G.J. Bradding Heating & Cooling Systems Review

G.J. Bradding Heating & Cooling Systems is an air conditioning installation company, who specialises in a wide range of heating and cooling solutions for residential, commercial and industrial customers. Well established with over 30 years in the industry, G.J. Bradding Heating & Cooling Systems is a larger-sized, reputable company, servicing the Ballarat area. Our Compare Air Conditioning review team assessed the company on a range of factors considered fundamental to a successful air conditioning installation company and compared them with other Ballarat-based air conditioning installation companies. Our review found G.J. Bradding Heating & Cooling Systems performed outstanding in a number of review categories and were rated as being one of the top 5 air conditioning installation company in Ballarat.

G.J. Bradding Heating & Cooling Systems has been operation since 1982 and not only offers services in the Ballarat area but also in Geelong and Melbourne. The company offers a range of heating and cooling solutions to their customers, which includes: gas ducted heating, evaporative cooling, split, wall, ducted and cassette reverse cycle air conditioning, gas and solar hot water services, gas log fires and heaters and hydronic heating. The company offers their customers not only the installation of all of these heating and cooling solutions, but also repair and maintenance services.

Our G.J. Bradding Heating & Cooling Systems review found this reputable company offers some amazing services and features, like cost effective and affordable pricing, great deals and promotions, also they offer a range heating and cooling solutions as well as a complete air conditioning service from supply and install to service, repair and support..

Even though the G.J. Bradding Heating & Cooling Systems already has very affordable pricing options in comparison to other Ballarat-based air conditioning installation companies, the company is open to further negotiations with their pricing. This is not standard practise and is at the discretion of the G.J. Bradding Heating & Cooling Systems management. They do however offer special deals and promotions on their web page and Facebook page as well as offering financing options for their customers.

The G.J. Bradding Heating & Cooling Systems review also found the company has received highly rated online customer reviews and testimonials on a number of online platforms. Customers have detailed their very positive experiences with the G.J. Bradding Heating & Cooling Systems company, in regards their technical service, workmanship and customer service standards.

G.J. Bradding Heating & Cooling Systems is an Australian family-owned-and-operated business, which is well established, with over 30 years of operational experience.

Price

Our G.J. Bradding Heating & Cooling Systems review, found the company offers very affordable pricing for both their air conditioning products and installation services. The G.J. Bradding Heating & Cooling Systems review found their pricing to be very competitive, in comparison to other air conditioning installation companies in the Ballarat area and the prices were generally lower than standard market prices. As with most air conditioning installation companies, it is best to have a free onsite quote conducted as to be more certain of the expected costing and installation requirements, before making a decision.

G.J. Bradding Heating & Cooling Systems advertises special offers and promotions on their Facebook and web page. If there is a promotion on a specific brand, customers can check the details online or ask one of the friendly and helpful G.J. Bradding Heating & Cooling Systems team members for further information.

G.J. Bradding Heating & Cooling Systems generally as standard practise do not offer volume discounts and price matching, due to their already affordable and cost effective pricing. G.J. Bradding Heating & Cooling Systems prides itself on offering competitive and affordable pricing from the outset. However our review team did find that this company is open to price matching and volume discounts on a case to case basis.

This Ballarat-based air conditioning installation company was found to have a very affordable and cost effective pricing, lower than most of our other top 5 Ballarat-based air conditioning installation companies, as seen in the graph below. G.J. Bradding Heating & Cooling Systems received an amazing top rating of 5 out 5 overall for their cost effectiveness, a top result in comparison to our other top 5 Ballarat-based air conditioning installation companies, with only one other top 5 companies receiving a similar top rating for their cost effectiveness.

G.J. Bradding Heating & Cooling Systems Review Cost Effectiveness Graph

The outstanding cost effectiveness results received by G.J. Bradding Heating & Cooling Systems reflects one of the main reasons that this company is part of the top air conditioning installation companies in Ballarat area.

In the image below, is a image from the G.J. Bradding Heating & Cooling Systems website showing a current promotion that they are offering their customers. This promotion is for Fujitsu air conditioning products and is a cash back offer for customers.

G.J. Bradding Heating & Cooling Systems Review Offers
( Source: https://www.gjbradding.com.au/promotions)

Quotation system

At G.J. Bradding Heating & Cooling Systems, a customer can receive a quote either over the phone, by email or by using one of their online forms. The team are friendly and helpful in this area and were found to not only quote reasonable pricing even on an initial inquiry. Again it is important to note, that quotes are subject to change based on a free onsite assessment and this is standard practise for most Ballarat-based air installation companies.

The G.J. Bradding Heating & Cooling Systems review team found the phone to be the fastest way to receive a basic quote, however our review team found this company had slower than average email response speeds. The G.J. Bradding Heating & Cooling Systems team recommend when making enquiries, so that they can give customers a more accurate solution and quote if they have all their measurements and building information on hand.

