 hours.

Nortan was awarded with medium response rate when replying to customer inquiries by email. Acknowledgement of email inquiries were sent within a fast time frame, with replies from the company were generally received within 6 hours. This was also true for thesecond response rate category, with the company to sending back a written quote on average within 24 hours

  • Response time for quote
  • Response time to initial email request

In the review category of customer service, all of the top 5 air conditioning installation companies in the Melbourne Inner East were found to have strong customer service standards. Examples of the high customer service standards include;

  • The Coldflow review team found that phone and email enquiries were answered in a prompt manner, and their staff to be knowledgeable and courteous;
  • Both Coldflow and All Climate Solutions offer customer service to their customers over the weekend and this extra availability means that their services may be suitable for customers who work during the week;
  • All Climate Solutions email response rates were also found to be fairly quick comparison with other Inner East Melbourne-based air conditioning installation companies. Their general response rate in acknowledging a request for a quote is within 24 hours, and then a quote is generally provided within 24 to 48 hours.
  • McKinnon Heating & Cooling Review was recorded as having fast response speeds in both response categories. Initial responses to an email request, were on average received within 6 hours and written email quotes responses, were generally received within 24 hours;
  • The customers with McKinnon Heating & Cooling have rated their experience and customer service satisfaction highly, with reviews found on the company webpage and Google, with the average satisfaction rating on Google being 4.4 out of 5 stars;

BradMac Airconditioning recorded one of the slower response times in both email categories, however customers rate their experiences with the company very positively, with an overall average rating 4.4 out of 5 stars for their online reviews.

Inner East Melbourne-based Air Conditioning Installation expert

Product range

Nortan supplies and installs a range of air conditioning products and brands, with Daikin and Fujitsu being their most recommended brands based on:

  • Their quality and consistency; and
  • Their range of products, which can suit to most customers’ homes and budgets.

With the other top 5 Melbourne Inner East-based air conditioning installation companies, our review team found that:

  • All of the Inner east Melbourne-based air conditioning installation companies are experienced and able to install all of the major air conditioning brands, however most companies have a recommended or preferred brand that they work closely with;
  • Coldflow have a particularly strong relationship with three of their top brands, namely: Daikin, Mitsubishi Electric and Panasonic, which is similar to McKinnon Heating & Cooling who also supply and installs Daikin, Panasonic and Mitsubishi Electric as the company believes that they are some best value for money and leading brands around;
  • All Climate Solutions are also happy to install many different brands of air conditioning units, although their preferred manufacturer is Daikin, which they believe to be a top performing air conditioning manufacturer;

BradMac Airconditioning installs many of the leading air conditioning brands, including ActronAir, Braemar, Daikin and Mitsubishi Electric and they are able to service and repair all kinds of air conditioners and brands. BradMac have a working air conditioning showroom for customers to come and experience the air conditioning products and brands for themselves.

Air Conditioning Installation Inner East Melbourne expert adjusting split system

Technical expertise and experience

Our top 5 air conditioning installation Melbourne Inner East-based companies all were found to have a high level of technical expertise in the industry. The top company, Nortan’s technical experience van be demonstrated by the following:

  • Nortan has been in operation for over 20 years and an industry specialist for Inner East Melbourne customers seeking air conditioning services;
  • Their experienced and multi-skilled technicians provide installation services and repairs for ducted air conditioning and heating, split systems, gas heaters and evaporative cooling throughout the Inner East of Melbourne;
  • Nortan prides itself on having thorough experience across all brands, and is able to service and repair most brands of air conditioners, providing a 24/7 breakdown and repair service to both their commercial and residential clients;
  • For customers that are needing a heating or cooling solution for a new construction, existing buildings or an extension, Nortan has specialist design and install solutions and work with builders to deliver excellent results;
  • Nortan’s highly experienced technicians are reliable and professional and provide customer focused service;
  • They offer a wide range of air conditioning solutions and services to customers in Melbourne Inner East area, which not all air conditioning installation companies do the same.

Here are some highlights from the reviews from our other top 5 companies:

  • With over 40 years experience, the Coldflow team possess a substantial understanding of the air conditioning units they install, and detailed insight into air conditioning industry;
  • As a newer company to the industry, All Climate Solutions still have considerable experience in installing air conditioning into many types of dwellings. The team is happy to install units in apartment buildings, subject to an inspection of the premises, which is unlike some of the other air conditioning installation companies in the Inner East of Melbourne;
  • McKinnon Heating & Cooling provides their customers with a full range of air conditioning services from design and install to service and maintenance. The company has specialist design team and work closely with builders and developers to deliver excellent results;
  • The Bradmac Airconditioning team have a broad range of technical expertise and experience, with their technical team fully qualified and licensed.

The graph below indicates the warranty guarantee on installation workmanship offered by each of our top 5 air conditioning installation companies in Melbourne Inner East region. Manufacturers of air conditioners will generally give a product warranty on the air conditioning product itself, which is generally 5 years. For installation warranties three of the top 5 air conditioning installation companies, including our top company Nortan offer an impressive 6 year standard warranty on their installation workmanship. The remaining two top 5 companies offer a slightly lower protection of 5 years workmanship warranty.

Air Conditioning Installation Inner East Melbourne technician

Heating solutions

With winter just around the corner, the Compare Air Conditioning team has checked in with the top 5 air conditioning installation companies in the Inner East Melbourne area about their heating solutions.

Nortan

Nortan offers a wide range of heating options including split systems, ducted heating, gas heating (including gas wall heaters, ducted central heating systems, gas underfloor heating and space heaters), hydronic heating and underfloor heating.

Nortan recommends and installs many hydronic heating systems throughout Melbourne as the company believes hydronic heating is one of the most reliable forms of heating, providing a stable and all over heating. The company supplies a wide range of leading brands, which are recommended based on customers’ needs and budgets.

Coldflow

Coldflow use leading brands like Daikin, Mitsubishi Electric, Fujitsu, Toshiba and Braemar. They offer the following heating options; ducted gas heating, ducted reverse cycle heating, hydronic heating and split system air conditioning.

Coldflow recommends gas ducted heating to their Inner East Melbourne customers, as the best option for heating. For customers looking for their heating system to be paired with a cooling system, the company recommends an evaporative cooling system. The company prefers Braemar for their gas ducted systems, as they are an Australian-made brand with a long 7-year warranty protection.

For customers who prefer split systems in every room, Coldflow recommends Daikin split systems for both heating and cooling.

All Climate Solutions

All Climate Solutions only has employees, with no contractors and a full team of tradespeople like electricians, plumbers and engineers. They give certifications of their work as to ensure the validity of the warranty of the system they install.

All Climate Solutions can supply all the leading brands of air conditioning systems and offer ducted gas heating, ducted reverse cycle heating, hydronic heating and split system air conditioning as heating options for their customers.

The company recommends a ducted gas and refrigerant system as the best heating and cooling option for Inner East Melbourne customers. Their preferred brands are Daikin and Braemar, as they have good warranties terms and great star ratings. They don’t recommend teaming the ducted heating with an evaporative cooling system, as they believe they perform poorly in the humid Melbourne summer weather.

Their second heating system recommendation is a ducted system with an electrical heat pump. They are also able to install split systems, however they are very prominent on the walls and their design and aesthetics may not suit all customers. The company can also install hydronic heating as well, which is another great option, but a more expensive one.

McKinnon Heating & Cooling

McKinnon Heating & Cooling’s heating options include gas ducted heating, hydronic heating, modern bulkhead air conditioner, reverse cycle ducted heating, space heating, gas log fires, wall furnace, gas heaters and solar heating.

McKinnon Heating & Cooling are specialists in hydronic heating and offer options such as panel heating, concrete slab heating and trench heating. The company believes that this is the best heating option, however the option that is highest in price. McKinnon Heating & Cooling also specialise in gas ducted heating, which is another great option for Inner East Melbourne customers and the company prefers the following leading brands, Brivis, Braemar and Lennox. The company stresses that finding the best suited heating option for customers is dependent on their needs and budget and is impossible to recommend without seeing the property first.

Bradmac

Bradmac is a great choice of company to handle customers’ heating requirements from beginning to end. The company offers their residential customers hydronic heating, gas ducted heating and split systems.

Bradmac’s top heating recommendation for their Inner East Melbourne customers is a gas ducted system, as gives customers full control and great heating coverage. Their preferred brand for gas ducted heating is Braemar, due to its reputation for quality and endurance.

The team at Bradmac however stress that they prefer to work off floorplans or conduct an onsite visit before giving any recommendations. They prefer to give customers a few suitable options and brands to choose from. Individual preferences and heating usage can directly affect the type of heating system, as well as budget constraints and installation considerations

View the top 5 air conditioning installers in other cities by using the search filters on the Compare Air Conditioning home page.

Bayside Area Melbourne

At Compare Air Conditioning, we understand that not all air conditioning installation companies are the same. To make it easy for our Melbourne customers who are looking for air conditioning installation services, Compare Air Conditioning has conducted comprehensive reviews of Melbourne-based companies and completed top 5 company lists for different Melbourne areas.

The Compare Air Conditioning review team conducted a review of air conditioning installation companies in the Melbourne Bayside area. Each company was thoroughly researched and awarded ratings in each review category and then compared against the other air conditioning installation companies in the area. Five companies were carefully chosen as the top 5 Bayside area air conditioning installation companies, who are considered to offer great features to potential customers such as good customer service, value for money, warranty protection and technical knowledge.

In the Melbourne Bayside area review, Dale Air was selected as the number one company, based on its great performance across a number of review categories and was rated as the current top air conditioning installation company for customers in the Bayside area. View our comparison table below*.

  • Price

  • Customer service

  • Response time

  • Residential and Commercial

  • Free on-site quote

  • Installation and repair

  • Split systems (reverse / inverter / multi)

  • Ducted (heating / heating and cooling)

  • Evaporative

  • Hydronic Boiler

  • Steam Boiler

  • Services rural areas?

  • Top recommended brands?

  • ARC Tick*

  • Weekend availability

  • Apartments

  • Financing options

  • Installation warranty (yrs)

  • Compare Air Conditioning Rating

* Up-to-date as at 6 January 2020. We review our comparison tables regularly to ensure our data is up-to-date.
* The ARC Tick identifies businesses authorised to install, service and repair fridges, freezers and air conditioners.

Dale Air is the best choice air conditioning installation company in the Bayside area

After conducting a thorough Dale Air review, the company was found to be the current top air conditioning installation company in the Bayside area. Whilst there were a number of companies in the Bayside area that performed strongly in many of the review categories, the number one ranking was awarded to Dale Air. The company was found to be the top choice for Bayside customers based on its:

  • Great value and affordable pricing on their installation services
  • Great customer service standards
  • Wide range of heating and cooling solutions
  • Variety of manufacturer brands of air conditioning products
  • Interest-free finance option for eligible customers
  • Manufacturers’ special deals and promotions on air conditioning products
  • Consistently positive customer testimonials with a high average of top star ratings.

See Review

Our Compare Air Conditioning review team found Dale Air performed outstanding in a number of review categories and was rated as being the top air conditioning installation company in the Melbourne Bayside area.

Covid-19 update

The Covid-19 pandemic has impacted on how we are interacting with each other. Installers in the Bayside area are taking steps to act compatibly with guidance from the federal and Victorian governments:

  • Dale Air are taking sensible precautionary actions such as institutions safe distancing practices and increasing hygiene requirements.
  • Nortan are taking reasonable precautions to protect customers, complying with occupational health and safety standards and the request of customers regarding social distancing and use of PPE.
  • Coldflow are asking technicians to use PPE and are following OH&S laws. All technicians are in good health and are being regularly monitored.
  • All Climate Solutions is taking steps to ensure staff are healthy and their customers are kept safe during the Covid-19 period, including heightened safety measures and hygiene practices.
  • McKinnon have implemented a Covid-19 company policy around safety practises. The policy is directed at technicians, sales staff and office staff and includes a range of excellent safety measures.

Price

The Compare Air Conditioning review team found Dale Air offers a highly competitive price range on their air conditioning products and installation service. Their price range was found to be lower than the other top 5 Bayside area air conditioning installation companies.

Even with already affordable and competitive pricing, Dale Air offers additional flexibility on its pricing with further discounts such as price matching of competitors’ quotes and special offers and promotions.

The graph below reflects the cost effectiveness ratings given to each of the top 5 air conditioning installation companies in the Bayside area. Dale Air received the top cost effectiveness rating, which is higher than all of the other top 5 air conditioning installation companies in the Bayside area.

Dale Air’s price range was found to be one of the most competitive price ranges and rated with a top score of 5 out of 5 for their cost effectiveness. All of the remaining other top 5 companies received lower ratings on their cost effectiveness as the Compare Air Conditioning review team found their pricing to be, on average to be at standard market pricing or a slightly higher than average price range.

Additional findings regarding the cost effectiveness of the other top 5 companies is highlighted below:

  • Nortan was found to offer standard market pricing on their installation and products as well as additional price flexibility through the price matching of competitors’ quotes;
  • The price range of the Coldflow company was found to be at a standard or slightly higher than average price range. The company however offers price flexibility through discounting opportunities like price matching, volume discounts and special promotions and discounts;
  • All Climate Solutions are happy to provide information and advice on manufacturers’ special offers and promotions at the time of purchase, however their prices tend to be competitive, even without additional discounts;
  • With its competitive standard market pricing, McKinnon Heating & Cooling do not offer further flexibility on their pricing, as they believe that their pricing is already competitive and give their best price from the outset
  • For customers needing assistance to make a major purchase like a new air conditioner, both Coldflow and McKinnon Heating & Cooling offer an interest-free finance option for their customers through a third-party finance company.

Quotation system

The quotation systems of Bayside area air conditioning companies was also researched by the Compare Air Conditioning review team.  Dale Air’s quotation system was found to be an easy process when compared with other air conditioning installation companies in the Bayside area. Highlights of the Dale Air’s quotation system from our company review include;

  • The company offers their customers basic quotes via phone and email and a more detailed quote only after a free, no obligation onsite quote;
  • The Dale Air website has a simple online contact form on their website, which allows customers to easily initiate contact with Dale Air, with the company offering a quote response guarantee of within 24 hours or the next business day;
  • Email response times to customer email queries and the provision of digital quotes were found to be slower than their quote response guarantee; however the review team noted that the Dale Air review was conducted during a peak business period, which may have effected response times.

The Compare Air Conditioning review teams found some similarities and variations amongst air conditioning companies in Bayside area in regards to their quotation process, as recorded below;

  • At Nortan a customer can receive a quote either over the phone, email or through one of their the online contact forms, which is similar for all of the other top 5 Bayside air conditioning installation companies;
  • The quotes provided by All Climate Solutions were easy to follow and the McKinnon Heating & Cooling team were happy to quote on request, however the quotes were very basic, with only “ball park” figures.
  • Coldflow were found to be professional and straightforward about their quoting;

All of the top 5 Bayside area companies offer a free onsite inspection, as basic quotes are subject to change due to individual installation specifications and requirements.

Customer Service

All of the top 5 air conditioning installation Bayside companies excelled in their customer service standards by phone and by email. The Dale Air review team contacted the company by email and phone on repeated occasions and found that Dale Air’s customer service ratings to be of a very high standard. Their customer service rating was slightly lower than the other top 5 companies in the phone and email categories, however their ratings still reflected a high standard of customer service.

The graph below shows the Compare Air Conditioning review team’s ratings of customer service, by email and over the phone, for the top 5 Bayside air conditioning installation companies.

  • Dale Air
  • Nortan
  • Coldflow
  • All Climate
  • McKinnon H & C

Dale Air’s great customer service standards were demonstrated in a number of ways:

  • The Dale Air team were found to be attentive to their customers, providing genuine and informative responses to questions even on an initial phone enquiry;
  • Phone calls were generally answered or put through to extremely knowledgeable people who could answer technical questions and provide basic quotes. The Dale Air team were also helpful in discussing customer needs and giving expert advice to find the best product that suits their requirements;
  • The company offers a fast 24 hour response time guarantee to online and email requests for a quote. Our review team recorded slower quote response times, however quotes were still received in a timely manner;
  • Dale Air is centrally located in Dingley Village, and specializes in the Bayside area of Melbourne. The company has a 6 day operation, providing customer service to their customers on Saturdays too.

As part of the review process, email responses times for each individual company were recorded and compared. The graph below demonstrates the recorded response times of Dale Air and the other top 5 Bayside companies to customers’ inquiries via email and time taken to send a quote. Response time speeds were given a rating of between 1 and 5, with scores of 1 indicating very quick response times, generally within 6 hours. On the other end of the scale, with scores of 5, reflected slower responses, which were received usually after 48 hours.

  • Response time for quote
  • Response time to initial email request

In the review category of customer service, all of the top 5 air conditioning installation Melbourne companies in the Bayside area were found to have strong customer service standards. Examples of the high customer service standards include:

  • The Nortan review found that phone calls and emails were answered immediately by knowledgeable and helpful staff members, who possess a high level of industry knowledge;
  • Coldflow was rated with exceptional customer service by email, with the Coldflow team generally acknowledging an online request and providing customers with a quote within 24 – 48 hours;
  • Similarly to Dale Air, All Climate Solutions provides services on the weekend, generally on Saturday morning, which is highly beneficial for customers who work during the week;
  • Our McKinnon Heating & Cooling review found a huge volume of online customer reviews and testimonials, with an average satisfaction rating across these sites of 4.4 out of 5 stars.
Melbourne Bayside Area Air Conditioning Installation expert

Product range

Dale Air supplies and installs many of the leading air conditioning brands, with their recommended brands being Daikin and Brivis. The Dale Air sales team are highly knowledgeable about promotions or special offers for any of the air conditioning manufacturers’ that they work with.

Further information regarding the product range of the Dale Air company includes:

  • Dale Air supplies and installs leading and reputable air conditioning brands;
  • The Dale Air company have complete trust in the quality of their recommended brands manufacturers’ products; and
  • By offering a range of brands, the Dale Air team has access to many different air conditioning products to best suit to customer needs and budgets.

With the other top 5 Bayside air conditioning installation companies, the Compare Air Conditioning review team found that:

  • Nortan supplies and installs a range of air conditioning products and brands, with their recommended brands being Daikin and Fujitsu, due to their high quality and reliability;
  • The Coldflow team have a strong relationship with many air conditioning manufacturers; however their top brands are Daikin, Mitsubishi Electric and Panasonic. McKinnon Heating & Cooling also recommend and prefer the same three brands as the company believes that they are some best value for money and leading brands around;
  • All Climate Solutions preferred manufacturer is Daikin, as they believe it to be a top performing air conditioning manufacture.
Air Conditioning Installation Bayside Area Melbourne expert adjusting split system

Technical expertise and experience

Our top 5 Bayside-based companies were all found to have a high level of technical expertise in the industry and industry accreditations, such as the ARC tick

Air Conditioning Installation Bayside Area Melbourne technician

Our number one Bayside area company, Dale Air is a well established air conditioning installation company, which has been operating for over 20 years. Their technical expertise and experience can be demonstrated by the following:

  • Highly knowledgeable sales team and skilled installation technicians;
  • The Dale Air team are very experienced and confident when with working with air conditioning installations in apartments, with knowledge regarding the challenges and rules and regulations that arise when dealing with body corporate bodies;
  • In addition to the standard manufacturer warranties on air conditioning brands, Dale Air offers a 6 year installation warranty on their installation workmanship.

