Acclaim Air Conditioning Review

Offering both commercial and residential installation services, the Gold Coast Based air conditioning installation company, Acclaim Air Conditioning have a wealth of industry knowledge. The business has been operating for over 17 years and works within the greater South East area of the Gold Coast.

The air conditioning installation Gold Coast based company offer an abundance of industry knowledge and technical expertise. Acclaim Air Conditioning’s excellent workmanship and customer service have led our review team to place them among our top 5 rated Gold Coast Companies for installation.

Our Acclaim Air Conditioning review found the Gold Coast company offered great service and high-quality installations, placing them among our top 5 rated companies in the region.

Price

In terms of price points, our Acclaim Air Conditioning Review team found the Gold Coast air conditioning installation company’s proposed prices for installation and repairs were fairly competitive. We found that the team at Acclaim offer value for money on their work when compared with our other top 5 Gold Coast air conditioning companies.

Our Acclaim Air Conditioning Review discovered the company don’t normally offer price matching, however they may consider it if there is a small price difference, often within or below a $500 bracket. Furthermore, Acclaim do not offer any specific deals on their work, though they recommend customers to seek them out through the manufacturer.

Additionally, our review team found that, yes, Acclaim can offer certain volume discounts, however the sales person needs to authorise this depending on the job. Also, Acclaim can give extra incentives such as saving on installation costs if multiple jobs are completed in one day.

Our top 5 Gold Coast based installation companies are ranked in the below graph for their cost effectiveness. The graph indicates Acclaim Air Conditioning’s cost effectiveness as a 4 out of 5, placing them at an equal second place when compared with the other top 5 Gold Coast based air conditioning installation companies.

Acclaim Air Conditioning review focusing on cost effectiveness

Quotation system

When compared with fellow air conditioning installation Gold Coast companies, our review team found Acclaim offered clear and straight forward quotes. The system the Gold Coast based company follow includes offering free on site and fully digital quotes. The company do not offer quotes over the phone and their quote form is available via their website.

Upon initial request, the Gold Coast Based air conditioning installation company, Acclaim Air Conditioning offer basic quotes with two installation options. They give options for separate units or multi head systems. The overall quotes supplied are fairly simplistic but include all relevant information, however customers may need to make further enquiries about brand specifications within the quote.

The image below shows the Gold Coast Based air conditioning installation company Acclaim’s quotation form. The form is easy to complete and allows for basic comments about the process.

Acclaim Air Conditioning review in reference to online forms
( Source: http://www.acclaimair.com.au )

Financing

Through our Acclaim Air Conditioning Review we found that the Gold Coast Based air conditioning installation company, provide financing options to its customers for their installations. The company offer financing options through Certergy Ezy Pay Financing. Acclaim customers can clarify and ask further questions about the company’s financing options when enquiring about service calls or quotes.

The image below highlights the interest free term of Acclaims financing option, Certergy Ezy Pay.

Our team's Acclaim Air Conditioning review financing options
( Source: http://www.acclaimair.com.au )

Customer Service

Our Acclaim Air Conditioning Review team were able to immediately speak to someone over the phone at the Gold Coast Based air conditioning installation company’s office. We noticed that Acclaim’s staff were friendly and well informed. Their team answered all questions clearly and were able to offer range of advice. Our Acclaim Air Conditioning Review team found that in general, the companies employees were very friendly and eager to help over the phone.

Acclaim, the air conditioning installation Gold Coast company, provide a direct email address on their website, along with a quote form. When communicating about quotes and installations, Acclaim set you up directly with their technicians who are able to help with the process of picking out an air-conditioning system. Their experienced technicians are able to supply you with valuable information and offer recommendations. Furthermore, the team at Acclaim provide detailed explanations about relevant air conditioning installation considerations such as the impact of the Gold Coast climate with humidity and condensation.

The staff at Acclaim Air Conditioning are generally swift in their responses to initial online and phone enquiries. The graph below rated Acclaim in terms of customer service with a 7 out of 10 for email responses and a 7.5 out of 10 for phone. These ratings offer a medium response rate when compared to our other top 5 Gold Coast installation companies.

Air conditioning installation Gold Coast customer service graph

Our Acclaim Air Conditioning Review rated the response time taken to respond to both initial email requests and to quote enquiries for our top 5 Gold Coast based companies. The graph below indicates that Acclaim Air Conditioning typically respond within 2-4 days, acknowledging receipt of an email request and generally provide a quote within the same time frame. Our team found this was a medium response result when compared to our other Gold Coast based installation companies.

Acclaim Air Conditioning review from our air conditioning installation Gold Coast response times

 

( Source: http://www.acclaimair.com.au )

The image below taken from our Gold Coast comparison page, offers a general ranking for both response time and customer service in our top 5 rated installation companies. Acclaim Air Conditioning rated a 3.8 out of 5 for customer service and has a medium general response time when compared to our other top 5 Gold Coast based companies in the air conditioning installation industry.

Our Acclaim Air Conditioning review table customer service results

Product range

Our Acclaim Air Conditioning Review noted that the Gold Coast Based air conditioning installation company Acclaim, has a preference for using Daikin in their installations as they are Daikin dealers. Our team also found however, that they offer a wide variety along with this, such as Temperzone, Fujitsu, McQuay, Gree, Action Air, Mitsubishi Electric, Samsung and LG.

The image below shows brands the Gold Coast Based air conditioning installation company Acclaim are able to install.

Acclaim Air Conditioning review brands
( Source: http://www.acclaimair.com.au )

Technical expertise and experience

As both a repair and Installation company, our Acclaim Air Conditioning Review found the business to have over 17 years of experience, having been established in 1996. The team at Acclaim offer high levels of technical expertise and offer a wealth of experience. Their technicians are able to offer informed recommendations and answer customers questions in a clear and understandable manner.

The Gold Coast based air conditioning installation company offer a 5-year manufacturer’s warranty and 12 months installation warranty. Furthermore, Acclaim have the ARC tick of approval, meaning they have a refrigerant handling licence. Our Acclaim Air Conditioning review team also found that they would travel rurally for work, however would charge for travel time and that this is probably only worth it for big jobs.

Acclaim Air Conditioning install split system, reverse system, inverter systems, multi systems, ducted cooling and evaporative cooling. Acclaim are the only company in our top 5 Gold Coast based installation companies to offer evaporative cooling as an option. Our Acclaim Air Conditioning Review found however that they company do not install ducted heating, hydronic boiler or steam boiler heating.

 

Acclaim Air Conditioning review additional image
( Source: http://www.acclaimair.com.au )

Overall our Acclaim Air Conditioning review found the Gold Coast based air conditioning installation company to offer good technical expertise and service. Our review team gave Acclaim Air Conditioning a 3 out of 5 stars, ranking them among our top 5 Gold Coast based air conditioning installation companies.

Acclaim Air Conditioning review air conditioning installation Gold Coast star rating