G.J. Bradding Heating & Cooling Systems offers two online forms on their webpage. The first as seen in the image below, is a quick and easy contact form, which allows the company to contact the customer back either by email or phone.

G.J. Bradding Heating & Cooling Systems Review Online Form
( Source: https://www.gjbradding.com.au/)

The second online form can be seen in the image below from the G.J. Bradding Heating & Cooling Systems website. This form is very similar to the first online form, however advertises to the potential customer that this is the way to speak to an expert.

G.J. Bradding Heating & Cooling Systems Review Online Form 2
( Source: https://www.gjbradding.com.au/)

As with most air conditioning installation companies, it is recommended to follow up any email correspondence or request for a quote with a phone call. The phone call ensures that the email request was received and may possibly help the customer receive a response more quickly.

Financing

G.J. Bradding Heating & Cooling Systems does not have a formal in house payment plan option for their customers. However they do offer promotions from time to time which allow customers to apply for interest free finance to pay for their air conditioning product.

The image below from the G.J. Bradding Heating & Cooling Systems website, shows a current promotion where customers can apply for 6 months interest free finance with Fujitsu Cool Finace. This is only for Fujitsu split system products and only for a certain period of time. It is best to check the terms and conditions or to speak with a friendly G.J. Bradding Heating & Cooling Systems team member regarding the requirements of the finance promotion.

G.J. Bradding Heating & Cooling Systems Review Financing
( Source: https://www.gjbradding.com.au/promotions)

Customer Service

Our G.J. Bradding Heating & Cooling Systems review rated this Ballarat-based air conditioning installation company highly on their level of customer service. They were professional and are able and willing to provide genuine and informative responses to questions, even on an initial phone enquiry. Customers are able to speak with an expert who can answer technical questions throughout the customer experience; with their email response times to customer inquiries and quotes, found to be one of the slower response speeds for air conditioning installation companies in the Ballarat area.

The G.J. Bradding Heating & Cooling Systems review team found the quickest way to obtain a quote was by phone with this company. Answers given by team members both over the phone and via email show that they have a very knowledgeable and comprehensive understanding of the air conditioning industry.

Our G.J. Bradding Heating & Cooling Systems review team assessed the customer service performances of the Ballarat-based air conditioning installation companies, focussing on the customer service provided by email and phone. The results from the assessments of the top 5 Ballarat- based air conditioning companies are displayed in the graph below.

Our G.J. Bradding Heating & Cooling Systems review rated this Ballarat-based company with high scores in both modes of contact; scoring Celsius Heating & Cooling, 8 out of 10 for their customer service by phone, and 7.5 out of 10 for their response to customer email inquiries.

G.J. Bradding Heating & Cooling Systems Review Customer Service Graph

All of the top 5 air conditioning installation companies in Ballarat all performed well in both customer service categories. G.J. Bradding Heating & Cooling Systems was rated similar to 3 of the other top 5 Ballarat-based in their customer service by phone ratings and slightly lower than all of the other top 5 companies in the category of email customer service.

In the G.J. Bradding Heating & Cooling Systems review, phone calls were generally answered by knowledgeable and experienced staff members willing to help customers with their inquiries. The G.J. Bradding Heating & Cooling Systems team members were found be very helpful and able to answer technical questions. The G.J. Bradding Heating & Cooling Systems team appeared committed to maintaining the highest standards of customer satisfaction and service. G.J. Bradding Heating & Cooling Systems try always to put their customers first and aim to deliver first-class service every time.

The graph below compares our top 5 Ballarat-based air conditioning installation companies on their email response times. Firstly, how long it generally takes to respond to a customer’s initial email request, and secondly, how long it normally takes to email back a prepared quote. Our G.J. Bradding Heating & Cooling Systems found that the Ballarat-based company was the slowest companies in both response categories, with their initial response time to an email request and response rate in providing customers with a quote on average being more than 5 days.

G.J. Bradding Heating & Cooling Systems Review Response Times Graph

As seen in the graph G.J. Bradding Heating & Cooling Systems’s email response times in both categories were slower than all of the other top 5 air conditioning installation companies in the Ballarat area.

Our G.J. Bradding Heating & Cooling Systems review gave the Ballarat-based company a great score of 3.8 out of 5 for its overall customer service performance, a result in comparison which is comparable to some of the other top 5 Ballarat-based air conditioning companies, reflecting a competitive and solid customer service standard.

G.J. Bradding Heating & Cooling Systems services the city of Ballarat and can provide services to customers to surrounding areas outside of Ballarat. The company offers the services generally during business hours and not over the weekend.