Here are some important points regarding the technical knowledge and experience of our top 5 companies:

  • Nortan prides itself on having thorough experience across all brands, and is able to service and repair most brands of air conditioners. They provide a 24/7 breakdown and repair service for both their commercial and residential clients;
  • Since 1966, Coldflow has been providing commercial and residential installation services, as well as repair services to their customers;
  • Established in 2007, the All Climate Solutions team possess considerable experience installing air conditioning systems in many types of dwellings, including apartment buildings;
  • McKinnon Heating & Cooling provides their customers with a full range of air conditioning services from design and installation to service and repair. The company has a specialist design and install solutions for new constructions, existing buildings or extensions, and work closely with builders to deliver excellent results.

The graph below indicates the warranty guarantee on installation workmanship offered by each of our top 5 air conditioning installation companies in the Bayside area. All of the top 5 air conditioning installation companies offer a 6 year standard warranty on their installation workmanship, except for McKinnon Heating & Cooling who offers a 5 year warranty period.

Heating solutions

The Compare Air Conditioning team has collated detailed heating information from their reviews of the top 5 Bayside area air conditioning installation companies.

Dale Air

When it comes to heating, the Dale Air team can assist customers with a range of heating systems including gas ducted heating, reverse cycle ducted systems, multi-split systems, split systems, gas log fireplace and VRV systems. Their aim to find their customers the best and most economical heating options for the Melbourne winter.

The team at Dale Air prefers to research the specific property by a Google search, viewing floorplans or conducting an onsite visit before giving any specific recommendations to their customers. The type of heating system that suits the space relies heavily on the home itself, whether it be a new construction, renovation or upgrade of any existing system. Dale Air team aim to give the best heating options for their customers based on suitability, cost and individual customer preferences.

In general, however the Dale Air team’s top heating option for Bayside customers is a Bonaire ducted gas heating system. For customers wanting heating and cooling, a Daikin reverse cycle ducted system is the Dale Air team’s preference. The ducted systems are easy to install in renovations and new builds as well as when upgrade of an older ducted system is required. The Dale Air team prefers the Daikin and Bonaire brands due to their great product range and reliability.

Apart from the standard ducted systems, the company also offers the Archer gas log fireplace heaters, which are a central heating system that heats a whole home through the ducting system. They also have top of the range Daikin VRV systems (variable refrigerant volume) which are suitable for very large homes and commercial projects. Split systems are also an economical choice for Dale Air customers who are looking for a quick and cheaper installation option.

Nortan

Nortan has a great range of heating options for their customers with the following available options; split systems, ducted heating, gas wall heaters, ducted central heating systems, gas underfloor heating, space heaters, hydronic heating and underfloor heating.

The team at Nortan installs many hydronic heating systems throughout Melbourne and is their top heating solution for Bayside customers. The company believes hydronic heating is one of the most reliable forms of heating and provides a stable comfortable environment.

The Nortan team recognises however that hydronic heating may not be the best suitable heating options for all of their customers and are happy to work with customers to find the best solution for their needs. With their range of heating options and ability to supply heating systems from a variety of leading manufacturers’ brands, the Nortan team can find the most suitable heating system, based on customers’ needs and budgets.

Coldflow

The Coldflow team can provide customers with the following heating options; ducted gas heating, ducted reverse cycle heating, hydronic heating and split system air conditioning from leading brands such as Daikin, Mitsubishi Electric, Fujitsu, Toshiba and Braemar.

The top heating recommendation from the Coldflow team is a gas ducted heating system for their Bayside customers.  The company prefers Braemar gas ducted systems, as it is a quality Australian-made brand, which offers a long 7-year warranty protection. For customers who are looking for both heating and cooling, the Coldflow team recommends teaming the gas ducted heating system with an evaporative cooling system.

For customers that only have a smaller space or are only looking to heat a room, the team at Coldflow recommend Daikin split systems. A Daikin split system can be used for both heating and cooling and is a leading quality brand.

All Climate Solutions

All Climate Solutions have the following available heating options for customers to install in their homes; ducted gas heating, ducted reverse cycle heating, hydronic heating and split system air conditioning. They can supply and install all the leading brands of heating systems.

The company’s top heating system recommendation is a ducted gas and refrigerant system for Melbourne Bayside customers. They recommend Daikin and Braemar as their top brand choices for ducted gas and refrigerant systems, due to their great warranty terms and star ratings. Unlike some other companies, the All Climate Solution team do not recommend pairing a ducted heating with an evaporative cooling system, as they believe evaporative systems do not work as well in the humid Melbourne weather.

The All Climate Solutions team also recommend installing a ducted system with an electrical heat pump for both heating and cooling. Split systems are also another common heating and cooling option however their design and aesthetics may not suit all customers.  The All Climate Solutions company can also install hydronic heating, which provides great heating comfort, but comes at a higher price  than other options.

McKinnon Heating & Cooling

McKinnon Heating & Cooling offers their Bayside customers the following heating options; gas ducted heating, hydronic heating, modern bulkhead air conditioner, reverse cycle ducted heating, space heating, gas log fires, wall furnace, gas heaters and solar heating.

The team at McKinnon Heating & Cooling specialise in hydronic heating and can provide a variety of hydronic heating options such as panel heating, concrete slab heating and trench heating. The McKinnon Heating & Cooling team believe hydronic heating is the best overall heating option, however is also the most expensive. The team also recommend another great heating option for Bayside customers, a gas ducted heating, from one of the following leading brands, Brivis, Braemar and Lennox.

McKinnon’s recommendations above are only general recommendations and they prefer to conduct a complimentary onsite appraisal before providing tailored and specific customer recommendations. The team believes that that finding the best suited heating option for customers is dependent on their property itself, as well as customer needs and budget.

View the top 5 air conditioning installers in other cities through our home page.

City Melbourne

At Compare Air Conditioning, we try to make it easy for customers who are looking for air conditioning installation services in the Melbourne City area. The review team has thoroughly researched individual air conditioning installation companies in the Melbourne city area within a number of review categories. All of the companies were given ratings in each category and compared against the other air conditioning installation companies in the City area of Melbourne.

Five companies were carefully chosen as the top 5 choices of air conditioning installation companies in the Melbourne City area, based on their performance across each of the review categories .The number one company was selected as Coldflow, based on its good performance across a number of review categories and was rated as the best choice air conditioning installation company for customers in the Melbourne City area. View our comparison table below.*

  • Price

  • Customer service

  • Response time

  • Residential and Commercial

  • Free on-site quote

  • Installation and repair

  • Split systems (reverse / inverter / multi)

  • Ducted (heating / heating and cooling)

  • Evaporative

  • Hydronic Boiler

  • Steam Boiler

  • Services rural areas?

  • Top recommended brands?

  • ARC Tick*

  • Weekend availability

  • Apartments

  • Financing options

  • Installation warranty (yrs)

  • Compare Air Conditioning Rating

* Up-to-date as at 6 January 2020. We review our comparison tables regularly to ensure our data is up-to-date.
* The ARC Tick identifies businesses authorised to install, service and repair fridges, freezers and air conditioners.

Coldflow is the best choice air conditioning installation company for customers in the Melbourne city area

A thorough investigation of the Coldflow company was conducted and the results were compared with a number of other air conditioning installation companies in the Melbourne City area. Coldflow was awarded with the number one ranking, due to the company’s great performance across a number of review categories.

The company was found to be the top choice for Melbourne City customers based on its:

  • High quality customer service standards
  • Price flexibility through further discounting;
  • Fast response speeds to customer inquiries by email;
  • Weekend availability;
  • A 24-month interest free finance option; and
  • Consistent positive customer testimonials with a high average of top star ratings.

See Review

Our review found Coldflow performed outstanding in a number of review categories and was rated as being the top air conditioning installation company in the Melbourne City area.

Covid-19 update

The Covid-19 pandemic has impacted on how we interact with one another. Installers across the country are instituting practices to protect the health of customers and technicians. These practices aim to reduce the chances of viral transmission as much as possible.

We checked in with our top-rated installers and found that the top Melbourne city installers are taking steps to act compatibly with guidance from the federal and Victorian governments:

  • Coldflow are using PPE and are following state and federal OH&S regulations. All technicians are in good health and are being monitored.
  • Nortan are taking all reasonable precautions to protect customers, including complying with OH&S standards and the request of customers around sensible social distancing practices and use of PPE.
  • All Climate Solutions are being diligent to ensure staff are in good health and that their staff and customers are kept safe during the pandemic. This includes heightened safety measures and hygiene practices during this period.
  • McKinnon Heating and Cooling have instituted Covid-19 company policy around safety practises, found on their website. The policy is thorough and directed at all technicians, sales staff and office staff. It includes a range of excellent safety measures. McKinnon are doing an excellent job being transparent about their practices during the pandemic and appear to be very aware of the heightened anxiety that everyone is experiencing
  • Bradmac Heating and Cooling is being diligent during this period, taking sensible precautions and working with customers and staff safe, including increased sanitisation and safe distancing practices.

Price

The Compare Air Conditioning review team recorded Coldflow has having a standard market price range on their air conditioning products and installation service. The company also offers additional flexibility on its pricing with further discounts such as price matching of competitors’ quotes and special offers and promotions.

The graph below reflects the cost effectiveness ratings given to each of the top 5 air conditioning installation companies in the Melbourne City area. Coldflow received an average cost effectiveness rating, which is shared by one of the other top 5 air conditioning installation companies, which possess a similar price range.

Coldflow’s price range was found to be at average market pricing and at times slightly higher than average prices. The Coldflow review team awarded the company with a solid score of 3 out of 5 for their cost effectiveness. The remaining other top 5 companies received higher ratings on their cost effectiveness as the Compare Air Conditioning review team found their pricing to be on average lower than Coldflow. Our review team highlights that Coldflow is open to discounting on their quote prices, which not all companies offer the same.

Additional findings regarding the cost effectiveness of the other top 5 Melbourne City area companies are highlighted below,

  • Nortan has a standard pricing range on their air conditioners and installation services, however is great value for money when lined with their quality customer service and workmanship;
  • The All Climates Solutions team generally don’t price match on competitors’ quotes, although they are open to providing volume discounts, for customers wishing to install multiple air conditioning units in their home or office; and
  • The Bradmac Airconditioning review team found that their pricing wasn’t the absolute cheapest available option when looking at purchasing and installing an air conditioner, however the company has other great features to offer their customers; and
  • McKinnon Heating & Cooling do not offer flexibility on their pricing, due to their belief that their pricing is already competitive and aim to give their best price from the outset.

Quotation system

The quotation system of air conditioning installation Melbourne City companies was also researched by the Compare Air Conditioning review team. Coldflow’s quotation process was found to be solid and well structured when compared with other air conditioning installation companies in the Melbourne City area. Great features of the Coldflow’s quotation system include:

  • The Coldflow team were found to be only too happy to provide an initial quote both online and over the phone, subject to a free onsite assessment of the space
  • Their team are upfront and open about their pricing model and are only too happy to provide information and quotes, without any hard selling.
  • The Coldflow sales team were found to be professional and straightforward about their quoting, both over the phone, via email and onsite.
  • Coldflow’s online form, which is a quick, simply and useful way to receive an online quote for the air conditioning solution that suits customer needs

The Compare Air Conditioning review teams did find variations and similarities amongst air conditioning companies in Melbourne City area in their quotation process, with some of the finding highlighted below:

  • All of the top 5 Melbourne City companies allow their customers to request a quote over the phone, by email or by using their online contact or request for a quote form;
  • All companies offer an obligatory-free onsite inspection to their customers, as a way of providing an exact quote based on individual installation specifications and requirements;
  • The phone was found to be the fastest way to receive a basic quote from the Nortan team, however the Nortan team are also responsive to email requests;
  • All Climate Solutions provide easy to follow quotes as compared to other air conditioning installation companies in the Melbourne City area;
  • The BradMac website is easy to use when requesting a quote, with the 1300 number appearing at the top of the Request a Quote questionnaire as well as an email icon at the bottom of the website.

Customer Service

All of the top 5 air conditioning companies in Melbourne City performed well in the review category of customer service standards by phone and by email. As part of the review process. all companies are contacted on a number of occasions by email and phone. The review team found Coldflow’s email customer service to be exceptional.

The graph below shows the Compare Air Conditioning review team’s ratings of customer service, by email and over the phone, for the top 5 Melbourne City-based air conditioning installation companies.

  • Coldflow
  • Nortan
  • All Climate
  • McKinnon H & C
  • BradMac

Coldflow’s customer service standards were demonstrated in a number of ways and listed below:

  • Coldflow provide a highly professional and well informed service to their customers. With prompt response rates, the Coldflow team was found to generally acknowledging an online request and provide customers with a quote following that request, within 24 – 48 hours.
  • The company offers customers services on the weekend, which is highly beneficial for customers who work during the week.
  • Coldflow scored particularly well in the customer service standards category, with an overall rating of a very strong 4 out of 5.
  • Offering a wide service area, Coldflow services most parts of Victoria, including rural areas and the Melbourne City area.
  • Customer testimonials for Coldflow were found over a number of online platforms, detailing very positive experiences and with a high overall online satisfaction rating of 4.8/5.

As part of the review process, email responses times for each individual company were recorded and compared. The graph below demonstrates the recorded response times of Coldflow and the other top 5 Melbourne City companies to customers’ inquiries via email and time taken to send a quote. Response time speeds were given a rating of between 1 and 5, with scores of 1 indicating very quick response times, generally within 6 hours. On the other end of the scale, with scores of 5, reflected slower responses, which were received usually after 48 hours.

  • Response time for quote
  • Response time to initial email request

In the review category of customer service, all of the top 5 air conditioning installation Melbourne City-based companies were found to have strong customer service standards. Some examples of the high customer service standards experienced by our review team include”

  • Nortan provides most of its services and installations during business hours, however offers a highly benefical emergency air conditioning repair service, 24 hours a day, 7 days a week, available to residential and commercial properties.
  • All Climate Solutions focus most of their services on the metro Melbourne region, with availability on the weekend, generally on Saturday morning.
  • The McKinnon Heating & Cooling review team found staff members at McKinnon Heating & Cooling to be friendly and professional from the first point of contact, whether by phone or online.
  • Online customer reviews of BradMac Airconditioning have shown that customers consistently rate their experience with the company highly, with the Google page for BradMac Airconditioning recording an excellent average of 4.4 out of 5 stars
City Melbourne-based Air Conditioning Installation expert

Product range

Our Coldflow review found the company has a strong relationship with many air conditioning manufacturers and they are experienced at installing all major brands, and will happily talk you through the pros and cons of different systems. Their preferred and top brands are Daikin, Mitsubishi Electric and Panasonic because:

  • They believe the brands are some of the leading and most reliable brands of air conditioners; and
  • They aim to provide a wide variety of choice for their customers, in terms of product ranges and price.

With the other top 5 Melbourne City-based air conditioning installation companies, our review team found that:

  • Cold All of the top 5 companies supply and install a range of leading air conditioning products and brands.
  • Daikin and Fujitsu are Nortan’s recommended brands, due to their quality and reliability.
  • All Climate Solutions’s preferred manufacturer is Daikin, which they find to be a top performing air conditioning manufacturer.
  • The McKinnon Heating & Cooling team offer a great range of heating and cooling solutions and aim to provide total climate solutions to their customers by delivering ultimate comfort and total control in their heating and cooling systems.
  • BradMac Airconditioning recommends the following air conditioning manufacturers’ to their Melbourne City area customers, ActronAir, Braemar, Daikin and Mitsubishi Electric.
Air Conditioning Installation City Melbourne expert adjusting split system

Technical expertise and experience

Our top 5 air conditioning installation Melbourne City-based companies all were found to have a high level of technical expertise in the industry. All were found to be industry accredited and registered with all companies having with the ARC tick.

Air Conditioning Installation City Melbourne technician

As one of the more well established air conditioning installation companies in Melbourne, the Coldflow team has a wide range of experience and product knowledge, shown by:

  • Their substantial understanding of the air conditioning units they install, and knowledge about a wide range of air conditioning products.
  • Coldflow performs both commercial and residential installation services, with over 150000 installations completed to date.
  • They offer a complete range of air conditioning services, from design to supply, installation to service and repair, with a an in-house engineering design team.
  • The company offers a 6 year installation warranty on their workmanship.

Here are some important points to take into account from our top 5 companies:

  • Nortan prides itself on having thorough experience across all brands, and is able to service and repair most brands of air conditioners.
  • All Climate Solutions can install air conditioning units in apartment buildings and they also possess the ARC tick of approval, meaning they are certified as compliant with environmental regulations.
  • For customers that are needed a heating or cooling solution for a new construction, existing buildings or extensions, McKinnon Heating & Cooling has design and install solutions.
  • The BradMac website shows their team’s broad range of technical expertise and experience and as well as their qualifications and licensing.

The graph below indicates the warranty guarantee on installation workmanship offered by each of our top 5 air conditioning installation companies in the Melbourne City area. Coldflow and two of the other top 5 air conditioning installation companies offer a 6 year standard warranty on their installation workmanship, with McKinnon Heating and Cooling and BradMac offering a slightly lower 5 year warranty period.

Heating solutions

With Melbourne experiencing a cooler climate most of the year round, finding the best heating solution is important to ensure total comfort, especially during the winter months. The Compare Air Team researched the heating options of the top 5 air conditioning installation companies in the Melbourne City area. Each of the top 5 Melbourne City companies were found to offer and recommend different types of heating options and manufacturers brands to their customers. The heating options of each top 5 air conditioning companies, as well as their recommended heating option and preferred brands can be found below:

Coldflow

Coldflow’s heating options include ducted gas heating, ducted reverse cycle heating, hydronic heating and split system air conditioning. The company also prefers to install leading air conditioning manufacturers’ brands like Daikin, Mitsubishi Electric, Fujitsu, Toshiba and Braemar.

Their top recommendation for a total heating solution is a gas ducted heating system, in which they prefer to pair with an evaporative cooling system, as to provide both heating and cooling. Their preferred brand is Braemar, an Australian product brand, with a great 7 year warranty protection. However, for Melbourne City customers who are looking for a simpler solution or are looking to heat smaller spaces, the Coldflow team recommends Daikin split systems.

Nortan

Nortan offers a wide range of heating options, such as split systems, ducted heating, gas heating (including gas wall heaters, ducted central heating systems, gas underfloor heating and space heaters), hydronic heating  and underfloor heating.

