Advanced Air Review

Advanced Air are an air conditioning installation Darwin company that install and repair air conditioning installation systems in the Darwin region. Established in 2001, Advanced Air has 17 years of industry experience and expertise behind them.

The Darwin-based air conditioning installation company has been rated by our Advanced Air Review team as the leading air conditioning installation company in Darwin, based on their extensive industry experience, high standards of customer service and customer satisfaction, rapid response times to customer enquiries, competitive prices and a good quality range of products.

The Darwin-based air conditioning installation company has been rated by our Advanced Air Review team as the leading air conditioning installation company in Darwin.

Price

Advanced Air were found by our Advanced Air Review team to have competitive prices that generally fall in the medium range as compared to others in our recommended top 5 air conditioning installation companies in Darwin. They stand out from their competitors with their detailed quotes, providing a specific listing of all the costs involved, including the installation, the price of other electrical items required and all potentially unforeseen costs, ensuring the customer has all the information they require about the overall costs involved.

Advanced Air, as found through our Advanced Air Review, do not generally do price matching, as they usually proceed with the best and lowest price they can offer, however they advise they may sometimes be able to reduce the price and do a better deal for customers. They can also offer volume discounts to customers where multiple units are purchased at once.

The graph below, taken from our Compare Air Conditioning Darwin comparison page, depicts the overall cost effectiveness for Advanced Air, showing them rated with a 4 out of 5 by our Advanced Air Review team, ranking the Darwin-based air conditioning installation company in equal second place as compared to its competitors in our top 5 recommended companies in this region.

Advanced Air Review price effectiveness graph

Quotation system

Advanced Air provide their customers with free on-site quotes, with no extra fee charged upfront to the customer. The provide fully digital and detailed quotes where a floor plan is provided, that is subject to change upon site inspection, as is industry standard. They may be able to provide an estimated quote over the phone, but they prefer to produce digital quotes based on floor plans and site inspections.

As our Advanced Air Review team noted, they were impressed with the fast response rate of the Darwin-based air conditioning installation company in responding to enquiries with a detailed quotation. Their quotations were found to be extremely detailed, very clear and easy to understand, and simple and specific in listing all the costs of the installation and various elements and items. They ensure the customer understands exactly how the quotation is worked out so that there are no surprising extra charges or hidden costs when the installation work is completed.

The image below is taken from the Advanced Air website, depicting their online quote form that customers can use to easily and quickly request a quotation from the air conditioning installation Darwin based company.

Advanced Air Review online quotation form
( Source: http://www.aircondarwin.com.au/ )

Financing

As was noted through our Advanced Air Review, the Darwin-based air conditioning installation company, Advanced Air, does not provide financing options to its customers. They currently require customers to pay within 7 days with no deposit paid up front.

Our Advanced Air Review team also importantly noted that Advanced Air are currently looking into financing options to provide to their customers.

Customer Service

Advanced Air were found through our Advanced Air Review to have very high standards of customer service, standing out above their competitors with their rapid response times in providing quotes and answering enquiries, their staff’s knowledge and ability in responding to difficult questions and their willingness to help customers to find the right system and prices to suit their specific requirements.

The staff at the Advanced Air, were found to be polite and eager and willing to help customers in dealing with their enquiries and questions. Customers are answered by the friendly and helpful receptionist at the Darwin-based air conditioning installation company and are immediately transferred to a technician who can answer all their questions about their air conditioning products and installation services. Our Advanced Air Review team rated them with an 8 out of 10 for customer satisfaction experienced over the phone.

Advanced Air were also found by our Advanced Air Review team to be particularly good with correspondence via email, finding that they send follow up emails to enquire if the customer has received the quote, and sending further follow up emails enquiring if the customer wants to proceed with the installation project. They were also found to have very fast response times, sending out quotations generally within a 6-hour time period. The air conditioning installation Darwin company were rated with a high score of 9 out of 10 for customer satisfaction experienced via email.

The graph below depicts these ratings for Advanced Air, as compared to the other companies in our top 5 recommended air conditioning installation Darwin based companies. As noted above, Advanced Air’s rating of 8 out of 10 for customer satisfaction experienced over the phone places them in equal first place, and their rating of 9 out of 10 for customer satisfaction experienced via email ranks them in first position as well for this category.