Online reviews for G.J. Bradding Heating & Cooling Systems show customers with G.J. Bradding Heating & Cooling Systems rate their experience and customer service satisfaction highly, with reviews on TrueLocal , Google and Facebook. The average satisfaction rating across these sites is an impressive 4 out of 5 stars, which is a great and competitive score in comparison to our other top 5 Ballarat-based air conditioning installation companies.

The customer testimonials presented below is from the company’s webpage, with both customers commenting on their positive experience with the company. The customers make mention of the company’s amazing level of customer service and workmanship, as well as competitive pricing and professionalism.

G.J. Bradding Heating & Cooling Systems Review Customer Testimonials 1
( Source: https://www.gjbradding.com.au/about)

Product range

Our G.J. Bradding Heating & Cooling Systems review found that the company supply and install high quality and energy efficient systems from leading brands, such as Fujitsu, Rinnai, ActronAir, Brivis and Daikin into residential or commercial spaces. G.J. Bradding Heating & Cooling Systems stands behind the brands they install and can be seen in the image below from their website.
The G.J. Bradding Heating & Cooling Systems team prides themselves on only recommending the most economical and reliable brands of air conditioners, however they are able to offer the maintenance and repair of all brands.

G.J. Bradding Heating & Cooling Systems Review Brands
( Source: https://www.gjbradding.com.au/)

Technical expertise and experience

G.J. Bradding Heating & Cooling Systems is an Australian family-owned-and-operated business, which is well established, with over 30 years of operational experience. Their technical expertise is evident in their knowledgeable staff, who are able to answer customer questions confidently and in detail. The company prides itself on offering expert advice, with excellent products and quality installation, at competitive prices.

G.J. Bradding Heating & Cooling Systems prides themselves on having a highly qualified and experience team, meeting all the legislative requirements. Their team consist of expert gas fitters, refrigeration mechanics, electricians, and plumbers who can supply and install quality heating and cooling units into homes, offices, or commercial developments. All G.J. Bradding Heating & Cooling Systems technicians are highly trained and certified in the industry, ensuring the highest level of professionalism.

The image below shows all of the company’s accolades such as the Victorian and National Brivis Dealer of the Year as well as the Carrier Dealer of the Year and the Fujitsu Vic/Tas dealer of the year for 2013 and 2014. These accolades reflect the company’s recognition in the industry as being a professional air conditioning dealer.

G.J. Bradding Heating & Cooling Systems Accolades
( Source: https://www.gjbradding.com.au/about)

Our G.J. Bradding Heating & Cooling Systems review found that the company has fully qualified installers for all of its heating and cooling services, including air conditioning installation. The company not only offers the supply and installation of air conditioners, but also the repair and maintenance of the heating and cooling solutions they offer. This complete range of air conditioning services is not offered by all of the Ballarat based air conditioning installation companies.

G.J. Bradding Heating & Cooling Systems offers a 5 year installation warranty and a 5 year manufacturer’s warranty. When customers purchase an air conditioner from they have the satisfaction of knowing that they purchased a quality product and have a protection guarantee the installation workmanship. The company like most Ballarat-based air conditioning companies possesses the air conditioning industry certification of an ARC tick.

The number of years that the installation warranties covers for our top 5 Ballarat-based air conditioning companies are presented below. G.J. Bradding Heating & Cooling Systems ‘s installation warranty coverage is comparable to 3 of the other top 5 Ballarat air conditioning installation company’s warranties in terms of years of coverage.

G.J. Bradding Heating & Cooling Systems Warranty Graph

In summary, our G.J. Bradding Heating & Cooling Systems review found G.J. Bradding Heating & Cooling Systems to be one of the top 5 air conditioning installation company in the Ballarat area. It is a well-established, reputable and experienced air conditioning installation company, with a great level of customer service standards and affordable pricing. They offer great features for potential customers, like amazing specials and promotions and a complete air conditioning service. Our G.J. Bradding Heating & Cooling Systems review team found that they provide customers with competitive and standard affordable prices, which was found to be comparative or lower than other air conditioning installation companies in the Ballarat area. The company however was found to have slow email response times and no services on the weekend.

The G.J. Bradding Heating & Cooling Systems company also has received some consistently high and impressive customer testimonials both on multiple online platforms, which shows G.J. Bradding Heating & Cooling Systems is rated and recommended highly by its customers. Our review team rated G.J. Bradding Heating & Cooling Systems as being one of the top Ballarat-based air conditioning installation companies due to its amazing features and qualities as well their outstanding ratings from our Compare Air Conditioning review. The review also that this company to be one of the top 5 air conditioning installation companies for customers in Ballarat, who require installation of ducted and split system air conditioning split systems.

Compare Air Con comparison table for G.J. Bradding Heating & Cooling Systems

For more information, including about other top Ballarat installers, check out our air conditioning installation Ballarat page.

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