The company has installed many hydronic heating systems throughout Melbourne and in the Melbourne City area. The Nortan team believe that hydronic heating is one of the most reliable forms of heating and provides a stable heat environment and total comfort for customers.

All Climate Solutions

All Climate Solutions can supply most of the leading brands of air conditioners and offer the following heating solutions to their customers; ducted gas heating, ducted reverse cycle heating, hydronic heating and split system air conditioning.

Their recommended heating option for Melbourne City customers is a ducted gas and refrigerant system, which can cool spaces as well. The All Climate Solutions team preferred brands are Daikin and Braemar, because both brands have great warranties terms and excellent star ratings. Unlike other Melbourne-based companies, All Climate Solutions do not recommend pairing the gas ducted heating system, with an evaporative cooling system. The All Climate Solution team believe evaporative systems do not perform well in the humid Melbourne summer weather.

Their second heating recommendation is a ducted system with an electrical heat pump, however the running costs may be higher than a ducted gas system. Split systems are also a great economical option to install, however their design and aesthetics may not suit all customers. The company can also install hydronic heating which provides total comfort, however, is more expensive than all the other heating options.

McKinnon Heating & Cooling

McKinnon Heating & Cooling have a great range of heating options including gas ducted heating, hydronic heating, modern bulkhead air conditioner, reverse cycle ducted heating, space heating, gas log fires, wall furnace, gas heaters and solar heating. With these different options, the company prides themselves on being able to find a solution for all customers and budgets.

McKinnon Heating & Cooling specialises in hydronic heating and believes it is the best heating option, but with the highest price tag. McKinnon Heating & Cooling also specialise in gas ducted heating, which is another great option for Melbourne City customers. Their preferred brands are Brivis, Braemar and Lennox.

The company stresses that finding the best suited heating option for customers is dependent on their needs and budget and believe it is impossible to recommend without seeing the property first. The company, like most air conditioning heating companies offer a complimentary onsite appraisal.

Bradmac

The Bradmac team can handle customers’ heating requirements from beginning to end, with the company offering residential customers, hydronic heating, gas ducted heating and split systems.

Bradmac’s top heating recommendation for Melbourne City customers is a gas ducted system, as it gives customers full control and great heating coverage. Their recommended brand for gas ducted heating is Braemar, due to their quality and reliable products.

The team at Bradmac prefer to work off floorplans or conduct an onsite visit before giving any recommendations to their valued customers. They strive to give customers a few suitable heating options and brands to choose after taking into consideration the customers heating usage, budget constraints and installation considerations.

View the top 5 air conditioning installation companies in other regions through our filters on our home page.

East Melbourne

The Compare Air Conditioning review team tries to makes it easy for customers who are looking for air conditioning installation services, by essentially doing all of the ground work. The review team has thoroughly researched individual air conditioning installation companies in the East Melbourne area in relation to a number of fundamental categories. All of the companies in the East Melbourne region were investigated and awarded ratings in each review category and then compared against the other air conditioning installation companies.

Five companies were carefully chosen as the top 5 East Melbourne air conditioning installation companies based on their performances across each of the review categories. The number one company was selected as Nortan, due to its great performance across a number of review categories and was rated as the current best choice air conditioning installation company for customers in the East Melbourne region. View our comparison table below.*

  • Price

  • Customer service

  • Response time

  • Residential and Commercial

  • Free on-site quote

  • Installation and repair

  • Split systems (reverse / inverter / multi)

  • Ducted (heating / heating and cooling)

  • Evaporative

  • Hydronic Boiler

  • Steam Boiler

  • Services rural areas?

  • Top recommended brands?

  • ARC Tick*

  • Weekend availability

  • Apartments

  • Financing options

  • Installation warranty (yrs)

  • Compare Air Conditioning Rating

* Up-to-date as at 6 January 2020. We review our comparison tables regularly to ensure our data is up-to-date.
* The ARC Tick identifies businesses authorised to install, service and repair fridges, freezers and air conditioners.

Nortan is the best choice air conditioning installation company in East Melbourne

The Nortan company was put through a comprehensive review process and was found to be the current top air conditioning installation company in the East Melbourne area. Whilst there were a number of companies in the East Melbourne area that performed strongly across a number of review categories, the number one ranking was given to Nortan. The company was found to be the number one choice for East Melbourne customers based on its:

  • Great value pricing;
  • High levels of customer service standards;
  • A wide range of heating and cooling solutions such as ducted systems, split systems, evaporative air conditioning, hydronic heating, and other heating options:
  • Provides a comprehensive end to end air conditioning service, with a full range of air conditioning services from design, installation to repair and maintenance;
  • Provides services to all sectors including commercial, residential and industrial.
  • Medium response speeds to customer inquiries by email;
  • Consistent positive customer testimonials with a high average of top star ratings.

See Review

Our review found Nortan performed outstanding in a number of review categories and was rated as being the top air conditioning installation company in East Melbourne.

Covid-19 update

During the Covid-19 pandemic, air conditioning installation East Melbourne companies have implemented practices that aim to reduce the chances of viral transmission. Our top-rated installers are taking steps to keep their customers safe:

  • Nortan are taking precautions to protect customers and staff, including complying with OH&S standards. Upon the request of customers they are implementing sensible social distancing practices and use of PPE.
  • Our Rosanna Heating and Cooling review team communicate with customers to ensure they are comfortable with the approach to be taken.
  • Coldflow are using personal protective equipment and are complying with Australian OH&S regulations. The health of all technicians are being monitored.
  • McKinnon Heating and Cooling have a Covid-19 policy directed at technicians, sales staff and office staff. McKinnon are doing an excellent job being transparent about their practices during Covid-19 and are aware of the heightened anxiety that everyone is experiencing
  • Bradmac is being diligent and taking sensible precautions. They are working with customers and staff, keeping their hands and equipment sanitised and are keeping safe distancing practices.

Price

The Compare Air Conditioning review team found that Nortan offers a highly competitive price range on their air conditioning products and installation service. Their price range was found to be standard pricing range on their air conditioners than the other top 5 air conditioning installation Melbourne companies in the East.

Nortan does offer a little flexibility in their pricing, with the price matching of competitors’ quotes. Pricing matching will only be considered by the team at Nortan if the two quotes match, in terms of air conditioning models and manufacturers and installation requirements.

Even with the standard price range, when matched with the Nortan team’s high quality of workmanship and customer service, makes this company a highly desirable option for Melbourne customers.

The graph below reflects the cost effectiveness ratings given to each of the top 5 air conditioning installation companies in the East Melbourne area. Nortan received the top cost effectiveness rating, which is shared by two of the other top 5 air conditioning installation companies, which possess similar affordable price ranges.

Two other top 5 air conditioning companies, McKinnon Heating & Cooling and Maroondah received the same top rating as Nortan for their standard  pricing. The remaining other top 5 companies received lower ratings on their cost effectiveness as the Compare Air Conditioning review team found their pricing to be, on average slightly higher.

Additional findings regarding the cost effectiveness of the other top 5 companies is highlighted below:

  • The Coldflow’s team are happy to discuss prices based on customers specific installation needs, and are open to price matching other companies when dealing with like-for-like products after an onsite inspection as well as manufacturers special deals;
  • Rosanna Heating and Cooling have an online quote form that is very quick and easy to fill out.
  • Coldflow and Maroondah Heating & Cooling both offer interest-free finance options with third party finance companies, which is highly beneficial for customers who are making a major purchase such as buying an air conditioner;
  • McKinnon Heating & Cooling, with their standard pricing range on their air conditioners and installation services, do not offer flexibility on their pricing. This is due to their belief that their pricing is already competitive and aim to give their best price from the outset;
  • Bradmac Airconditioning did not have the cheapest available option when looking at purchasing and installing an air conditioner, however offered other great features;

Quotation system

The quotation system of East Melbourne-based air conditioning companies was also researched by the Compare Air Conditioning review team.  Nortan’s quotation process was found to be solid and well structured when compared with other air conditioning installation companies in the East Melbourne area. Great features of the Nortan’s quotation system include:

  • At Nortan, a customer can receive a quote either over the phone, email or through the online contact forms, with four different types of online forms on their website;
  • The Nortan review team found the phone to be the fastest way to receive a basic quote, however the Nortan team are also responsive to email requests;
  • The quotes received from Nortan are subject to an on-site inspection, which is a standard industry practice and common amongst most air conditioning installation companies.

The Compare Air Conditioning review teams did find variations amongst air conditioning companies in East Melbourne area regarding their quotation process, with some of the differences highlighted below:

  • The Coldflow company offers customers a number of different ways to request a quote from their company, with customers being able to ask for a quote either over the phone, by email or by using one of their online forms. This is similar for other top 5 air conditioning installation companies in the East Melbourne area;
  • Rosanna Heating and Cooling are best contacted by phone. Their customer service team is very friendly and knowledgeable.
  • Coldflow are professional and straightforward about their quotes and pricing, both over the phone, via email and onsite.
  • McKinnon Heating & Cooling provides basic quotes with “ball park” figures. As with most air conditioning installation companies, McKinnon Heating & Cooling prefers to conduct a free onsite quote as to be more certain of the expected costing and installation requirements, before making providing a detailed and set quote.
  • For the BradMac company, their website has easy ways to request a quote with a “Request a Quote” box on the top of website, which when clicked on takes you to simple Request a Quote questionnaire or the BradMac Airconditioning team can be emailed directly using the email icon at the bottom of the site. However, the phone appears to be the best and most direct method of contact for this company.

Maroondah have a specific policy for apartment buildings, which they prefer to inspect before providing a quote. The reason for this policy is that in their experience, apartment buildings tend to have particular technical requirements which can be difficult to predict.

Customer Service

All of the top 5 air conditioning companies in East Melbourne area excelled in their customer service standards by phone and by email. The Nortan review team contacted the company by email and phone on repeated occasions and found that Nortan’s customer service ratings to be of a very high standard. Their customer service rating was only slightly lower than one of the other top 5 companies in the phone category and similar to one of the other top 5 companies in their email customer service scores.

The graph below shows the Compare Air Conditioning review team’s ratings of customer service, by email and over the phone, for the top 5 Melbourne City-based air conditioning installation companies.

  • Nortan
  • Rosanna HC
  • Coldflow
  • McKinnon H & C
  • BradMac

Nortan great customer service standards were demonstrated in a number of ways:

  • Nortan offer customers a full range of heating and cooling solutions and aim to ensure that customers find the best air conditioning solution for their needs;
  • The Nortan team were found to be professional at all times and provide genuine and informative responses to customers’ questions and inquiries. Email responses to customers’ inquiries were a more direct style of customer service and with helpful and easy to understand answers;
  • Our Nortan review team found that the company’s email response times to inquires and quotes to be of medium speed, with answers generally within 24 hours. A medium response speed is acknowledged by our review team, as being an acceptable and great response time for air conditioning installation companies;
  • Customers with Nortan rate their experience and customer service satisfaction highly, with reviews found on Google and other sites. The average satisfaction rating across these sites is 4.25 out of 5 stars, which is a great score and similar to some of our other top 5 East Melbourne -based air conditioning installation companies;
  • The company provides most of its services and installations during business hours, however offers an emergency air conditioning repair service, 24 hours a day, 7 days a week. These emergency repair services are available to residential and commercial properties throughout Melbourne;
  • The Compare Air Conditioning review team found that the Nortan team’s focus is really on problem solving and finding the best solution for their customers. This is one of the company’s qualities that sets them apart from other companies;
  • The Nortan team prides themselves on being able to offer expert advice to their customers, with excellent products and quality installation.
  • Customer testimonials for Nortan were found over a number of online platforms, detailing very positive experiences and with a high overall online satisfaction rating of 4.8/5.

As part of the review process, email responses times for each individual company were recorded and compared. The graph below demonstrates the recorded response times of Nortan and the other top 5 East Melbourne companies to customers’ inquiries via email and time taken to send a quote. Response time speeds were given a rating of between 1 and 5, with scores of 1 indicating very quick response times, generally within 6 hours. On the other end of the scale, with scores of 5, reflected slower responses, which were received usually after 48 hours.

  • Response time for quote
  • Response time to initial email request

In the review category of customer service, all of the top 5 air conditioning installation Melbourne City-based companies were found to have strong customer service standards. Examples of the high customer service standards include:

  • The Coldflow review team recorded prompt response rates for phone and email enquiries, and they also have weekend availability for their services;
  • Online customer reviews for BradMac Airconditioning have shown that customers consistently rate their experience with the company highly across multiple online websites;
  • The Maroondah team generally acknowledge receiving an online quote request very quickly and are happy to assist customers find the most suitable product in a suitable price-bracket for their needs;

With their customer focus, the McKinnon Heating & Cooling team aim to provide total climate solutions to their customers by delivering the best suited products to give customers the ultimate comfort and total control in their heating and cooling systems.

East Melbourne-based Air Conditioning Installation expert

Product range

Nortan supplies and installs a range of air conditioning products and brands, however Daikin and Fujitsu are the company’s most recommended brands because:

  • Their demonstrated quality and consistency; and
  • Both brands have a great range of air conditioning products, giving customers choice based on their needs and budget.

With our other top 5 East Melbourne-based air conditioning installation companies, our review team found that:

  • All of the top 5 East Melbourne air conditioning installation companies are able to supply and install a wide range of leading manufacturers brands, however all companies have their own preferred brands that they recommend to their customers.
  • Rosanna Heating and Cooling work with all the major brands in our industry on a regular basis.
  • At Coldflow, customers will find that they prefer and recommend three top brands, Daikin, Mitsubishi Electric and Panasonic and the Coldflow team will happy to talk through the pros and cons of different systems.
  • BradMac Airconditioning installs many of the leading air conditioning brands, like ActronAir, Braemar, Daikin and Mitsubishi Electric and they are able to service and repair all kinds of air conditioners.
  • McKinnon Heating & Cooling offer a great range of heating and cooling solutions such as ducted systems, wall mount split systems, multi head split systems, evaporative air conditioning, hydronic heating, evaporative systems and solar heating and cooling systems.

Customers of Maroondah Heating & Cooling will find that their preferred brands are Daikin and Panasonic.

Air Conditioning Installation East Melbourne expert adjusting split system

Technical expertise and experience

All of the top 5 East Melbourne-based air conditioning installation companies all were found to have a high level of technical expertise and knowledge of the air conditioning industry.

Air Conditioning Installation East Melbourne technician

The top company for East Melbourne, Nortan has a specialist sales team, who are highly experienced in heating and cooling systems and offer a great range of solutions such as ducted systems, split systems, evaporative air conditioning, hydronic heating, and other heating options. Nortan and their technical team can provide total air conditioning services, with their comprehensive end to end air conditioning service. The company provides complete design solutions, air conditioning installation, service, maintenance and 24/7 breakdown and repair service.

The company prides itself on being certified and registered, including holding an industry required ARC Tick and other industry certifications and licences. For air conditioning companies who have certified and accredited technicians, ensure their services are provided by experienced and capable team members and validates the warranty on their air conditioning system.

Here are some important points to take into account from our top 5 companies:

  • The Coldflow company has over 50 years experience in the air conditioning industry, with expert knowledge and understanding the air conditioning units they install, and wide range of products.
  • Rosanna Heating and Cooling have been in business since 1944. They are experienced operators.
  • McKinnon Heating & Cooling team are experienced in a wide range of heating and cooling systems and offer a great range of solutions such as ducted systems, wall mount split systems, multi head split systems, evaporative air conditioning, hydronic heating, evaporative systems and solar heating and cooling systems.
  • The Bradmac reviewed highlight that the Bradmac team have a broad range of technical expertise and experience, with all technical staff qualified and licensed to perform a range of services.
  • With 20 years’ experience in the industry, Maroondah Heating & Cooling can install or repair a range of air conditioning systems in commercial and residential buildings, including apartments.

The graph below indicates the warranty guarantee on installation workmanship offered by each of our top 5 air conditioning installation companies in East Melbourne. All of the top 5 air conditioning installation companies offer a 6-year standard warranty on their installation workmanship, except from Bradmac, who offers a 5-year warranty period.

Heating solutions

Keeping your home warm during the cold Melbourne winter months is essential. The Compare Air Conditioning team investigated the heating options provided by the top 5 air conditioning installation companies in the East Melbourne area.

Nortan

Our top company from the East Melbourne area is Nortan, which offers a wide range of heating options including split systems, ducted heating, gas wall heaters, ducted central heating systems, gas underfloor heating, space heaters, hydronic heating and underfloor heating.  The Nortan team are experts in designing the right heating system for homes and enjoy working with their customers to find the best heating solutions.

The Nortan team recommends hydronic heating systems as one of the most reliable forms of heating for customers in the South East Melbourne area. Hydronic heating provides a stable heating comfort, however, is one of the more expensive options. The Nortan team also supplies a wide range of leading manufacturers’ brands, which can be tailored to suit customers’ needs and budgets.

Coldflow

Coldflow offers a great range of heating options for their East Melbourne customers with leading brands like Daikin, Mitsubishi Electric, Fujitsu, Toshiba, Braemar and more. They offer the following heating options; ducted gas heating, ducted reverse cycle heating, hydronic heating and split system air conditioning.

The top heating system as recommended by the Coldflow team is gas ducted heating as it is a healthy, energy efficient, and affordable way to heat, which can be easily teamed with an evaporative cooling system. the company prefers is Braemar, as they are an Australian-made brand with a long 7-year warranty protection.

For smaller spaces or for low cost and simple installations, the Coldflow team recommend installing leading brand, Daikin split systems air conditioners. The team believes Daikin to be the best air conditioners available in Australia, and are energy efficient, technically advanced. However for specific advice, the Coldflow team recommends booking an onsite visit, to assess your property and discuss your needs and circumstances.

McKinnon Heating & Cooling

The team at McKinnon Heating & Cooling are heating specialists. They can supply and install the following heating systems, gas ducted heating, hydronic heating, reverse cycle ducted heating, space heating, gas log fires, wall furnaces, gas heaters and solar heating.

The McKinnon Heating & Cooling team specialise in hydronic heating and believe that it is the best heating option for East Melbourne customers. They also specialise in gas ducted heating and prefer to supply and install leading brands such as Brivis, Braemar and Lennox.

Even with their heating recommendations, the company stresses it is impossible to recommend without seeing the property first. There are many factors to consider when selecting or recommending the best heating system and the McKinnon Heating & Cooling team like to conduct a free onsite appraisal, before giving their expert advice.

Bradmac

The Bradmac team is a great choice of company to handle customers’ heating requirements from beginning to end. Bradmac offers their residential customers hydronic heating, gas ducted heating and split systems.

The Bradmac team’s top heating recommendation for their East Melbourne customers is a gas ducted system, as it provides great heating coverage and cost efficiency. Their preferred brand for gas ducted heating is Braemar, due to its great reputation.

The team at Bradmac prefer to work directly off floorplans or to conduct an onsite visit before giving any specific heating recommendations. They prefer to give customers a number of suitable options and brands to choose from. Individual preferences and heating usage can directly affect the type of heating system, as well as budget constraints and installation considerations.