Advanced Air Review customer service rating

Our top 5 recommended Darwin based companies were also rated by our Advanced Air Review team for their response times to customers’ initial requests and their time taken to respond with an actual quote. Advanced NT were found to have very fast response rates in both cases.

The graph below sets out the response rates of our top 5 companies to an online request for a quote. This company generally takes less than 6 hours to acknowledge an online request for a quote, and generally provides their customers with a quote within the same time period, providing customers with the information they require in very rapid time.

Air conditioning installation Darwin response time graph

Advanced Air install and repair air conditioning systems in Darwin and its surrounding areas. They do service rural areas, and do not normally charge the customer for their travel time to these rural locations.

Advanced Air are open on weekdays between 7.30am to 4.30pm and are closed for business on weekends. They advise that they schedule installations at 8am and midday, endeavouring to carry out two installations per day, with an installation usually taking about 3 hours to complete.

Our Advanced Air Review team also found the company to receive high reviews of 4.5 out of 5 on average across many reviews on business review websites, showing their customers’ satisfaction with their products and workmanship.

The image below, taken from the Advanced NT website, depicts a favourable customer testimonial, one of many found on their site.

Our Advanced Air Review customer testimonials
( Source: http://www.aircondarwin.com.au/ )

The table below is taken from our Compare Air Conditioning Darwin comparison page, showing Advanced NT rated with a fast response time and with 4.2 out of 5 stars for overall customer satisfaction, placing them in first position for this category, as compared to their competitors in our top 5 recommended Darwin air conditioning installation companies.

Advanced Air Review overall customer service ratings

Product range

The Darwin-based air conditioning installation company, Advanced NT strongly endorses Panasonic as their top recommended brand as they find them to be a very reliable air conditioning system that does not usually require much maintenance after the installation. Advanced Air are warranty agents for Panasonic and their technicians have extensive experience in installing Panasonic systems.

As found through our Advanced Air Review, their technicians are also able to install other systems as well, where they are requested by customers.

The below image is taken from the Advanced NT website, depicting Panasonic as a brand in which the company specialises.

Advanced Air Review brands installed
( Source: http://www.aircondarwin.com.au/ )

Technical expertise and experience

Advanced Air, established in 2001, provide a high level of industry knowledge and expertise to their customers. The install and repair air conditioning installation systems in the Darwin region, including providing solutions to both commercial and residential properties, as well as apartments.

Their products include split, reverse, inverter and multi-systems, evaporative systems and ducted heating and cooling systems, advising about the latter that they are not recommended due to the humid climate and also noting that they mainly install cooling systems in Darwin.

The air conditioning installation Darwin company also has the ARC tick of approval, giving them a license to handle refrigerants.

Advanced Air’s products come with a 5-year system warranty and a 5 year warranty on installation and workmanship, as found through our Advanced Air Review, the shortest installation warranty of our top 5 recommended companies. Their Panasonic products come with a 5-year installation warranty.

The air conditioning installation Darwin based company does not offer deals and cash backs, advising that they purchase units at cost directly from Panasonic and do not add much to these prices, providing customers with low prices all year round.

The image below is taken from the Advance Air website, depicting the smart energy grant that is available to customers in the Northern Territory, where customers can upgrade their old air conditioning system to a new one and potentially receive up to $1000 off the price of the installation.

Additional image from our air conditioning installation Darwin review
( Source: http://www.aircondarwin.com.au/ )

In summary, Advanced NT have been rated by our Compare Air Conditioning Advanced Air Review team as our leading recommended company of our top 5 Darwin air conditioning installation companies based on their technical expertise, their high level of customer service and fast and helpful responses to customers, their competitive prices and high quality range of products.

Our Compare Air Conditioning table below, taken from our Darwin comparison page, shows Advanced NT rated with 4.5 out of 5 stars for overall customer satisfaction, placing them in first position in comparison to the other companies in our top 5 recommended air conditioning installation companies in the Darwin area.

Advanced Air Review star rating