Bramik Air Review

Price

Our Bramik Air Review team found that the air conditioning installation Canberra-based company, offers competitive and cost-effective prices to their customers, with prices generally in the lowest range as compared to their other top 5 competitors in the region.

Bramik Air are open and willing to provide price matching on like for like quotes, advising that it usually works out cheaper for customers to purchase their own unit and arrange the installation separately. They are also open to providing volume discounts where multiple systems or units are purchased at once, making the cost per unit a little cheaper for the customer.

The graph below is taken from our Canberra comparison table comparing the cost effectiveness across our Compare Air Conditioning top 5 recommended air conditioning installation Canberra-based companies. The graph shows that the company has been rated by our Bramik Air Review team with a 5 out of 5 for overall cost effectiveness. Bramik Air has been found by our review team to be amongst the most cost-effective air conditioning installation Canberra-based company in the Canberra region.

Quotation system

As noted in our Bramik Air Review, the Canberra-based air conditioning installation company, provides free on-site quotes, charging no extra cost upfront. They also provide fully digital and detailed quotes upon review of a floor plan, subject to change upon site inspection, specifying the costs by room or area so that the customer has a full understanding of the requirements and cost of the recommended systems as well as the subsequent installation. Our Bramik Air Review team found their quotes to be simple and easy to understand, providing the customer with a variety of options for their recommended brands.

The above image, taken from the Bramik Air website, shows their online quote request form for an installation, making it quick and easy for customers to communicate this enquiry to the company.

Financing

It was found by our Bramik Air Review team that the Canberra-based air conditioning installation company does not provide financing options to its customers, preferring to stand by their cheap and cost-effective prices. Customers can enquire about any possible payment options when discussing their quote with the staff at Bramik Air.

Customer Service

Our Bramik Air Review team found the staff at Bramik Air to be generally helpful and knowledgeable when dealing with customers enquiries. Customers are able to speak with a technician on their initial point of contact, who can answer all of their questions, and check for clarification of the customer’s specific system and installation needs.

The Canberra-based air conditioning installation company, Bramik Air, was rated in our Bramik Air Review with a 7 out of 10 for general customer satisfaction experienced over the phone. Our team did note during their interactions with the company that the staff can sometimes be a bit abrupt with customers, sounding as if they are in a hurry or distracted and a bit pre-occupied and unable to give their full attention to answering customers queries in full.

Bramik Air was also rated by our Bramik Air Review team with a 9 out of 10 for overall customer satisfaction experience via email. Our team found the staff to be polite and helpful and quick to respond to online correspondence, providing useful and concise information to help with the purchasing decision.

According to a review of their website, Bramik Air provide customers with a number of distinct on-line enquiry forms including the booking of a free quote for installation, a general inquiry form on their product page, an online form to book a breakdown technician and another form again to specifically book a service, making it easy for customers to contact them for their various specific needs.
The graph below from our Compare Air Conditioning Canberra comparison page depicts the rating of customer satisfaction by phone and email. It shows Bramik Air in top place for customer satisfaction via email with a 9 out of 10 rating, and equal second place for overall customer satisfaction over the phone, with a 7 out of 10 rating.

Our Bramik Air Review team also noted and rated the response times of the air conditioning installation Canberra-based company, noting the time taken to respond to initial customer enquiries and as well to requests for a quotation. Bramik Air was found to have generally the shortest response time to online requests for a quotation, when compared to our top 5 recommended air conditioning installation Canberra-based companies.

The graph below taken from our Compare Air Conditioning Canberra comparison page represents these rankings for Bramik Air, in comparison to our top 5 air conditioning installation companies in the Canberra region. In our Bramik Air Review the Canberra based company was rated with a 2 for initial response time to an email request, meaning they take between 6 – 24 hours to acknowledge receipt of an email request for a quote, placing them in equal second place for this factor. They were also rated with a 2 for their response time to a quotation request, also taking between 6-24 hours to respond to provide a quote following said request, placing them in first place for this particular component.

The, air conditioning installation Canberra-based company, Bramik Air, service and install air conditioning systems in the wider Canberra region, not including rural areas. They operate both during the weekday period and are the only one of our Canberra-based companies in this region to remain open to the public on weekends.

Our Bramik Air Review team could find no satisfaction ratings available for Canberra based company.

Through our Compare Air Conditioning review, Bramik Air was rated with a 4 out of 5 for overall customer satisfaction and with a fast response rate to customers’ requests, placing them favourably for both of these categories, as compared to our top 5 recommended air conditioning installation companies in the Canberra region.

Product range

Bramik Air was found by our Bramik Air Review team to recommend Fujitsu air conditioning products as their top recommended brand, advising that they are their best-selling brand. The Canberra-based air conditioning installation company also recommend Daiken, Mitsu and Panasonic systems as well.

The picture below is taken from the Bramik Air website, showing the brands which are installed by this AC company.

Technical expertise and experience

Bramik Air install and repair air conditioning systems in the greater Canberra region in both commercial and residential properties, including providing air conditioning solutions for apartments. Their products include split, reverse, inverter and multi-systems, as well as ducted heating and cooling systems. The Canberra-based air conditioning installation company is also able to install evaporative cooling, but does not install hydronic boiler or steam boiler systems.

Bramik Air also has the ARC tick of approval which is standard for the air conditioning installation industry, meaning that they have a license to handle refrigerants.

Our review team also noted that Bramik Air do installation work for both Harvey Norman and Domain. They are confident in their technical experience and expertise as being one of the best in the Canberra region. They are happy to install units that customers purchase at retailers like Harvey Norman and Domain, but suggest that customers ask from the Bramik team to supply the unit, as the discounts they receive from the manufacturers allows them to offer even cheaper prices.

Bramik Air’s products come with both a 5-year manufacturer warranty and a 5-year installation warranty, distinguishing them from our Compare Air Conditioning top 5 air conditioning installation companies that generally offer a 12-month installation warranty period.

Our Bramik Air Review team noted that Bramik Air are able to pass on manufacturer cash back promotions to their customers in the colder months, helpfully advising customers how to organise these cash backs for themselves.

The above image is taken from the Bramik Air website depicting an inverter air conditioning system and advising customers to enquire about their full range of said systems.

In summary, Bramik Air offer the most cost-effective prices to their customers and demonstrate generally quite fast response times to customer enquiries.

The chart below taken from our Compare Air Conditioning Canberra page, shows Bramik Air as rated by our Bramik Air Review team with a 4 out of 5 stars, ranking them just outside our top 5 recommended air conditioning installation companies in the Canberra region.