Maroondah Heating and Cooling

Maroondah Heating and Cooling offers a range of heating systems including gas ducted heating, reverse cycle ducted systems, hydronic heating and reverse cycle split systems, which allows for different heating choices for customers.

The top recommendation for effective and efficient heating from the Maroondah Heating and Cooling team is ducted gas heating. They believe it is the best option for South East Melbourne customers and prefer Braemar or Brivis brands range of products.

However, the other heating systems for customers could also be options depending on their situation and needs. The Maroondah Heating and Cooling team also install hydronic underfloor heating, which is a popular choice for customers who are renovating or building but can also be installed in existing and new homes. Reverse cycle ducted systems can also provide effective total home comfort for both heating and cooling, with the team preferring Panasonic and Daikin products. Their range of split system air conditioners from leading brand Panasonic and Daikin are great options to heat and cool smaller spaces room and come in a variety of models.

Check out our top 5 air con installers in other Australian cities via our home page.

Mornington Peninsula Melbourne

At Compare Air Conditioning, our business is to know all there is to know about air conditioning installation. Our highly skilled review team conducts comprehensive reviews of air conditioning installation companies, which makes finding the right company easier by essentially doing all of the ground work for customers.

The review team investigated air conditioning installation companies in the Mornington Peninsula area in relation to a number of fundamental review categories. Every company received a rating in each category and then were compared against other Mornington Peninsula-based air conditioning installation companies. The five overall best performing companies were ranked as the top 5 Mornington Peninsula-based air conditioning installation companies. Each of the  top 5 companies  were considered to offer great features in relation to factors such as customer service, cost effectiveness, product choice and technical knowledge.

From the Mornington Peninsula city review, the Compare Air Conditioning review team selected All Climate Solutions as the top air conditioning installation company. This ranking was given based on the company’s performance across a number of review categories and the company was rated as the current best choice for air conditioning installation for customers in the Mornington Peninsula area.

  • Price

  • Customer service

  • Response time

  • Residential and Commercial

  • Free on-site quote

  • Installation and repair

  • Split systems (reverse / inverter / multi)

  • Ducted (heating / heating and cooling)

  • Evaporative

  • Hydronic Boiler

  • Steam Boiler

  • Services rural areas?

  • Top recommended brands?

  • ARC Tick*

  • Weekend availability

  • Apartments

  • Financing options

  • Installation warranty (yrs)

  • Compare Air Conditioning Rating

* Up-to-date as at 6 January 2020. We review our comparison tables regularly to ensure our data is up-to-date.
* The ARC Tick identifies businesses authorised to install, service and repair fridges, freezers and air conditioners.

All Climate Solutions is the top choice company for air conditioning installation in The Mornington Peninsula area

After our Compare Air Conditioning review team conducted reviews of air conditioning installation Mornington Peninsula companies, they found the All Climate Solutions company to be the current top air conditioning installation company in the Mornington Peninsula area. While there were a number of companies that performed well across the review categories, the number one ranking was given to All Climate Solutions. The company was found to be the number one choice for Mornington Peninsula customers based on its:

  • Fast email response times;
  • Weekend service availability;
  • Wide range of heating and cooling options;
  • Reliable and professional service standards and excellent customer service;
  • Full range of air conditioning services, from supply and install to repair and maintenance;
  • Flexibility on pricing through further discounting opportunities;
  • Interest-free financing finance option.

See Review

The All Climate Solutions team are able to expertly discuss, recommend and install various types of air conditioning units tailored to their customers’ specific requirements.

Covid-19 update

The Covid-19 pandemic has meant a change in the way installers in the Mornington Peninsula can operate. Our top-rated air conditioning installation Melbourne companies in Mornington Peninsula are taking steps to keep their customers safe:

  • All Climate Solutions are doing the best they can to ensure staff are in good health and their customers are kept safe during the Covid-19 pandemic, including heightened safety measures and hygiene practices.
  • McKinnon Heating and Cooling have a Covid-19 pandemic policy directed at technicians, sales staff and office staff. They are doing an excellent job being transparent about their practices during Covid-19 and are doing their best to reassure customers during a heightened period of anxiety
  • Nortan are taking a high degree of precautions to protect customers and staff, including complying with OH&S standards. Upon the request of customers they are implementing sensible social distancing practices and use of personal protective equipment.
  • Coldflow are using PPE and are complying with occupational health and safety provisions. The health of all technicians are being closely monitored.
  • Bradmac is being diligent and taking sensible precautions during Covid-19. They are working with customers and staff, keeping their hands and equipment sanitised and are maintaining safe distancing practices.

Price

The Compare Air Conditioning review team found All Climate Solutions offers a competitive standard price range, which at times was found to be slightly higher than standard market pricing on their air conditioning products and installation service. The company recommends and prefers Daikin air conditioning products, which is one of the most high quality and more expensive brands in the market and may be reflective of the company’s cost effectiveness rating. Their price range was found to be comparable to two of the other top 5 Mornington Peninsula air conditioning installation companies.

All Climate Solutions offers additional flexibility on it’s pricing with further discounts and offers. The company was found to be open to further discounts such as special manufacturers’ offers and special deals and volume discounts for customers that purchase multiple units at the same time.

The graph below reflects the cost effectiveness ratings given to each of the top 5 air conditioning installation companies in the Mornington Peninsula area. All Climate Solutions received a good cost effectiveness rating of 3 out of 5, performing similar to two the other top 5 air conditioning installation companies in the Mornington Peninsula area.

Additional findings regarding the cost effectiveness of the other top 5 companies is highlighted below:

  • Coldflow and BradMac shared a similar cost effectiveness rating to our number one company, All Climate Solutions. Both of the companies offers average mid-range pricing and offer further discounting on their prices through price matching of competitors’ quotes and special deals and offers;
  • Nortan and McKinnon Heating & Cooling were found to have a slightly lower price ranges than the other top 5 companies, including the top company All Climate Solutions. In regards to further discounts, Nortan offers price matching where as McKinnon Heating & Cooling offers great special deals and promotions, with their sales team willing to assist customers to access promotions or cash backs at the time of quotation.

Quotation system

As part of the Compare Air Conditioning reviews, each company’s quotation system was investigated and compared. The All Climate Solutions’ quotation process was found to be solid and well structured when compared with other air conditioning installation companies in the Mornington Peninsula area. Great features of the All Climate Solutions quotation system include;

  • All Climate Solutions provide easy to follow quotes as compared to other air conditioning installation companies in Mornington Peninsular area;
  • The company can provide quotes both online and over the phone, although customers are encouraged to take advantage of their commitment-free, complimentary onsite quote appraisal, as initial quote prices are subject to change upon inspection;
  • The All Climate Solutions review found that their initial quotes to be reasonable and as accurate as possible.

Similarities and differences were noted by the Compare Air Conditioning review teams between air conditioning companies in Mornington Peninsula, in regards to their quotation process, with some of the variations listed below;

  • All top 5 Mornington Peninsular companies offered a free, non-obligatory onsite inspection as a way of providing more exact quotes, based on individual space requirements;
  • The review team based their pricing ratings for companies on quotes which were received over the phone and via email from McKinnon Heating & Cooling. Quotes recived via email were generally basic quotes with “ball park” figures;
  • The Nortan website has many different online forms for customers to make contact with the company or to request a quote, which is different to most other companies who generally only offer one or two online forms.
  • Coldflow are professional and straightforward about their quotes, both over the phone and via email;
  • When requesting a quote from Bradmac, the company makes it easy for customers to requests quote, with a “Request a Quote” box on the top of website or by email using the email icon at the bottom of the site. There is also a 1300 number appearing at the top of the Request a Quote form as well to request a quote via phone.

Customer Service

All of the top 5 air conditioning companies in Mornington Peninsula were found to hold  high standards of  customer service, by both communication methods, by email and phone on repeated occasions and found that All Climate Solutions’  customer service ratings to be of a very high standard. The customer service ratings for All Climate Solutions was similar to most of the other top 5 companies in the phone and email categories.

The graph below shows the Compare Air Conditioning review team’s ratings of customer service, by email and over the phone, for the top 5 Mornington Peninsula-based air conditioning installation companies.

  • All Climate
  • McKinnon H & C
  • Nortan
  • Coldflow
  • BradMac

The customer service standards of the All Climate Solutions company were demonstrated in a number of ways:

  • Enquiries made over the phone were directed to friendly and knowledgeable team members, who were happy to provide initial quotes, subject to a free onsite inspection;
  • All Climate Solutions was found to focus most of their services in the metro Melbourne region, which includes the Mornington Peninsular;
  • The company is in operation during Monday-Friday business hours, with some availability on the weekend, usually on Saturday morning, making the company a good option for people who may struggle to be home during business hours;
  • All Climate Solutions offer customers a full range of heating and cooling solutions and aim to ensure that customers find the best air conditioning solution for their needs;
  • The All Climate Solutions team were found to be friendly, polite and helpful over the phone and professional and always willing to assist with email communications;
  • Online ratings for All Climate Solutions were of a high overall online satisfaction rating of 3 out of 5 stars, which is a great and competitive score in comparison to other top 5 Mornington Peninsula-based air conditioning installation companies;
  • All Climate Solutions review has an interest-free finance payment option, through a third-party loan provider, which is highly beneficial for customers making a major purchase like a new air conditioning unit.

As part of the review process, email responses times for each individual company were recorded and compared. The graph below demonstrates the recorded response times of All Climate Solutions and the other top 5 Mornington Peninsula companies to customers’ inquiries via email and time taken to send a quote.

Response time speeds were given a rating of between 1 and 5, with scores of 1 indicating very quick response times, generally within 6 hours and scores of 5, reflecting slower responses, generally received after 48 hours. The All Climate Solutions response rate to enquiries is fairly quick compared to some other Mornington Peninsular-based air conditioning installation companies. Their general response time when acknowledging a request is within 24 hours, and then to provide a written quote, generally within 24 to 48 hours.

  • Response time for quote
  • Response time to initial email request

In the review category of customer service, all of the top 5 air conditioning installation Mornington Peninsula-based companies were found to have strong customer service standards. Examples of the high customer service standards include;

  • McKinnon Heating & Cooling Review was recorded as having fast response speeds in both response categories. Initial responses to an email request were on average received within 6 hours and written email quotes responses, were generally received within 24 hours;
  • The customers with McKinnon Heating & Cooling have rated their experience and customer service satisfaction highly, with the average satisfaction rating on Google being an impressive 4.4 out of 5 stars;
  • Nortan provides most of its services and installations during business hours, however offers an emergency air conditioning repair service, 24 hours a day, 7 days a week;
  • The Coldflow review team found that phone and email enquiries were answered in a prompt manner, and their staff to be knowledgeable and helpful;
  • Both Coldflow and All Climate Solutions offer customer service to their customers over the weekend and this extra availability means that their services may be suitable for customers who work during the week;
  • The BradMac Airconditioning company was recorded as having one of the slower response times in both email categories, however customers rate their experiences with the company very positively, with an overall average rating 4.4 out of 5 stars for their online reviews.
Mornington Peninsula Melbourne-based Air Conditioning Installation expert

Product range

The All Climate Solutions review found the company was able to expertly install and repair a wide variety of air conditioning systems. They are able to offer a great deal of knowledge and information about all the products and systems they supply. The All Climate Solutions team is experienced and able to install and repair a variety of other high-quality brands.

According to All Climate Solutions, their main supported brand is Daikin because:

  • They believe that Daikin is the best brand of air conditioners in the market; and
  • Daikin offers a great range of air conditioning products which are known for their quality and reliability.

With our other top 5 Mornington Peninsula-based air conditioning installation companies, our review team found that:

  • All of Mornington Peninsular-based air conditioning installation companies are experienced and are able to install all of the leading air conditioning brands, however most companies have a recommended or preferred brand that they work closely with;
  • Coldflow has a strong preference to three leading brands, Daikin, Mitsubishi Electric and Panasonic, which is true also for McKinnon Heating & Cooling, as the company believes that they are some best value for money and leading brands around;
  • Nortan supplies and installs a range of air conditioning products and brands, with Daikin and Fujitsu being their most recommended brands;
  • BradMac have a working air conditioning showroom for customers to come and experience the air conditioning products and brands they have on offer, which includes ActronAir, Braemar, Daikin and Mitsubishi Electric systems.
Air Conditioning Installation Mornington Peninsula Melbourne expert adjusting split system

Technical expertise and experience

Our top 5 air conditioning installation Mornington Peninsula-based companies all were found to have a high level of technical expertise in the industry.

Air Conditioning Installation Melbourne technician

Even though All Climate Solutions is one of the newer companies to the Mornington Peninsula area, their levels of technical expertise and industry experience are still impressive and comparable to other air conditioning installation companies in the Mornington Peninsula area. Their team are able to expertly discuss, recommend and install various types of air conditioning units tailored to their customers’ specific requirements. They offer a wide range of air conditioning solutions and services to customers in Mornington Peninsula area, which not all air conditioning installation companies do the same.

Here are some important points to take into account from our top 5 companies:

  • McKinnon Heating & Cooling provides their customers with a full range of air conditioning services from design and install to service and maintenance, with specialist design team, who work closely with builders and developers to deliver excellent solutions;
  • Nortan has been in operation for over 20 years and with experienced and multi-skilled technicians who can provide installation services and repairs for ducted air conditioning and heating, split systems, gas heaters and evaporative cooling throughout the Mornington Peninsular area;
  • With over 40 years experience, the Coldflow team possess a substantial understanding of the air conditioning units they install, and detailed insight into air conditioning industry;
  • The Bradmac Airconditioning team have a broad range of technical expertise and experience with many different brands and types of air conditioning systems, with their technical team fully qualified and licensed.

The graph below indicates the warranty guarantee on installation workmanship offered by each of our top 5 air conditioning installation companies in The Mornington Peninsular area. Three of the top 5 air conditioning installation companies, including our top company All Climate Solutions, offer an impressive 6 year standard warranty on their installation workmanship. The remaining two top 5 companies offer a slightly lower, 5 year standard warranty.

Heating solutions

The Compare Air Conditioning team looked into the heating options of the top 5 Mornington Peninsula air conditioning installation companies.

All Climate Solutions

The team at All Climate Solutions can supply and install a number of heating systems, including ducted gas heating, ducted reverse cycle heating, hydronic heating and split systems.

The company recommends a ducted gas and refrigerant system as the best heating option for their Mornington Peninsular customers. Their preferred and recommended brands are Daikin and Braemar, due to their amazing warranty terms and star ratings. Unlike other Melbourne based air conditioning companies, All Climate Solutions do not recommend teaming a ducted heating system with an evaporative cooling system, as it does not provide effective cooling in the humid Melbourne weather.

Based on the different needs of customers, the All Climate Solutions team are happy also to recommend other heating systems such as a ducted system with an electrical heat pump, for heating and cooling. Split systems are also another common choice, however, are better for smaller spaces and their design and aesthetics may not suit all customers. The company can also install hydronic heating, which is another great option, however, carries a higher price tag.

McKinnon Heating & Cooling

The team at McKinnon Heating & Cooling offer a great range of heating options for their customers including gas ducted heating, hydronic heating, modern bulkhead air conditioner, reverse cycle ducted heating, space heating, gas log fires, wall furnace, gas heaters and solar heating. The team have more than 46 years of experience and are highly experienced in supplying and installing all the heating options above.

The McKinnon Heating & Cooling team specialise in hydronic heating, with options such as panel heating, concrete slab heating and trench heating. Hydronic heating is the company’s top heating system recommendation, as it provide the best heating comfort for customers, however it may not suit all dwellings or budgets.

Another great option as recommended by the McKinnon Heating & Cooling is gas ducted heating, which provides total heating comfort, with their preferred brands being Brivis, Braemar and Lennox.

The McKinnon Heating & Cooling team however stresses that finding the best suited heating option for customers is impossible, without seeing the property first. The company, like most air conditioning heating companies offer a complimentary onsite appraisal, as a means to assess the property and discuss customers individual needs and budget. 

Nortan

Nortan have great expertise in designing and providing suitable heating systems for homes and businesses.  The company’s heating options including split systems, ducted heating, gas wall heaters, ducted gas central heating systems, gas underfloor heating, space heaters, hydronic heating and underfloor heating.

The team at Nortan installs many hydronic heating systems throughout Melbourne and the company believes hydronic heating to be one of the most reliable forms of total heating comfort for their customers. Even though hydronic heating is their top recommendation for heating, the Nortan team understands that it may not be the best fit for all their customers, especially due to its high price tag. They do provide other great heating options which they are happy to discuss and supply a wide range of leading air conditioning brands, to suit all customers’ needs and budgets.

Coldflow

Coldflow heating options include ducted gas heating, ducted reverse cycle heating, hydronic heating and split system air conditioning and they supply leading brands like Daikin, Mitsubishi Electric, Fujitsu, Toshiba and Braemar.

Gas ducted heating is the company’s top heating recommendation to Mornington Peninsular customers, with their preferred brand being Braemar, as they are an Australian brand with a long 7-year warranty protection. The company believes gas ducted heating is an economical way to heat and provides even heat flow throughout the house, without the air gusts of split systems.

For customers looking for a solution which provides both heating and cooling, the Coldflow team recommends teaming the gas ducted system with an evaporative cooling system. For the heating of smaller spaces or rooms, the Coldflow team recommends Daikin reverse cycle split systems for both heating and cooling comfort.

Bradmac

The team at Bradmac are experts in handling customers’ heating requirements from beginning to end, with the company offering their residential customers hydronic heating, gas ducted heating and split systems.

Bradmac’s top choice for heating is a gas ducted system, as gives customers full control through zoning and great all over heating coverage. Their preferred brand for gas ducted heating is Braemar, due to its quality products and reliability.

The Bradmac team however prefer to work off floorplans or to conduct an onsite visit before giving any heating recommendations for their customers. When quoting and discussing suitable heating systems, the Bradmac team prefers to offer customers different options and brands to choose from. With several choices, customers can make decisions based on their individual preferences and budget constraints.

Check out our top 5 AC installation companies in other locations on our home page.

North Melbourne

Our Compare Air Conditioning review team makes finding the right air conditioning installation company easier, by essentially doing all of the ground work for customers. The review team investigated air conditioning installation companies in the North Melbourne area in relation to a number of review categories. The five overall best performing companies were ranked as the top 5 North Melbourne-based air conditioning installation companies.

The Compare Air Conditioning review team selected All Climate Solutions as the top air conditioning installation company in the North Melbourne area. This ranking was given based on the company’s performance across a number of review categories and the company was rated as the current best choice company for air conditioning installation company in North Melbourne.

  • Price

  • Customer service

  • Response time

  • Residential and Commercial

  • Free on-site quote

  • Installation and repair

  • Split systems (reverse / inverter / multi)

  • Ducted (heating / heating and cooling)

  • Evaporative

  • Hydronic Boiler

  • Steam Boiler

  • Services rural areas?

