Price
Fully Airconditioned were found by our Fully Airconditioned Review team to offer very competitive and cost-effective prices for their products generally in the cheapest range, as compared to the other top 5 recommended air conditioning installation companies in Canberra.
Fully Airconditioned will review price matching where quotes are like for like, and they can also offer volume discounts where multiple systems are purchased at the one time, dropping the price of each unit by up to $50. They do recommend that customers purchase multiple units as this does work out to be the cheaper option.
Our Fully Airconditioned Review team also noted that they require a 25% deposit upfront from customers who choose to also proceed with the company for the installation of the air conditioning systems.
The above graph is taken from our Compare Air Conditioning Canberra table depicts the cost effectiveness of the products offered by Fully Airconditioned. It shows Fully Airconditioned rated with a 5 out of 5 for overall cost-effectiveness, placing them in equal first place for this category, as compared to the other top 5 recommended air conditioning installation companies in Canberra.
Quotation system
Fully Airconditioned provide free on-site quotes to their customers with no upfront fee charged to the customer for this service, as is industry standard. They also provide fully digital, highly detailed quotes to their customers where a floor plan is provided, and will also give basic quotes over the phone, with both subject to change upon site inspection.
As our Fully Airconditioned Review noted, the air conditioning installation Canberra company’s quotes provide the customer with much detailed information, including the different brand options available that most suit their specific requirements, each listed with their corresponding prices. Their quotes also include inclusions that are not generally typical across the industry, such as colorbond top-hat pipe covers and electrical and wall brackets required for exterior wall mounts. The quotes provided by the Canberra-based air conditioning installation company go above and beyond the usual quotes provided by other companies in the industry, providing customers with all the information they need to understand the various facets and requirements of the installation and purchase of air conditioning systems, that go a long way to helping them with their buying decision.
( Source: http://www.fullyairconditioned.com.au/ )
The above image is taken from the Fully Airconditioned website depicting their online quotation request for customers to be able to quickly and easily request a quote. This is one of two methods provided by the company on their website, as they also provide their phone number, information email address and address for customers to be able to contact them through these avenues should they wish.
Financing
In our Fully Airconditioned Review it was noted that the Canberra-based air conditioning installation company offer finance options to their customers through Lombard Finance. They advise that although this can work out to be a bit more expensive for customers, it also enables them to pay off the installation and product purchase over time, giving their customers another option to help them make the payments.
Customer Service
Our Fully Airconditioned Review team found the staff at Fully Airconditioned to be helpful, friendly and knowledgeable. The Canberra-based air conditioning installation company demonstrates generally high standards of customer service standards and that they are generally proficient with their customer correspondence both by phone and email, quickly responding to questions about their quote information to ensure all information is clarified and understood.
On their initial call, customers speak with Rachel, the receptionist who is polite and helpful and who can help with technical enquiries and quotation requests. Our Fully Airconditioned Review team found the receptionists at the air conditioning installation Canberra company to be knowledgeable and proficient at addressing follow up enquiries regarding quotes they have provided to their customers. Our team rated them with an 8 out of 10 for customer satisfaction experienced over the phone.
The above graph taken from our Compare Air Conditioning Canberra page represents these rankings for Fully Airconditioned, as compared to others in our top 5 recommended Canberra-based air conditioning installation companies. Fully Airconditioned are shown to be ranked in first place compared to their competitors with their rating of 8 out of 10 for customer satisfaction over the phone and ranked in third place for satisfaction experienced by customers via email.
Fully Airconditioned were also rated by our Fully Airconditioned Review team for their response times for responding to customer enquiries.
The graph below, from our Compare Air Conditioning Canberra page represents the findings for these ratings. Fully Airconditioned generally take between 2 – 4 days to acknowledge receipt of an email request for a quote, and can take more than 4 days to provide customers with a quote following their online request for one.
Fully Airconditioned service Canberra and its surrounding areas, not including rural areas. They operate during week days between the hours of 9am to 5pm from both a warehouse and a showroom where customers can view the various air conditioning systems offered to customers.
As our Fully Airconditioned Review team found, Fully Airconditioned were rated across Google and True Local recommendation sites with generally high scores between 4.5 to 4.8 out of 5 across a number of positive reviews.
Our Complete Air Conditioning overall customer service rating rates the Canberra-based air conditioning installation company with a generally medium response time to customers and with a 3.8 out of 5 for the overall customer satisfaction experienced by customers, placing them in equal second ranking for this customer service category.
Product range
The air conditioning installation Canberra-based company, Fully Airconditioned, recommend Daikin systems as their top recommended product, claiming they are quiet and more efficient systems than the other brands. Through our Fully Airconditioned Review it was noted that they are also authorised Daikin repairers. They also support other brands such as Fujitsu in the medium range, and LG in their lower range of air conditioning products.
The below image is taken from the Fully Airconditioned website depicting some of the brands that they offer to customers.
( Source: http://www.fullyairconditioned.com.au/ )
Technical expertise and experience
Fully Airconditioned repair and install air conditioning systems providing solutions to both commercial and residential properties, including apartments. Their systems on offer to customers include split, reverse, inverter and multi-systems and ducted heating and cooling systems, however they advise that they do not install ducted heating, hydronic or steam boilers or evaporative cooling systems. They also have the ARC tick of approval giving them a license to handle refrigerants.
In our Fully Airconditioned Review it was noted that the Canberra-based air conditioning installation company have a blanket policy that they do not repair Fujitsu units, although they do repair many other brands.
Their products come with a 5-year manufacturer warranty and 1-year installation warranty, placing them on par for this element with many other top air conditioning installation companies in Canberra.
Fully Airconditioned provide their customers with the information required to obtain current deals or cashbacks from manufacturers, particularly from Fujitsu and LG.
The below image is taken from the Fully Airconditioned website and shows their shop front.
( Source: http://www.fullyairconditioned.com.au/ )
In summary, Fully Airconditioned, operating since 2005 with 13 years of industry experience, demonstrates high levels of customer service standards, offers a range of air conditioning systems to their customers at generally very cost-effective prices and provides extremely detailed quotes.
Our Compare Air Conditioning rating depicted below in our Canberra comparison table, is a 4 out of 5 stars, ranking them in equal second place when compared to our top 5 recommended air conditioning installation companies in the Canberra region.