  • Top recommended brands?

  • ARC Tick*

  • Weekend availability

  • Apartments

  • Financing options

  • Installation warranty (yrs)

  • Compare Air Conditioning Rating

* Up-to-date as at 6 January 2020. We review our comparison tables regularly to ensure our data is up-to-date.
* The ARC Tick identifies businesses authorised to install, service and repair fridges, freezers and air conditioners.

All Climate Solutions is the number one company for air conditioning installation in North Melbourne

The Compare Air Conditioning review team conducted a thorough investigation of all North Melbourne air conditioning installation companies and found  All Climate Solutions to be the current top choice. Whilst a number of North Melbourne-based companies performed strongly in many of the review categories, the number one ranking was given to All Climate Solutions. The company was found to be the number one choice for North Melbourne customers based on its:

  • Fast response times by email;
  • Weekend availability for services;
  • Large range of heating and cooling systems;
  • Reliable and professional customer service standards;
  • Complete range of air conditioning services, from supply and install to repair and maintenance;
  • Price flexibility through further discounts; and
  • Interest-free finance payment option.

See Review

All Climate Solutions have a wide range of heating and cooling solutions and aim to find the best air conditioning solution for their customers’ needs.

Covid-19 update

The Covid-19 pandemic has meant a change in the way installers in the North Melbourne can operate. Our top-rated installers are taking steps to keep their customers safe:

  • All Climate Solutions are doing their best to check that all staff in good health and their customers are safe during the Covid-19 pandemic. They have instituted heightened safety measures and hygiene practices during this period.
  • Our Rosanna Heating and Cooling review team take reasonable steps to protect customers and staff, focusing on communication with customers to ensure they are comfortable with the approach to be taken.
  • Bradmac is working diligently by taking sensible precautions during Covid-19, working with customers and staff to maintain safe distancing practices.
  • Our Melbourne Heating and Cooling review team found this company are asking their technicians to stay home in they are unwell and are trying to keep their distance during an on-site visit
  • Nortan are taking precautions to protect customers and staff, which includes strict compliance with OH&S standards. They are implementing sensible social distancing practices on request from customers.
  • Our Fresh Air Heating and Cooling review team found this company are using common sense hygiene practices, such as covering nose and mouth when coughing or sneezing

Price

All Climate Solutions was found to hold a standard market and competitive price range on their air conditioning products and services. Even with a competitive price point, All Climate Solutions offers further discounts on its pricing, such as like volume discounts for purchases of multiple air conditioning systems. The All Climate Solutions team also have access to special air conditioning manufacturers’ offers and special deals, which they are happy to inform customers of any current promotion at the time of quoting.

The graph displayed below shows the cost effectiveness ratings of each of the top 5 air conditioning installation companies in the North Melbourne area. All Climate Solutions’ price range was found to have a standard and competitive price range, with a solid score of 3 out of 5 for their cost effectiveness. Their price range was found to be comparable to the two of other top 5 North Melbourne-based air conditioning installation companies.

Some highlights regarding the cost effectiveness of the other top 5 air conditioning installation North Melbourne companies are listed below:

  • Melbourne Heating and Cooling and BradMac shared a similar cost effectiveness rating to our number one company, All Climate Solutions. All of the companies offer further discounting on their prices through air conditioning manufacturers’ special deals and offers;
  • Nortan was found to have a slightly lower price range than All Climate Solutions and also offers further flexibility with special deals and promotions;
  • Rosanna Heating and Cooling are willing to work with customers to provide basic quotes with “ballpark” figures, which can be helpful for customers seeking to know if the pricing structure fits with their budget before progressing to a formal and more detailed quote

Quotation system

The quotation systems of all air conditioning installation Melbourne companies in the North were reviewed and compared. All Climate Solutions’ quotation process was found to be solid and well structured, with some features listed below:

  • All Climate Solutions provide simple and easy to follow quotes, in comparison to other air conditioning installation companies in North Melbourne area;
  • Customers can request quotes both online and over the phone, although customers are encouraged to book a complimentary onsite quote appraisal, as initial quote prices are subject to change upon inspection;
  • The initial quotes received from the All Climate Solutions team were found to be reasonable and close in accuracy.

The Compare Air Conditioning review team found similarities and variations between the air conditioning installation companies in North Melbourne area, with some of the findings listed below:

  • All of the top 5 North Melbourne companies offered a free, onsite assessment to their customers as a means to provide formal quotes, based on individual requirements;
  • For customers with Bradmac, they can easily request quotes, by using the “Request a Quote” button on the top of website, the email icon at the bottom of the website or by phone with a 1300 number;
  • Melbourne Heating and Cooling have a quote page on their website, which offers a more comprehensive online quote form for potential customers to fill out and to receive a digital quote based on the information provided;
  • Nortan has a variety of online forms for customers to make contact with the company or to request a quote, which is different to most other companies who generally only offer one or two online forms;
  • The Rosanna Heating and Cooling review team found their online quote form to be quick and easy to fill out.

Customer Service

All of the top 5 North Melbourne air conditioning companies were recorded as having high levels of customer service standards. Each company was contacted by email and phone on repeated occasions and were awarded ratings for their customer service. All Climate Solutions’ customer service ratings were found to be of a very high standard. The customer service ratings for All Climate Solutions was similar to some of the other top 5 companies in the phone and email categories.

The graph below shows the top 5 companies’ ratings of their customer service, by email and over the phone.

  • All Climate
  • Rosanna HC
  • BradMac
  • Melbourne H&C
  • Nortan

All Climate Solutions’ high level of customer service standards were demonstrated in a number of ways:

  • Phone calls were answered friendly and knowledgeable team members, who happily provided initial basic quotes;
  • All Climate Solutions focuses most of their services to customers in the metro Melbourne region, which includes the North Melbourne area;
  • The company ensures that their services are available to all customers, offering availability over the weekend, which is beneficial for customers who work during business hours;
  • All Climate Solutions have a wide range of heating and cooling solutions and aim to find the best air conditioning solution for their customers’ needs;
  • The All Climate Solutions team were described by the review team as friendly, polite and helpful over the phone and always willing to assist with email inquiries;
  • An overall online satisfaction rating of 3 out of 5 stars was recorded for All Climate Solutions, which is an impressive score in comparison to other top 5 North Melbourne-based air conditioning installation companies;
  • Customers with All Climate Solutions may be eligible to apply for an interest-free finance payment option, through a third-party loan provider, which can help customers immensely to make a major purchase like a new air conditioning unit.

Email responses times for each individual company were recorded and compared by the Compare Air Conditioning review team. The graph below shows the recorded email response times of All Climate Solutions and the other top 5 North Melbourne companies to customers’ inquiries and requests for a quote by email.

Email response times were rated by the Compare Air Conditioning review team with a scale of scores between 1 and 5. Scores of 1 indicate very quick response times, with responses generally within 6 hours and scores of 5, reflecting slower responses, which were generally received after 48 hours.

The All Climate Solutions response rate to enquiries is fairly quick compared to some other North Melbourne-based air conditioning installation companies. Their general response time when acknowledging a request is within 24 hours, and to provide a written quote is on average within 24 to 48 hours.

  • Response time for quote
  • Response time to initial email request

All North Melbourne top 5 air conditioning installation companies were found to have good levels of customer service standards. Examples of great customer service, which were noted by the review team include;

  • BradMac was recorded as having one of the slower response times in both email categories, however the company has an outstanding overall online rating average of 4 out of 5 stars;
  • The team at Melbourne Heating and Cooling were found be friendly, polite, willing to help as well as very being knowledgeable and professional, during both phone calls and email correspondence;
  • Nortan provides an emergency air conditioning repair service, 24 hours a day, 7 days a week, with other services provide during business hours; and
  • Rosanna Heating and Cooling are best contacted by phone. Their customer service team is very friendly and knowledgeable.
North Melbourne-based Air Conditioning Installation expert

Product range

All Climate Solutions can expertly design, install, maintain and repair a wide variety of air conditioning systems. They possess a great deal of knowledge and information about all the products and systems they supply and install, however All Climate Solutions prefers the air conditioning manufacturer, Daikin due to:

  • Their belief that Daikin is one of the best brand of air conditioners in the market;
  • Daikin’s great range of air conditioning products; and
  • Daikin reputation for quality and reliable air conditioning products.

Some of the interesting findings regarding the product range of other top 5 North Melbourne-based air conditioning installation companies, include:

  • BradMac have a working air conditioning showroom for customers to come and experience the air conditioning products and brands they have on offer, which includes manufacturers such as ActronAir, Braemar, Daikin and Mitsubishi Electric systems;
  • Melbourne Heating and Cooling pride themselves on using leading high quality air conditioning products and brands and prefer to recommend Toshiba to their customers;
  • Nortan supplies and installs a range of air conditioning products and brands, with Daikin and Fujitsu being their most recommended brands; and
  • Rosanna Heating and Cooling work with all major brands in our industry on a regular basis.
Air Conditioning Installation North Melbourne expert adjusting split system

Technical expertise and experience

Technical expertise and experience can vary between companies, however all of our top 5 air conditioning installation North Melbourne-based companies all were found to have high levels of technical expertise in the industry.

Air Conditioning Installation North Melbourne technician

Even though All Climate Solutions is one of the newer companies to the North Melbourne area, their levels of technical expertise and industry experience are still impressive and comparable to other air conditioning installation companies in the North Melbourne are, as seen below:

  • Their team are able to expertly discuss, recommend and install various types of air conditioning units tailored to their customers’ specific requirements; and
  • The All Climate Solutions team offer a wide range of air conditioning solutions and services to customers in North Melbourne area, from design and install to maintenance and repair.

Here are some important points to take into account from our top 5 companies:

  • The team at Bradmac have a broad range of technical expertise and experience with different brands and types of air conditioning systems;
  • Rosanna Heating and Cooling have been in business since 1944. They are experienced operators;
  • Melbourne Heating and Cooling has a range of technical and trades people who provide a wide range of heating and cooling solutions for both commercial and residential customers;
  • With over 20 years experience, Nortan has experienced and multi-skilled technicians who can provide installation services and repairs for a range of air conditioning systems; and
  • The team at Fresh Air Heating and Cooling are fully licensed and certified technicians, offering the installation, maintenance and repair of air conditioning systems.

The standard manufacturers’ warranty on air conditioning products is generally 5 years, but it is best for customers to confirm with the air conditioning company at the time of quoting, regarding the correct warranty length. In addition to the manufacturers’ warranty, companies offer an installation warranty on their workmanship, which can vary.

The graph below indicates the warranty guarantee on installation workmanship offered by the top 5 air conditioning installation companies in North Melbourne area. Three of the top 5 air conditioning installation companies, including our top company All Climate Solutions, offer an impressive 6 year standard warranty on their installation workmanship. The remaining two top 5 companies offer a slightly lower, 5 year workmanship warranty.

Heating solutions

With cooler weather most of the year round, Melbourne residents require an effective heating system for their own individual comfort. To make it easier for customers looking for the best heating solution, the Compare Air Conditioning team ha investigated the heating options of each top 5 North Melbourne air conditioning companies.

All Climate Solutions

All Climate Solutions is a reputable company, with a team of professional tradespeople who can design, supply and install a range of heating systems including ducted gas heating, ducted reverse cycle heating, hydronic heating and split system air conditioning. The company also supplies a range of leading manufacturers’ brands.

For North Melbourne customers, the All Climate Solutions team recommend a ducted gas and refrigerant system as their best heating option, which also provides cooling for the summer months. Unlike other Melbourne based air conditioning installation companies, All Climate Solutions do not recommend teaming the ducted heating with an evaporative cooling system, as they underperform in the humid Melbourne summer. When recommending a ducted gas and refrigerant system, the All Climate Solutions advise using their preferred brands Daikin and Braemar, as they have good warranty protection and great star ratings.

The company’s other heating options include a ducted system with an electrical heat pump, and a more economical option of split systems, however their design and aesthetics may not suit all customers. Hydronic heating is another great option for North Melbourne customers; however it comes at a higher price tag.

Bradmac

Bradmac is a great choice to handle customers’ heating requirements from beginning to end. Whether renovating, building a new home, upgrading an old system or just wanting to find the most suitable heating system, the team at Bradmac can help. Residential customers can choose from hydronic heating, gas ducted heating and reverse cycle split systems to heat their home.

The Bradmac team believe the top heating system choice for North Melbourne customers is a gas ducted system, as it provides total home comfort. Their preferred brand for gas ducted heating is Braemar, based on its reliability and performance.

However, it is important to note that the Bradmac team prefer not to give any recommendations before seeing floorplans or before performing an onsite visit. Different heating systems have individual requirements as well as price ranges, and their suitability can be directly affected by many factors. After conducting an onsite visit, the Bradmac team try to provide customers with a few suitable options and brands to choose from.

Melbourne Heating and Cooling

Melbourne Heating and Cooling generally work with Braemar products for heating solutions, offering Braemar ducted heating, Braemar wall furnaces and Braemar space heaters. The company prefers the Braemar brand of heating solutions as they are Australian made, with good warranty protection and readily available parts.

For reverse cycle split systems and ducted systems, the company recommends the Toshiba range of models and products. Customers can visit the company’s working showroom to view their range of quality heating systems.

Nortan

Nortan offers a great range of heating options including split systems, ducted heating, gas wall heaters, ducted central heating systems, gas underfloor heating, space heaters, hydronic heating and underfloor heating. The company supplies a wide range of leading brands, based on customers’ needs and budgets.

The company’s top heating recommendation for their North Melbourne customers is a hydronic heating system as they believe hydronic heating is one of the most reliable forms of heating. Nortan installs many hydronic heating systems throughout Melbourne, as it is a quiet and discreet heating system. There are many different hydronic heating systems and the Nortan team will be happy to advise which is best suited for your home.

View the top rated AC installation companies in other cities through our home page.

North West Melbourne

The Compare Air Conditioning review team conducted comprehensive reviews of air conditioning installation companies in the North West Melbourne area. Every company received a rating in each review category and then were compared against other North West Melbourne-based air conditioning installation companies. Five companies were chosen as the top 5 air conditioning installation companies in the North West Melbourne area, as they were considered to offer some great features such as high levels of customer service standards, great product ranges and high levels of technical knowledge and experience.

The outcome of the North West Melbourne city comparison found Optima Heating and Cooling to be the top air conditioning installation company in the area. This ranking was awarded due to the company’s impressive performance across a number of review categories, with the company rated as the current best choice for air conditioning installation in the North West Melbourne area.

  • Price

  • Customer service

  • Response time

  • Residential and Commercial

  • Free on-site quote

  • Installation and repair

  • Split systems (reverse / inverter / multi)

  • Ducted (heating / heating and cooling)

  • Evaporative

  • Hydronic Boiler

  • Steam Boiler

  • Services rural areas?

  • Top recommended brands?

  • ARC Tick*

  • Weekend availability

  • Apartments

  • Financing options

  • Installation warranty (yrs)

  • Compare Air Conditioning Rating

* Up-to-date as at 6 January 2020. We review our comparison tables regularly to ensure our data is up-to-date.
* The ARC Tick identifies businesses authorised to install, service and repair fridges, freezers and air conditioners.

Optima Heating and Cooling is the top choice of air conditioning installation company in North West Melbourne area

All of the North West Melbourne-based air conditioning installation companies were reviewed and compared. The review team awarded Optima Heating and Cooling as being the top air conditioning installation company in the North West Melbourne area. Whilst a number of other North West Melbourne-based companies performed strongly across the review categories, the top ranking was awarded toOptima Heating and Cooling, due to the company’s following great features:

  • Competitive and affordable pricing;
  • High levels of technical expertise and knowledge;
  • Offers a broad range of air conditioning products and leading brands;
  • High customer service standards both by phone and email;
  • Consistently high satisfaction ratings from customers; and
  • Well established and experienced in the air conditioning industry.

See Review

The Optima Heating and Cooling team aim to find an air conditioning solution for every customer, no matter the complexity of the installation, the type of dwelling or budget.

Covid-19 update

The Covid-19 pandemic has led to a change in the way installers in the North West Melbourne work with customers. Our top-rated installers are taking steps to keep their customers safe:

  • Optima are trying to keep their distance during an on-site visit and are trying to respect social distancing restrictions such as avoiding shaking hands.
  • Nortan are taking precautions to protect customers and staff, which includes strict compliance with OH&S standards. They are implementing sensible social distancing practices on request from customers.
  • Bradmac is working diligently by taking sensible precautions during Covid-19, working with customers and staff to maintain safe distancing practices.
  • Fresh Air Heating and Cooling are using common sense hygiene practices, such as covering nose and mouth when coughing or sneezing.
  • Our Arctic Melbourne review team found this company are having conversations with customers before an on-site visit by phone and email, to ensure work is completed as quickly as possible.

Price

The review team investigated Optima Heating and Cooling’s cost effectiveness and price range. The company was found to offer an affordable and competitive price range on their air conditioning products and installation services, which was comparable to two of the other top 5 North West Melbourne air conditioning installation companies.

Optima Heating and Cooling’s competitive pricing to due to fact the company prefers to provide customers with their best possible price from the outset, rather than relying on discounts or price match guarantees. The company offers free onsite quotes for their customers and strive to competitively provide air conditioning solutions to suit all customer budgets and lifestyles. Our Compare Air Conditioning review team recommend that potential customers request a free, onsite quote to receive a quote with pricing, before making a decision.

The graph below demonstrates our rankings in relation to the relative cost effectiveness of each of our top 5 air conditioning installation companies in North West Melbourne area. Optima Heating and Cooling received equal first position for their cost effectiveness rating with two of the other top 5 air conditioning installation companies in the North West Melbourne area.

Our Optima Heating and Cooling review team found their price range was found to be an affordable and reasonable, with the company awarded with a top score of 5 out of 5 for their cost effectiveness, which was similar to two of the other top 5 companies.

Additional findings regarding the cost effectiveness of the other top 5 North West-based companies are listed below:

  • Arctic Melbourne and Fresh Air Heating and Cooling both share a similar affordable pricing range with Optima Heating and Cooling, on their air conditioning products and installation services;
  • Nortan was found to have a slightly higher price range than three of the other top 5 companies, including the top company Optima Heating and Cooling;
  • BradMac offers average mid-range pricing and offer further discounting on their prices through price matching of competitors’ quotes and special deals and offers;
  • As a smaller company, Fresh Air Heating and Cooling’s ability to offer affordable and competitive pricing on their brands and service is impressive and may be due to their low overheads;
  • Fresh Air Heating and Cooling do not advertise special offers and promotions on their website, however customers will be informed of any current promotions at the time of quoting and will need to access and redeem the promotion themselves; and
  • With their highly affordable pricing, Arctic Melbourne aims to meet customer needs and deliver customise service based on individual situations and budgets.

Quotation system

As part of the comprehensive Compare Air Conditioning reviews, each company’s quotation process was investigated and compared. The Optima Heating and Cooling quotation process was found to be an easy, smooth and pain-free process, with other great features of the Optima Heating and Cooling quotation system being;

  • Easy to understand and itemised written quotes;
  • Response times to requests for a quotes are quicker than other North West Melbourne-based air conditioning installation companies, with quotes usually received within 24 hours; and
  • The team ensure that their initial quote includes all related or “hidden” costs; however it is industry practice for an initial quote to be subject to an on-site inspection.

The Compare Air Conditioning review teams noted similarities and differences between air conditioning installation North West Melbourne companies when looking at their quotation processes, with some of the findings listed below:

  • Customers can easily approach the Nortan team for a quote on air conditioning installation by phone, by email or by using one of their online forms. The company’s quotation process was found to be easy and straightforward, with team members happy to assist with customer requests;
  • The Bradmac website make it easy for customers to request a quote, with a “Request a Quote” box on the top of website, an email icon at the bottom of the site and a 1300 number as well;
  • The Fresh Air Heating and Cooling team take their time to discuss and understand customer needs and prefer to communicate directly by phone with potential customers about their needs and lifestyle in detail; and
  • Arctic Melbourne provides fully digital quotes, however prefers to give detailed quotes only after conducting an onsite quote, reflecting their interest in customer needs and being genuine in their quoting system.

Customer Service

The customer service standards of all of the air conditioning installation Melbourne companies in theNorth West were investigated and compared. Each company was contacted on a number of occasions by the review team by both email and phone.

The top 5 air conditioning companies in North West Melbourne were found to hold varying standards of customer service. OptimaHeating and Cooling’s customer service was found to be particularly impressive, receiving the highest customer service overall rating, amongst the top 5 North West air conditioning installation companies. These high customer service standards impacted greatly on the decision to award the company with the top position of being the number one North West Melbourne-based air conditioning installation company.  Optima Heating and Cooling’s customer service was demonstrated in a number of ways:

  • The Optima Heating and Cooling team aim to find an air conditioning solution for every customer, no matter the complexity of the installation, the type of dwelling or budget;
  • The Optima Heating and Cooling sales team are knowledgeable and are able to answer a broad variety of questions;
  • The sales team offer advice and recommendations about various alternatives, which is helpful for customers who are unsure which air conditioning product will suit their needs;
  • The Optima Heating and Cooling team are easy to contact over the phone and typically have a friendly and knowledgeable team member available to speak to immediately;  and
  • Optima Heating and Cooling have very strong satisfaction ratings from online reviews, averaging around 4.4 out of 5.

The graph below shows the Compare Air Conditioning review team’s ratings of customer service, by email and over the phone, for the top 5 North West Melbourne-based air conditioning installation companies.

  • Optima
  • Nortan
  • BradMac
  • Fresh Air H & C
  • Arctic Mel

The graph below shows the email response times of Optima Heating and Cooling and the other top 5 companies to customers inquiries and the time to send a written quote. Each company recieved an overall score for their response speeds, with 1 indicating a very quick response (within 6 hours) and 5 representing a slower response which were generally received after 48 hours.

  • Response time for quote
  • Response time to initial email request

All of the top 5 air conditioning installation companies in the North West Melbourne were found to have strong customer service standards, with examples below:

  • Phone calls to Nortan were answered immediately by knowledgeable and helpful team members, with the company offering a 24/7 breakdown and repair service;
  • BradMac customers rate their experiences with the company very positively, with an overall average rating4 out of 5 stars for their online reviews;
  • Fresh Air Heating and Cooling were found to have quick response to acknowledging an email quote request, with the response generally received within 6 hours, however a written quote generally took between 2 to 4 days to be received; and
  • The Arctic Melbourne team were found to be helpful and willing to provide genuine responses to questions, even on an initial phone enquiry.
North West Melbourne-based Air Conditioning Installation expert

Product range

Optima Heating and Cooling are able to install all leading air conditioning brands and are happy for customers to have their own preference of brand. The company prefers and recommends Daikin and are a Club Daikin dealer. According to Optima Heating and Cooling, they prefer Daikin because:

  • They provide high quality and reliable air conditioning products, which do not require a lot of ongoing maintenance; and
  • Their sales team receives strong positive feedback (and few complaints) in respect to Daikin products.

With our other top 5 North West Melbourne-based air conditioning installation companies, our review team found that:

  • Nortan supplies and installs a range of air conditioning products and brands, with Daikin and Fujitsu being their most recommended brands;
  • BradMac have a working air conditioning showroom for customers to come and experience the air conditioning products and brands, including ActronAir, Braemar, Daikin and Mitsubishi Electric, for themselves;
  • Fresh Air Heating and Cooling supply and install well known and leading brands like Toshiba and Daikin and are proudly install these quality brands at affordable prices; and
  • Arctic Melbourne installs many of the leading air conditioning brands and is a Daikin Air Conditioning Specialist, which means that it primarily installs Daikin air conditioning systems.
Air Conditioning Installation North West Melbourne expert adjusting split system

Technical expertise and experience

Our top 5 air conditioning installation North West Melbourne-based companies all were found to have a high level of technical expertise and industry accreditation.

Air Conditioning Installation North West Melbourne technician

Optima Heating and Cooling was found to possess high technical knowledge and experience, which was demonstrated by;

  • Optima Heating and Cooling’s ability to find an air conditioning solution to even the most complex jobs;
  • Optima Heating and Cooling’s team can design and install all kinds of air conditioning systems, for all types of homes and businesses;
  • Optima Heating and Cooling has high standards in their workmanship, with over 40 years in the industry, they strive to make sure that each and every job that they perform exceeds the required industry standards; and
  • The company pride in providing a safe work environment and practices within the workplace and on every project.

Some highlights of our top 5 North West Melbourne companies:

  • Nortan has experienced and multi-skilled technicians who can provide installation services and repairs for a range of heating and cooling systems throughout the North West Melbourne area;
  • The Bradmac Airconditioning team have a broad range of technical expertise and experience in installing many different brands and types of air conditioning systems;
  • Fresh Air Heating and Cooling offer the installation, maintenance and repair of air conditioning systems, with fully licensed and certified technicians; and
  • Arctic Melbourne provides customers with a great 24/7 repair call out service, as well as an impressive 10 installation warranty on their high quality workmanship.

The graph below indicates the warranty guarantee on installation workmanship offered by each of our top 5 air conditioning installation companies in North West Melbourne. The top company, Optima Heating and Cooling offers a 6-year warranty on their installation workmanship, which is similar to one of the other top 5 companies. Arctic Melbourne offers an amazing 10-year installation service warranty to their customers, however is conditional based on air conditioner being serviced yearly with the 10 year time frame.

Heating solutions

The Compare Air Conditioning team looked into the heating options of each top 5 air conditioning installation companies in the North West Melbourne area.

Optima Heating and Cooling

Optima Heating and Cooling specialises in heating systems for both residential and commercial customers and their expert installers and engineering team work closely together to ensure customers receive the best heating solution.

The company offers the following heating solutions, split system heating, gas ducted heating systems, hydronic panel heating, hydronic slab heating and hydronic heating. The company sources leading Australian and international brands to provide customers with the best heating products on the market, with brands such as Daikin, Bonaire, Brivis, Actron Air, DeLonghi, and Braemar.

The company’s top heating option suited best to Melbourne weather is hydronic heating, as it provides stable constant heating, with no air gusts. However, for customers where budget is a consideration, Optima Heating and Cooling recommends gas ducted heating as the best value heating option. Gas ducted heating systems gives all over house heating at around half the price of a hydronic system and can easily be teamed with an evaporative system for cooling. The team at Optima Heating and Cooling recommend and most commonly supply Daikin and Braemar heating systems.

Nortan

Customers with Nortan find that the company offers a range of heating options, which includes split systems, ducted heating, gas wall heaters, ducted heating systems, gas underfloor heating, space heaters, hydronic heating and underfloor heating. The team at Nortan pride themselves on being able to provide expert advice when designing the right heating system for homes.

Hydronic heating is Nortan’s top heating system recommendation as the company believes hydronic heating is one of the most reliable forms of heating. The company has installed many hydronic systems in homes across Melbourne, with customers finding it provides great heating throughout their home. However, the Nortan team acknowledges that hydronic heating is not the best solution for all customers and are happy to discuss their other heating options. With a choice of heating systems and the company suppling a wide range of leading brands, the company can tailor their advice to suit all customers’ needs and budgets.

Bradmac

Bradmac is a great choice of company to handle customers’ heating requirements, offering hydronic heating, gas ducted heating and split systems to their residential customers. The Bradmac team recommends gas ducted systems as their top heating option, as gives customers full temperature control and great heating coverage. They prefer Braemar gas ducted systems, due to its performance and reliability.

However, the team at Bradmac prefer to work off floorplans or conduct an onsite visit before giving any advice on suitable heating options. They advise that the most suitable heating option is impacted by different factors including individual preferences, heating usage, budget constraints and installation considerations. When quoting customers, the Bradmac team like to give customers a choice of a few possible heating systems and manufacturers’ brands.

Fresh Air

Fresh Air can provide North West Melbourne customers with gas ducted heating, ducted reverse cycle, hydronic heating and split systems to provide heating comfort in their homes. The company works closely with Braemar, Bonaire, Mitsubishi Heavy Industries and Brivis.

The Fresh Air team recommend natural gas ducted heating as the most efficient and cost-effective way to heat an entire home, however, are happy to work together with customers to find the best solution, whatever the budget. They also provide reverse cycle ducted heating and cooling units to deliver whole home comfort, all year round.  The team considers hydronic heating systems as the most comfortable form of heating in Melbourne, however, note that it may not be suitable for all dwellings and budgets. Split systems are a fantastic and more cost-effective way to heat or cool an individual room or area and are a great option for North West Melbourne customers.

Arctic Melbourne

Arctic Melbourne have a great range of heating options for both residential and commercial customers, from ducted gas systems, hydronic heating to split systems and VRV systems for larger commercial places. With all the heating systems on offer, the team at Arctic Melbourne still prefer to only recommend heating solution after conducting an onsite appraisal of the space.

The friendly Arctic Melbourne team are happy to discuss heating options with customers. The ducted gas systems canwarm a home all winter long, with the company preferring Brivis as they offer great value and energy efficient systems. The team can also install split systems, ducted bulk heads and VRV for larger commercial places. They are authorised Daikin dealers and recommend and prefer Daikin high-quality air conditioning products. The team has experience installing single split system units, to multi-outlet ducted designs for apartment blocks, office or other commercial premises. Arctic Melbourne can install powerful and dependable hydronic heating, specialising in the Immergas and DeLongi systems.

View the top 5 AC installation companies in other regions by using the search filters through out home page.

South East Melbourne

The Compare Air Conditioning review teams conducted comprehensive reviews of air conditioning installation companies in the South East Melbourne area. Review categories measure fundamental elements that are considered important to successful air conditioning installation companies. Each company received a rating in each review category and then compared against the other South East Melbourne-based air conditioning installation companies.

Five companies were ranked as the five overall best performing companies, with All Climate Solutions awarded as the top rated air conditioning installation company. The company received this ranking due to its impressive performance across a number of review categories and was rated as the current best choice of air conditioning installation companies, for customers in the South East Melbourne area. View our comparison table below.*

  • Price

  • Customer service

  • Response time

  • Residential and Commercial

  • Free on-site quote

  • Installation and repair

  • Split systems (reverse / inverter / multi)

  • Ducted (heating / heating and cooling)

  • Evaporative

  • Hydronic Boiler

  • Steam Boiler

  • Services rural areas?

  • Top recommended brands?

  • ARC Tick*

  • Weekend availability

  • Apartments

  • Financing options

  • Installation warranty (yrs)

  • Compare Air Conditioning Rating

* Up-to-date as at 6 January 2020. We review our comparison tables regularly to ensure our data is up-to-date.
* The ARC Tick identifies businesses authorised to install, service and repair fridges, freezers and air conditioners.

All Climate Solutions was found to be the number one choice for air conditioning installation in South East Melbourne

The Compare Air Conditioning review team conducted a thorough investigation of all South East Melbourne air conditioning installation companies and concluded that All Climate Solutions is the current top choice. Whilst a number of the other South East Melbourne-based companies performed strongly in many of the review categories, the number one ranking was given to All Climate Solutions. The company was awarded as the top company in South East Melbourne based on its:

  • Fast email response times to customer inquiries and request for quotes;
  • Services availability over the weekend;
  • Wide range of heating and cooling options;
  • Professional customer service standards;
  • Comprehensive air conditioning services, from supply and install to maintenance and repair;
  • Open to offering further discounts on their pricing; and
  • Third party finance option, with Interest-free terms.

See Review

All Climate Solutions has a wide range of heating and cooling solutions and aim to find the best air conditioning solution for their customers’ needs.

Covid-19 update

During the Covid-19 pandemic, South East Melbourne installation companies have implemented practices that aim to reduce the chances of viral transmission. Our top-rated installers are taking steps to keep their customers safe:

  • All Climate Solutions are trying their best to ensure staff are in good health without symptoms of Covid-19 and customers are kept safe during the pandemic. They are implementing heightened safety measures and hygiene practices during this period.
  • Nortan are taking precautions to protect customers and staff, including complying with OH&S standards and relevant government guidelines. Upon the request of customers they are implementing sensible social distancing practices and use of personal protective equipment.
  • McKinnon have a Covid-19 policy on their website directed at technicians, sales staff and office staff.
  • Our Maroondah review team found this company has taken sensible steps to keep their customers safe, including increased hygiene practices.
  • Our Cool Control review team found this company are instituting common sense hygiene practices and are taking steps to ensure staff are heavy and customers are safe.

Price

All Climate Solutions’ price range was investigated and was found to be at standard market prices, offering a competitive price range on their air conditioning products and services. There are further pricing flexibility on the company’s pricing, with the All Climate Solutions team happy to consider volume discounts for customers purchasing multiple air conditioning systems. Also the All Climate Solutions team will inform customers of any current manufacturers’ special deals and promotions at the time of quoting.

Each company was awarded a cost effectiveness rating, with the ratings for the top 5 air conditioning installation companies in the South East Melbourne area displayed in the graph below. The All Climate Solutions company was awarded with a solid score of 3 out of 5 for their cost effectiveness, reflecting their standard and competitive price range. The company’s cost effectiveness was slightly lower than all of the other top 5 South East Melbourne-based air conditioning installation companies.

Highlights of the cost effectiveness of the other top 5 companies are detailed below:

  • Nortan, McKinnon Heating and Cooling, Maroondah and Cool Control all share a similar pricing range, which is slightly lower than the pricing offered by the All Climates Solutions team;
  • The Nortan company offers further flexibility on their great price range, through advertising manufacturers’ special deals and promotions;
  • McKinnon Heating & Cooling and Maroondah Heating & Cooling aim is to provide their best price from the outset, rather than offering price matches or special deals. The team however is happy to assist customers to access any cash back offers from air conditioning manufacturers.
  • Cool Control do not offer price matching as they believe that competitors’ cheaper quotes may be indicative of a poorer quality workmanship or service, which is not consistent with the service provided by Cool Control and therefore cannot be matched; and
  • Similarly to All Climate Solutions, McKinnon Heating & Cooling and Maroondah Heating & Cooling have a financing payment option for their customers, which is highly beneficial for customers who are making a larger purchase such as an air conditioning system.

Quotation system

The quotation process of each individual company was investigated and compared. All Climate Solution’s quotation process was found to be professional and well structured, when compared with other air conditioning installation companies in the South East Melbourne  area. Great features of the All Climate Solutions quotation system include;

  • The quotes provided by the All Climate Solutions team were simple and easy to follow;
  • Quotes can be requested both online and over the phone, although customers are recommended and encouraged to have an onsite quote appraisal conducted by the All Climate Solutions team, as initial quote prices are subject to change upon inspection; and
  • Basic quotes received from All Climate Solutions team before an onsite inspection is conducted, were found to be reasonable and close in accuracy.

Differences and similarities between air conditioning companies in the South East Melbourne area were noted by the review team, with some of the findings listed below:

  • With four online forms on their website, Nortan makes it easy for their customers to make contact with the company or to request a quote, however the review team found the phone to be the fastest way to receive a basic quote;
  • As with most companies, the basic initial quotes provided by McKinnon Heating & Cooling are only “ball park” figures, with customers needing to book a free onsite quote as to be more certain of the expected costing and installation requirements;
  • When quoting air conditioning installation in apartments, the Maroondah team’s policy is that an inspection needs to be conducted before providing a quote. This is due to their experience that apartment buildings tend to have particular technical requirements which can be difficult to predict; and
  • Cool Control’s quotes are generally simplistic in nature, with not a lot of price breakdown of costs.

Customer Service

The customer service standards of the individual air conditioning installation companies in South East Melbourne were investigated and compared. Our review team contacted each company by different communication methods on repeated occasions.

The Compare Air Conditioning review team found that All Climate Solutions provide professional and friendly customer service. The team were able to assist customer with their queries and provided genuine and informative responses to questions. Knowledgeable team members were immediately available or available within a short timeframe to speak customers, with email response times to customer inquiries and quotes recorded as quite fast.

The top 5 South East Melbourne-based air conditioning installation companies’ ratings of customer service, by email and over the phone are displayed in the graph below.

  • All Climate
  • Nortan
  • McKinnon H & C
  • Maroondah
  • Cool Con

All Climate Solutions’ high level of customer service standards were demonstrated in a number of ways:

  • Friendly and knowledgeable team members happily provided initial basic quotes over the phone;
  • All Climate Solutions provide services to customers in the metro Melbourne region, including the South East Melbourne area;
  • The company offers availability over the weekend, which is beneficial for customers who work during business hours;
  • With an extensive range of heating and cooling solutions, the All Climate Solutions team aim to find the best air conditioning solution based on their customers’ needs;
  • The All Climate Solutions team were described as friendly, polite and helpful over the phone as well as willing to assist with email inquiries;
  • Online reviews and ratings for the company show great satisfaction ratings, with the overall average for All Climate Solutions being an impressive 3 out of 5 stars; and
  • All Climate Solutions offers an interest-free finance payment option for eligible customers, through a third-party loan provider, which is helpful to customers who are committing to major purchase like a new air conditioning unit.

Email responses times for each individual company were recorded and compared by the Compare Air Conditioning review team. The graph below shows the recorded email response times of All Climate Solutions and the other top 5 South East Melbourne companies to customers’ inquiries and requests for a quote by email.

Email response times were rated by the Compare Air Conditioning review team on a scale between 1 and 5. Scores of 1 indicate very quick response times, with responses generally within 6 hours and scores of 5, reflecting slower responses, which were generally received after 48 hours.

The All Climate Solutions response rate to enquiries is fairly quick, with their general response time to acknowledge a request is within 24 hours, and to provide a written quote is on average within 24 to 48 hours.

  • Response time for quote
  • Response time to initial email request

The customer service standards of all of the top 5 air conditioning installation South East Melbourne companies were investigated and compared. Examples of the high customer service standards of the top 5 companies include:

  • The Nortan team is available to their customers, night and day, offering an emergency air conditioning repair service, operating 24 hours a day, 7 days a week. Other services, like installation is provided during business hours;
  • Our McKinnon Heating & Cooling review team found this company aim to provide complete climate solutions by supplying the best suited products that give customers the ultimate comfort and control of their heating and cooling systems;
  • The Maroondah team aim to find their customers the best product, at their best price, which suits their customers’ needs; and

The Cool Control team responds to customers’ initial inquires quite fast and generally within 6 hours. When providing customers with a prepared quote, their response speed was found to be slower, with a response generally received only after 2 days.

South East Melbourne-based Air Conditioning Installation expert

Product range

All Climate Solutions have great experience with a variety of air conditioning systems and brands. Offering a complete air conditioning service, the team can expertly design, install, maintain and repair the brands that they supply. The team was found to  possess a great deal of knowledge and information about all the products and systems they supply and install, however All Climate Solutions’ recommended brand is, Daikin due to:

  • The All Climate Solutions team believing that Daikin is one of the best brands of air conditioners in the market;
  • The wide range of air conditioning products produced and offered by the Daikin manufacturer; and
  • Daikin’s reputation for producing quality and reliable air conditioning products.

With the product ranges of the other top 5 South East Melbourne based air conditioning installation companies, our review team found that:

  • The Nortan company supplies and installs a range of different air conditioning products and brands, with their preferred brands being Daikin and Fujitsu;
  • McKinnon Heating & Cooling offer a great range of heating and cooling solutions such as ducted systems, wall mount split systems, multi head split systems, evaporative air conditioning, hydronic heating, evaporative systems and solar heating and cooling systems;
  • Customers who approach Maroondah Heating & Cooling will find that their recommended brands are Daikin and Panasonic; and
  • Cool Control supplies leading manufacturer brands, however the company recommends Mitsubishi Heavy Industries due to their competitively priced and reliable products.
Air Conditioning Installation South East Melbourne expert adjusting split system

Technical expertise and experience

Technical expertise and experience can vary between companies, however the top 5 air conditioning installation Melbourne companies in the South East were all found to have high levels of technical expertise in the industry.

Air Conditioning Installation South East Melbourne technician

Even though All Climate Solutions is one of the newer companies to the South East Melbourne area, their levels of technical expertise and industry experience are still impressive, as seen below:

  • The All Climate Solution team can expertly discuss, recommend and install various types of air conditioning systems suited to their customers’ specific requirements and needs; and
  • The All Climate Solutions team offer a comprehensive range of air conditioning solutions and services to customers in South East Melbourne area, from design and install to maintenance and repair.

Here are some important points to take into account from our top 5 companies:

  • Nortan has experienced and multi-skilled technicians who can provide installation services and repairs for a range of air conditioning systems;
  • The McKinnon Heating & Cooling team are experienced in supplying and installing a wide range of heating and cooling systems such as ducted systems, wall mount split systems, multi head split systems, evaporative air conditioning, hydronic heating and evaporative systems;
  • Maroondah Heating & Cooling can install and repair a range of air conditioning systems in commercial and residential buildings, including apartments;
  • Cool Control offers a further impressive and unique offer of a lifetime guarantee on its workmanship, reflecting their confidence in their installation, knowledge and technical skills.

The graph below indicates the warranty guarantee on installation workmanship offered by each of our top 5 air conditioning installation companies in South East Melbourne. Three of the top 5 air conditioning installation companies, including our top company All Climate Solutions offer a 6-year warranty on their installation workmanship. McKinnon Heating & Cooling offer a 5-year installation warranty, with Cool Control offering an amazing lifetime guarantee on their installation workmanship.

Heating solutions

The Compare Air Conditioning team looked into the heating options provided by the top 5 air conditioning installation companies in the South East Melbourne area.

All Climate Solutions

All Climate Solutions work with all the leading brands of air conditioning manufacturers and can offer ducted gas heating, ducted reverse cycle heating, hydronic heating and split system air conditioning to their customers.

A ducted gas and refrigerant system are the company’s recommended heating and cooling option for South East Melbourne customers, as it provides a total heating comfort as well as cooling. The team prefers Daikin and Braemar products for their ducted gas and refrigerant system, based on their great star ratings and reliability. The All Climate Solutions team does not recommend pairing the ducted heating with an evaporative cooling system, due to its ineffective performance in the humid summer Melbourne weather.

Other recommended options for heating include ducted systems with an electrical heat pump or reverse cycle split systems. The company can also install hydronic heating as well, which is another great option, but can be a more expensive option.

Nortan

Nortan offers a wide range of heating options including split systems, ducted heating, gas wall heaters, ducted central heating systems, gas underfloor heating, space heaters, hydronic heating and underfloor heating.  The Nortan team are experts in designing the right heating system for homes and enjoy working with their customers to find the best heating solutions.

The Nortan team recommends hydronic heating systems as one of the most reliable forms of heating for customers in the South East Melbourne area. Hydronic heating provides a stable heating comfort, however, is one of the more expensive options. The Nortan team also supplies a wide range of leading manufacturers’ brands, which can be tailored to suit customers’ needs and budgets.

McKinnon Heating & Cooling

The team at McKinnon Heating & Cooling are heating specialists supply and install the following heating systems, gas ducted heating, hydronic heating, reverse cycle ducted heating, space heating, gas log fires, wall furnaces, gas heaters and solar heating.

The McKinnon Heating & Cooling team specialise in hydronic heating and believe that it is the best heating option for South East Melbourne customers. They also specialise in gas ducted heating and prefer to supply and install leading brands such as Brivis, Braemar and Lennox.

Even with their heating recommendations, the company stresses it is impossible to recommend without seeing the property first. There are many factors to consider when selecting or recommending the best heating system and the McKinnon Heating & Cooling team like to conduct a free onsite appraisal, before giving their expert advice.

Maroondah Heating and Cooling

Maroondah Heating and Cooling offers many different heating systems to create total heating comfort, which includes gas ducted heating, reverse cycle ducted systems, hydronic heating and reverse cycle split systems.  The Maroondah Heating and Cooling team aim to provide personalised service and reliable heating options for their customers.

Ducted gas heating is the Maroondah Heating and Cooling team’s top choice for heating in the South East Melbourne area. They believe it to be the most efficient way to heat entire homes due to their high efficiency systems from their preferred brands, Braemar or Brivis.

The company also provides hydronic underfloor heating, which is popular for South East Melbourne customers who are renovating or building, however can also be installed in existing and new homes. For reverse cycle ducted systems, the team prefers Panasonic and Daikin products and is a cost-effective way to achieve heating and cooling in homes across South East Melbourne. Their split system air conditioners are ideal to heat or cool a specific room, or office space and come in a variety of models from their preferred brands, Panasonic and Daikin.

Cool Control

Cool Control offers a great range of heating options for their customers with gas ducted systems, split system heating, hydronic floor heating, hydronic heating panels and electric heating. The Cool Control team are knowledgeable and experienced when it comes to heating options across Melbourne and the South East.

The Cool Control team recommends hydronic floor heating as the top heating choice as it can provides a healthy, energy efficient, and affordable way to heat. Hydronic heating systems are healthier, have lower running costs, individual room temperature control capabilities, are versatile, and don’t circulate air.

Cool Control can also supply and install leading Mitsubishi Heavy Industries or Daikin ducted or split systems air conditioners in home or office. These are the best of the best air conditioners available in Australia, and are energy efficient, technically advanced air conditioners are the best on the market. So certain of their expert installations, the Cool Control company has a lifetime guarantee on their workmanship.

View the top 5 air conditioning installation companies in other regions by using the search filters at the top of the page.

South West Melbourne

At Compare Air Conditioning, we make it our business to know everything there is to know about air conditioning. By undertaking comprehensive individual air conditioning company reviews, we have found that not all air conditioning installation companies are the same.

Each company was assessed within a number of review categories and all received a rating in each category. The results then were put through a comparison process with other South West Melbourne-based air conditioning installation companies. Five companies in the South West Melbourne area were chosen as the top 5 South West Melbourne-based air conditioning installation companies.

The South West Melbourne city review found Optima Heating and Cooling to be the top air conditioning installation company for the area. This ranking was awarded due to the company’s impressive performance across a number of review categories and the company was rated as the current best choice of air conditioning installation company for customers in the South West Melbourne area. View our comparison table below.*

  • Price

  • Customer service

  • Response time

  • Residential and Commercial

  • Free on-site quote

  • Installation and repair

  • Split systems (reverse / inverter / multi)

  • Ducted (heating / heating and cooling)

  • Evaporative

  • Hydronic Boiler

  • Steam Boiler

  • Services rural areas?

  • Top recommended brands?

  • ARC Tick*

  • Weekend availability

  • Apartments

  • Financing options

  • Installation warranty (yrs)

  • Compare Air Conditioning Rating

* Up-to-date as at 6 January 2020. We review our comparison tables regularly to ensure our data is up-to-date.
* The ARC Tick identifies businesses authorised to install, service and repair fridges, freezers and air conditioners.

Optima Heating and Cooling is the number one choice for air conditioning installation in the South West Melbourne area

Each South West Melbourne-based air conditioning installation company were reviewed and compared, with Optima Heating and Cooling awarded as being the best air conditioning installation company in the South West Melbourne area. Whilst a number of other South West Melbourne-based companies performed strongly across the review categories, the top ranking was awarded to Optima Heating and Cooling, due to the company’s following great features;

  • A competitive and affordable price range on products and services;
  • Experienced and knowledgeable technical and sales team;
  • Wide range of air conditioning products from leading manufacturers’ brands;
  • High customer service standards by both phone and email;
  • High online satisfaction ratings from past customers; and
  • A well-established, experienced and reputable air conditioning company.

See Review

The Optima Heating and Cooling team are able to find an air conditioning solution for each individual customer, from simple to the most complex jobs.

Covid-19 update

During the Covid-19 pandemic, South West Melbourne installation companies have implemented practices that aim to reduce the chances of viral transmission. Our top-rated installers are taking steps to keep their customers safe:

  • Optima are doing their best to ensure social distances practices are complied with during on-site visits, including sensible steps such as avoiding shaking hands.
  • Nortan are implementing precautionary measures to protect customers and staff, including by acting in compliance with government advice and OH&S standards. When customers request it, they are implementing sensible social distancing practices during on-site visits.
  • Arctic Melbourne are proactively discussing a job with customers before an on-site visit by phone and email, so that work is completed as quickly as possible.
  • Our Coldflow review team found this company are encouraging staff to use PPE and are complying with government advice and federal OH&S regulations. The health of all technicians is being closely monitored.
  • Bradmac is taking a number of precautions during Covid-19, working with customers and staff to maintain safe distancing practices.

Price

Optima Heating and Cooling’s cost effectiveness and price range was investigated and the company was found to offer an affordable and competitive price range on their air conditioning products and installation services. The Optima Heating and Cooling’s team aims to provide customers with their best possible price from the outset, rather than relying on discounts or price match guarantees. The company offers free onsite quotes for their customers and strives to competitively provide air conditioning solutions to suit all customer budgets and lifestyles. Our Compare Air Conditioning review team recommend that potential customers request a free, onsite quote as to receive a more certain quote, before making a decision.

The graph below demonstrates the rankings of each of our top 5 air conditioning installation companies in South West Melbourne area in the cost effectiveness category. Optima Heating and Cooling’s price range was found to possess very affordable and reasonable pricing and the company was rated with a top score of an outstanding 5 out of 5 for their cost effectiveness, which was similar to one of the other top 5 companies, Arctic Melbourne.

Finding regarding the cost effectiveness of the other top 5 companies is listed below:

  • Nortan was found to have a slightly higher price range than the top company, Optima Heating and Cooling, however still offered competitive prices, with some price flexibility;
  • Arctic Melbourne shares a similar affordable pricing range as Optima Heating and Cooling on their air conditioning products and installation services; and
  • Coldflow and BradMac offers average mid-range pricing as well as further discounting on their prices, through price matching of competitors’ quotes and special deals and offers.

Quotation system

As part of the company reviews, the quotation process of each company was investigated and compared. The Optima Heating and Cooling quotation process was found to be pain-free process, with other great features of the Optima Heating and Cooling quotation system highlighted below;

  • The company’s written quotes were well laid out, with itemised costs and inclusions;
  • The review team recorded quick response times to requests for a quote, with quotes usually received within 24 hours from the Optima Heating and Cooling team; and
  • Optima Heating and Cooling’s written quotes includes all related or “hidden” costs; however the review team recommends that customers book an on-site inspection.

The Compare Air Conditioning review teams noted some similarities and differences between air conditioning installation South West Melbourne companies, when looking at their quotation processes, with some of the findings below:

  • Customers can easily approach the Nortan team for a quote on air conditioning installation by phone, by email or by using one of their online forms. Team members were found to be happy to assist with quote requests, making it a simple and straight forward process;
  • Our Arctic Melbourne review team found this company provides basic written quotes, however only provide written detailed quotes after conducting an onsite quote, reflecting their genuineness in their quoting;
  • Coldflow customers have a number of different ways to request a quote from the company, either over the phone, by email or by using one of their online forms; and
  • Our Bradmac review team found this company has a website which makes it easy for customers to request a quote, with a  “Request a Quote” box on the top of website, an email icon at the bottom of the site and a 1300 number listed as well.

Customer Service

The review team investigated the customer service standards of all of the air conditioning installation Melbourne companies in the South West. Each company was contacted on a number of occasions by both email and phone.

The top 5 air conditioning companies in South West Melbourne area were found to hold varying standards of customer service. OptimaHeating and Cooling’s customer service was found to be particularly impressive, receiving the highest customer service overall rating amongst the top 5 South West air conditioning installation companies. The company’s customer service standards influenced the decision to award the company as the number one air conditioning installation company, in the South West Melbourne area. OptimaHeating and Cooling’s high customer service standards were demonstrated in a number of ways:

  • The Optima Heating and Cooling team aim to find the best air conditioning solution for every customer, no matter the installation requirements, the type of dwelling or budget constraints;
  • The company has a very knowledgeable sales team, who are able to answer a broad variety of questions, both technical and product related;
  • The sales team take their time with customers, giving individual advice and recommendations about various solutions, based on customer needs;
  • The Optima Heating and Cooling team are easy to contact over the phone and typically have a friendly and knowledgeable team member available to speak to immediately;  and
  • Online customer reviews for Optima Heating and Cooling were found to be very positive with the overall online star rating reviews, averaging 4.4 out of 5 stars.

The graph below shows the top 5 South West Melbourne-based air conditioning installation companies customer service rating for their service by phone and email. Optima Heating and Cooling had the highest rating awarded in both categories, reflecting their quality customer service

  • Optima
  • Nortan
  • Arctic Mel
  • Coldflow
  • BradMac

The graph below shows the email response times of Optima Heating and Cooling and the other top 5 companies to customers’ inquiries and the time taken to send a written quote. Each company received an overall score for their response speeds, with 1 indicating a very quick response (within 6 hours) and 5 representing a slower response which were generally received after 48 hours.

  • Response time for quote
  • Response time to initial email request

In the review category of customer service, all of the top 5 air conditioning installation South West Melbourne-based companies were found to have strong customer service standards. Examples of the high customer service standards include:

  • The Arctic Melbourne team were found to be helpful and willing to provide genuine responses to questions, even on an initial phone enquiry. However the customer service ratings were slightly lower than the other South West Melbourne companies;
  • Phone calls to Nortan were answered immediately by knowledgeable and helpful team members, with the company offering a 24/7 breakdown and repair service. The company also received strong ratings in both the email and phone categories;
  • The Coldflow review team found that phone and email enquiries were answered in a prompt manner, and their staff to be knowledgeable and courteous. They offer customer service to their customers over the weekend, which is highly beneficial for customers who work during the week; and

BradMac customers rate their experiences with the company very positively, with an overall average rating 4.4 out of 5 stars for their online reviews, which is similar to the online rating average of the top company, Optima Heating and Cooling.

South West Melbourne-based Air Conditioning Installation expert

Product range

Optima Heating and Cooling supply and install all leading air conditioning brands, allowing customers to have their own preference and/or choice of brands. The company however prefers and recommends Daikin and is a Club Daikin dealer. According to Optima Heating and Cooling, they recommend Daikin because:

  • Daikin is well known for producing high quality and reliable air conditioning products, which do not require a lot of ongoing maintenance; and
  • The Optima Heating and Cooling sales team have received very strong positive feedback from customers in relation to Daikin air conditioning systems.

The product range for our other top 5 South West Melbourne-based air conditioning installation companies is listed below:

  • Like Optima Heating and Cooling, Nortan supplies and installs a range of air conditioning products and brands. However Daikin and Fujitsu are their preferred and most recommended brands;
  • Arctic Melbourne also installs many of the leading air conditioning brands and is a Daikin Air Conditioning Specialist, which means that it primarily installs and recommends Daikin air conditioning systems;
  • Coldflow recommend Daikin, Mitsubishi Electric and Panasonic as their preferred brands.

The  BradMac office location has a working air conditioning showroom for customers to come and experience the air conditioning products and brands for themselves. Brands that BradMac supply and install include ActronAir, Braemar, Daikin and Mitsubishi Electric.

Air Conditioning Installation South West Melbourne expert adjusting split system

Technical expertise and experience

All of the top 5 South West Melbourne-based companies all were found to have a high level of technical expertise and industry accreditations like the ARC tick.

Air Conditioning Installation South West Melbourne technician

Optima Heating and Cooling’s technical knowledge and experience was demonstrated by;

  • The Optima Heating and Cooling team are able to find an air conditioning solution for each individual customer, from simple to the most complex jobs;
  • Optima Heating and Cooling’s team can design, supply and install a wide variety of air conditioning systems, for all kinds of homes and businesses;
  • The company has over 40 years in the industry, with their aim to ensure that every job that they undertake exceeds the required industry standards; and
  • Optima Heating and Cooling place importance on providing a safe work environment and practices within their workplace and on every project site.

Here are some important points relating to the technical experience of our top 5 companies:

  • The Nortan team consists of experienced and multi-skilled technicians who can provide installation services and repairs for a range of heating and cooling systems throughout the South West Melbourne area;
  • Arctic Melbourne provides customers with an amazing 24/7 emergency repair call out service, as well as an impressive 10 installation warranty on their high quality workmanship.
  • With over 40 years experience, the Coldflow team possess a substantial understanding of the air conditioning of the air conditioning industry and a working knowledge of most air conditioning systems; and
  • The Bradmac Airconditioning team have a broad range of technical expertise and experience, which is shown in their ability to install many different brands and types of air conditioning systems.

The graph below displays the warranty workmanship guarantees offered by each of our top 5 air conditioning installation companies in South West Melbourne. The top company, Optima Heating and Cooling offers a 6 year warranty on their installation workmanship, which is similar to one of the other top 5 companies. Arctic Melbourne however, offers an amazing 10 year installation service warranty to their customers, however is conditional on the air conditioner being serviced yearly, within the 10 year warranty period.

Heating solutions

The Compare Air Conditioning Team has researched the heating options of the top 5 air conditioning installation companies in the South West Melbourne area.

Optima Heating and Cooling

Optima Heating and Cooling specialises in a wide range of residential and commercial heating options, with their experienced team ensuring that customers are provided with the best suited heating system.

At Optima Heating and Cooling, customers can choose from the following heating options, split systems, gas ducted heating systems, hydronic panel heating, hydronic slab heating and hydronic heating. All the company’s residential and commercial heating systems come from leading Australian and international brands such as Daikin, Bonaire, Brivis, Actron Air, DeLonghi, Immergas and Braemar.

The company’s top recommendation for heating is hydronic heating as it provides stable constant heating, with many different forms to choose from. Hydronic heating however is one of the most expensive heating options to install.

If budget is a consideration, the Optima Heating and Cooling team recommends gas ducted heating as it provides all over heating, at around half the price of a hydronic system. The Optima Heating and Cooling team prefers the two leading brands Daikin and Braemar for their gas ducted heating systems, due to their quality and reliability.

Nortan

With a range of heating options on offer, Nortan gives their customers the freedom to choose from split systems, ducted heating, gas heating (including gas wall heaters, ducted central heating systems, gas underfloor heating, space heaters, and hydronic heating) and underfloor heating.

Nortan’s top heating recommendation for heating is hydronic heating systems, which can come in many forms. The company believes hydronic heating is one of the most reliable forms of heating, as it provides a stable heating comfort.

Alongside the range of heating options, the company also can supply a majority of leading brands, which assists the Nortan team to tailor their heating recommendations to customers’ needs and budgets.

Arctic Melbourne

Arctic Melbourne’s heating options include ducted gas systems, hydronic heating to split systems and VRV systems for larger commercial places.

With ducted gas systems, the Arctic Melbourne team prefer Brivis as they offer great value and effective solutions. The team can also install split systems, ducted bulk heads and VRV for larger commercial places and they recommend and prefer Daikin high-quality air conditioning products. Arctic Melbourne can also install powerful and dependable hydronic heating, specialising in the Immergas and DeLongi systems.

Coldflow

Coldflow offers the following heating options; ducted gas heating, ducted reverse cycle heating, hydronic heating and split system air conditioning. They supply leading brands like Daikin, Mitsubishi Electric, Fujitsu, Toshiba and Braemar.

Coldflow recommends gas ducted heating to their South West Melbourne customers, as the best option for heating, which can be teamed with an evaporative cooling system. The company prefers Braemar ducted heating systems, as they are an Australian-made brand, with a long 7 year warranty protection. For customers who are looking for an easy installation and cost-effective solution, the Coldflow team prefers high quality Daikin split systems split systems to be installed in individual rooms.

Bradmac

The team at Bradmac offers their residential customers the following heating options: hydronic heating, gas ducted heating and split systems.

The team at Bradmac recommends gas ducted systems as their top heating solution, as gives customers full control and great overall heating coverage. Their preferred and recommended brand for gas ducted heating is Braemar, due to its great reputation and quality products.

The Bradmac team only generally give specific recommendations after viewing floorplans or after conducting an onsite visit. They aim to give customers a few suitable options and brands to choose from, whilst taking into account installation requirements and customers’ needs and budget.

View our top 5 AC installation companies in other cities around Australia through our home page.

West Melbourne

The Compare Air Conditioning review team conducted a comprehensive investigation of air conditioning installation companies in the West Melbourne area, in relation to a number of review categories.  Differences were found between companies in relation to the services they offer, the manufacturers’ brands they use, their price ranges and their customer service standards.

Each company received a rating in the review categories and then were compared against other West Melbourne-based air conditioning installation companies. Five overall best performing companies were ranked as the top 5 air conditioning installation companies in West Melbourne. Optima Heating and Cooling was ranked as the current top air conditioning installation company in the West Melbourne area. This ranking was awarded due to the company’s impressive performance across a number of review categories, with the company rated as the current best choice for air conditioning installation in the West Melbourne area. View our comparison table below.*

  • Price

  • Customer service

  • Response time

  • Residential and Commercial

  • Free on-site quote

  • Installation and repair

  • Split systems (reverse / inverter / multi)

  • Ducted (heating / heating and cooling)

  • Evaporative

  • Hydronic Boiler

  • Steam Boiler

  • Services rural areas?

  • Top recommended brands?

  • ARC Tick*

  • Weekend availability

  • Apartments

  • Financing options

  • Installation warranty (yrs)

  • Compare Air Conditioning Rating

* Up-to-date as at 6 January 2020. We review our comparison tables regularly to ensure our data is up-to-date.
* The ARC Tick identifies businesses authorised to install, service and repair fridges, freezers and air conditioners.

Optima Heating and Cooling is the top choice for air conditioning installation in West Melbourne area

All of the West Melbourne-based air conditioning installation companies were reviewed and compared. The review team ranked Optima Heating and Cooling as being the top air conditioning installation company in the West Melbourne area. Whilst a number of other West Melbourne-based companies performed strongly across the review categories, the top ranking was awarded to Optima Heating and Cooling, due to the company’s following great features;

  • Highly competitive and affordable price range;
  • Outstanding levels of technical expertise and knowledge;
  • A broad range of air conditioning products from leading brands;
  • High customer service standards both by phone and email;
  • Impressive online satisfaction ratings and testimonials from previous customers; and
  • Being a well-established and experienced air conditioning company.

See Review

The Optima Heating and Cooling team aim to find an air conditioning solution for every customer, no matter the complexity of the installation, the type of dwelling or budget.

Covid-19 update

Covid-19 has changed the way installers engage with customers. West Melbourne installation companies have put in place strategies that reduce the chances of spreading Covid-19:

  • Optima are keeping social distance during on-site visits and have implemented sensible steps such as avoiding shaking hands
  • Our Nortan review team found this company are taking steps to protect customers and staff, including by acting in compliance with government advice. They are implementing social distancing practices during on-site visits.
  • Fresh Air Heating and Cooling and Surrey Air use common sense hygiene practices, such as covering nose and mouth when coughing or sneezing.
  • All Climate Solutions check their staff are in good health and their customers are kept safe during Covid-19, including increased hygiene practices during this period.

Price

Optima Heating and Cooling’s cost effectiveness was investigated and compared with other air conditioning installation West Melbourne companies in the area. The company was found to offer a highly affordable and competitive price range on their air conditioning products and installation services, which was comparable to two of the other top 5 West Melbourne air conditioning installation companies.

Optima Heating and Cooling prefers to provide customers with their best possible price from the outset, rather than relying on discounts or price match guarantees. The company offers free onsite quotes for their customers and strive to competitively provide air conditioning solutions to suit all customer budgets and lifestyles. Our Compare Air Conditioning review team recommend that potential customers request a free, onsite quote to receive a quote with more certain pricing, before making a decision.

The graph below demonstrates the cost effectiveness rankings of each of our top 5 air conditioning installation Melbourne companies in West area. Optima Heating and Cooling was found to possess very affordable and reasonable price range and was rated with an outstanding 5 out of 5 for their cost effectiveness. Optima Heating and Cooling received equal first position for their cost effectiveness with one of the other top 5 air conditioning installation companies in the West Melbourne area, Fresh Air.

Additional findings regarding the cost effectiveness of the other top 5 companies is highlighted below:

  • Nortan was found to have a slightly higher price range than two of the other top 5 companies, including the top company Optima Heating and Cooling;
  • Fresh Air Heating and Cooling was found to have very affordable pricing on their brands and service, with a top rating of 5 out 5 overall for their cost effectiveness, which is similar to the top company Optima Heating and Cooling;
  • The Surrey Air review found the company to be very competitive on price. Their pricing is generally comparable or lower than average market prices and is displayed on their website for any potential customers to see, reflecting the company’s genuine and transparent pricing; and
  • Even with a competitive price point, All Climate Solutions offers further discounts on its pricing, such as like volume discounts for purchases of multiple air conditioning systems and special air conditioning manufacturers’ offers and special deals.

Quotation system

As part of the comprehensive Compare Air Conditioning reviews, each company’s quotation process was investigated and compared. The Optima Heating and Cooling quotation process was found to be an easy, smooth and pain-free process, with other great features of the Optima Heating and Cooling quotation system being;

  • Itemised written quotes, which was well set out and simple to understand;
  • Response times to requests for a quote were recorded as faster than other West Melbourne-based air conditioning installation companies, with emailed quotes usually received within 24 hours; and
  • The team ensure that their initial quote includes all related or “hidden” costs, with their initial quotes subject to an on-site inspection.

The Compare Air Conditioning review teams noted differences between air conditioning companies in West Melbourne when looking at their quotation processes, with some of the variations listed below:

  • Customers can easily approach the Nortan team for a quote on air conditioning installation by phone, by email or by using one of their online forms. The company’s quotation process was found to be easy and straightforward, with team members happy to assist with customer requests;
  • Our Fresh Air Heating and Cooling review team found this company offers basic quotes over the phone and via email, or customers can use the quick quote inquiry form. However the company seems to prefer to communicate directly with potential customers by phone.
  • Surrey Air has genuine and transparent pricing, giving customers pricing information before they even contact to compare and consider. To provide a quote over the phone, the team members require the room measurements or floor plans before going ahead with an initial quote; and
  • Our All Climate Solutions review team consider this company provide simple and easy to follow quotes, with customers able to request quotes both online or over the phone, although customers are encouraged to book a complimentary onsite quote appraisal, as initial quote prices are subject to change upon inspection.

Customer Service

The customer service standards of all of the air conditioning installation West Melbourne companies were investigated and compared. The top 5 air conditioning companies in West Melbourne were found to hold varying standards of customer service.

Our Optima Heating and Cooling review team found this team’s customer service was found to be particularly impressive, receiving the highest customer service overall rating, amongst the top 5 West Melbourne air conditioning installation companies. The company’s high customer service influenced greatly on the decision to award the company with the top position and was demonstrated in a number of ways:

  • The Optima Heating and Cooling team aim to find an air conditioning solution for every customer, no matter the complexity of the installation, the type of dwelling or budget;
  • The Optima Heating and Cooling sales team are knowledgeable and are able to answer a broad variety of questions;
  • The sales team offer advice and recommendations about various alternatives, which is helpful for customers who are unsure which air conditioning product will suit their needs;
  • The Optima Heating and Cooling team are easy to contact over the phone and typically have a friendly and knowledgeable team member available to speak to immediately;  and
  • Online customer reviews for Optima Heating and Cooling reflect very strong satisfaction ratings with star ratings averaging an impressive 4.4 out of 5 stars.

The graph below shows the Compare Air Conditioning review team’s ratings of customer service, by email and over the phone, for the top 5 West Melbourne-based air conditioning installation companies.

  • Optima
  • Nortan
  • Fresh Air H & C
  • Surrey Air
  • All Climate

As part of the review process in the assessing the customer service standards by email for individual companies, the email responses times for each individual company were recorded and compared. The graph below demonstrates the recorded response times of Optima Heating and Cooling and the other top 5 West Melbourne companies to customers’ inquiries via email and time taken to send back a written quote.

Response time speeds were given a rating of between a scale of 1 to 5, with scores of 1 indicating very quick response times, generally within 6 hours and scores of 5, reflecting slower responses, generally received after 48 hours.

  • Response time for quote
  • Response time to initial email request

In the review category of customer service, all of the top 5 air conditioning installation Melbourne West companies were found to have strong customer service standards. Examples of the high customer service standards include;

  • Phone calls to Nortan were answered immediately by knowledgeable and helpful team members, with the company offering a 24/7 breakdown and repair service;
  • The Fresh Air Heating and Cooling team were found to prefer to speak directly with potential customers, when discussing their air conditioning needs or providing a basic quote.
  • Phones calls at Surrey Air are generally answered or put through to extremely knowledgeable people who can answer technical questions and offer their expert recommendations about air conditioning solutions and brands; and

All Climate Solutions offer customer service to their customers over the weekend and this extra availability means that their services may be suitable for customers who work during the week.

West Melbourne-based Air Conditioning Installation expert

Product range

The Optima Heating and Cooling team are able to install all leading air conditioning brands and are happy for customers to choose their own brand. The company prefers and recommends Daikin and are a Club Daikin dealer. According to Optima Heating and Cooling, they prefer Daikin because:

  • They provide high quality and reliable air conditioning products, which do not require a lot of ongoing maintenance; and
  • Their sales team receives strong positive feedback in respect to performance and reliability of Daikin air conditioning products.

With the other top 5 West Melbourne-based air conditioning installation companies, our review team found that:

  • Nortan supplies and installs a range of air conditioning products and brands, with Daikin and Fujitsu being their most recommended brands;
  • The Fresh Air Heating and Cooling team stand behind the brands that they install, offering quality brands, like Daikin and Toshiba at affordable prices;
  • Our Surrey Air review found this company installs two of the leading air conditioning brands, Daikin and Brivis, however the Surrey Air team members more often recommended installing a Daikin system, as they believe it is a quality air conditioning product; and
  • All Climate Solutions can expertly design, install, maintain and repair a wide variety of air conditioning systems, however the company prefers the air conditioning manufacturer, Daikin due to their belief that it is one of the best brand of air conditioners in the market.
Air Conditioning Installation West Melbourne expert adjusting split system

Technical expertise and experience

All of the West Melbourne-based air conditioning installation companies all were found to have a high level of technical expertise and industry accreditation.

Air Conditioning Installation West Melbourne technician

Optima Heating and Cooling was found to possess high technical knowledge and experience, which was demonstrated by;

  • Optima Heating and Cooling’s ability to find an air conditioning solution, even for the most complex jobs;
  • Optima Heating and Cooling’s team can design and install all kinds of air conditioning systems, for all types of homes and businesses;
  • Optima Heating and Cooling has high standards in their workmanship, with over 40 years in the industry. They strive to make sure that each and every job that they perform exceeds the required industry standards; and
  • The company takes pride in ensuring a safe work environment and safe workplace practices on every project.

Here are some important points to take into account from our top 5 companies:

  • The Nortan team consists of experienced and multi-skilled technicians, who can provide installation services and repairs for a range of heating and cooling systems throughout the West Melbourne area;
  • The team at Fresh Air Heating and Cooling are fully licensed and certified technicians, offering the installation, maintenance and repair of air conditioning systems;
  • Surrey Air over 35 years pride themselves on being an experienced and reputable company, which is fully licensed in accordance with the licensing bodies; and
  • The All Climate Solutions team offer a wide range of air conditioning solutions and services to customers in the West Melbourne area, from design and install to maintenance and repair.

The graph below indicates the installation workmanship warranty offered by each of our top 5 air conditioning installation companies in West Melbourne. Four of the top 5 air conditioning installation companies, including the top company Optima Heating and Cooling offer an impressive 6 year standard warranty on their installation workmanship. Fresh Air offers a slightly lower protection of a standard 5 year protection on their workmanship.

Heating solutions

To assist West Melbourne customers who may be looking at installing a heating system, the Compare Air Conditioning Team researched available heating options.

Optima Heating and Cooling

Optima Heating and Cooling offers several heating options for their customers and they include, split system heating, gas ducted heating systems, hydronic panel heating, hydronic slab heating and hydronic heating. Optima Heating and Cooling works with a number of leading Australian and international brands to provide their residential and commercial customers with the best systems on the market. Some of the brands that the company supplies and installs include Daikin, Bonaire, Brivis, Actron Air, DeLonghi, Immergas, Uponor and Braemar.

Optima Heating and Cooling’s top choice of heating system for their West Melbourne customers is hydronic heating, as it provides stable heat, with no gusts of air like other heating systems. However, the Optima Heating and Cooling team do note that hydronic heating is one of the most expensive options for heating and may not suit all customers and budgets.

If a customer has budget constraints, the Optima Heating and Cooling team recommend installing a gas ducted heating, as a great value heating option. A gas ducted heating system gives total home comfort, at less than half the price of a hydronic system. For customers seeking cooling as well, the Optima Heating and Cooling team advise teaming the gas ducted system with an evaporative system. The company’s preferred brands for gas ducted heating systems are Daikin and Braemar and are the most installed and recommended brands by Optima Heating and Cooling.

Nortan

Nortan offers some great heating solutions for their customers, with options such as reverse cycle ducted heating, gas wall heaters, gas ducted heating systems, gas underfloor heating, space heaters, hydronic heating and reverse cycle split systems.

The company believes that hydronic heating is one of the most reliable forms of heating and recommend it as the best form of heating for their West Melbourne customers. The Nortan team installs many different hydronic heating systems throughout Melbourne, as it provides a stable, all over heating and a range of options for customers.

However, the company offers different heating solutions, as they acknowledge that not a one heating solution fits all. The company also supplies a wide range of leading brands, so different options can be given to customers, based on their needs and budgets.

Fresh Air

Fresh Air supplies and installs heating systems from leading brands, Braemar, Bonaire, Mitsubishi Heavy Industries and Brivis.

The top heating solution as recommended by the Fresh Air team is the natural gas ducted heating system. The Fresh Air team believes it is the most effective and efficient way to heat an entire home.

However, the Fresh Air team also acknowledge that the best heating solution for each customer will be different, so they do have other great options. Another effective heating option is a reverse cycle ducted system which provides heating and cooling the whole year round.  The team at Fresh Air considers hydronic heating systems as the most comfortable form of heating in Melbourne, however, may not be suitable for all dwellings and budgets. Reverse cycle split systems are also a more cost-effective way to heat and cool a room or smaller area and are a great option for West Melbourne customers.

Surrey Air

The Surrey Air team install any type of heating solution, whether it be a single split system, a multi split system, hydronic system or a ducted system. They strive to understand every customer’s unique situation and try to develop a heating solution that fits precisely to their home or workplace.

The main brands that the company work with are Daikin and Brivis, and Surrey Air are proud to be a Daikin dealer for over 35 years. The company believes that Daikin’s range offers quality heating products that suits most of their residential and commercial client’s needs.

The top heating recommendation from the Surrey Air team is a modern Brivis ducted heating system, as they offer exceptional performance and energy efficiency. They believe that it is the most efficient and convenient heating option.

All Climate Solutions

All Climate Solutions supply all the leading brands and offer the following heating systems, ducted gas heating, ducted reverse cycle heating, hydronic heating and split system air conditioning.

The All Climate Solutions team recommends a ducted gas and refrigerant system as the best heating choice for West Melbourne customers. They prefer brands such as Daikin and Braemar, due to their great warranty protection and good star ratings.

Their next top heating recommendation is a ducted system with an electrical heat pump. They are also able to install reverse cycle split systems, which can both heat and cool. However, the All Climate Solutions team advise that they are very prominent on the internal walls and their design and aesthetics may not suit all customers. Another great heating option is hydronic heating, which provide total comfort, however come with a higher price tag.

Check out our top-rated 5 air conditioning installation companies in other Australian cities via our home page.

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