Price
The Hobart-based air conditioning installation company, Degree C, offers cost effective products generally in the medium range as compared to their competitors in the region. Notably, our Degree C Review team were impressed by the fact that Degree C will generally offer lower installation prices than the standard industry installation costs, bringing their overall cost-effectiveness down to a lower point than their competitors.
The air conditioning installation Hobart company also provides quote information with a variety of price ranges for their various products and services, giving the customer different options at different prices, to ensure a choice of the best solution for their needs and budget. Although our Degree C Review team also found that they do not generally include GST amounts in their prices, leaving the customer to calculate this for themselves.
Degree C can also offer volume discounts to customers where multiple systems are purchased at the one time.
The graph below, taken from our Hobart comparison tables, represents the cost effectiveness rankings of our top 5 recommended air conditioning installation Hobart-based companies. Degree C is rated with a 5 out of 5, ranking them in first place for their overall cost-effectiveness as compared to their competitors in our 5 top recommended companies in the region.
Quotation system
Degree C provide free on-site quotes with no upfront fee charged to the customer for this service. They also provide fully digital quotes where a floor plan is provided and can also provide quotes over the phone, both subject to change upon inspection of the property, as is standards throughout the industry. The Hobart-based air conditioning installation company’s quotes provide customers with a broad range of information for various products at different price ranges for the customer to consider, to ensure they can meet their budget and particular specifications. Again, it is noted that Degree C do not include GST amounts together with their prices.
It was found through our Degree C Review that the air conditioning installation Hobart company does not have an online quote request form on their website. A review of their website shows that they do provide their contact details, displaying them prominently on their website, providing their address, phone numbers for both their office contact and an after-hours mobile contact, asking customers to please call them for enquiries and quotation requests. The staff are flexible with their offerings, and are willing and eager to go to lengths to makes.
( Source: http://www.degreec.com.au/ )
Financing
Degree C, do not provide financing options to customers, as was found in our Degree C Review. The Hobart-based air conditioning installation company prefer customers to pay upfront for their air conditioning installation work and products. It may be worth discussing payment directly with the company to find out if they are open to any possible payment options.
Customer Service
Our Degree C Review team found the customer service offered by the Hobart-based air conditioning installation company to be of a high standard, standing out from their competitors. The staff are polite and friendly with customers, responding to phone enquiries immediately and they are adept at explaining the entire installation process in all its detail as well as providing information about their various products that suit different particular needs, ensuring that customers understand all the different elements involved. The sales staff were found to have very thorough and reliable knowledge of the entire installation process and are willing to be flexible and go to lengths to ensure a smooth service to their customers.
Customers speak with a receptionist as their first point of contact when they call Degree C, immediately being transferred to a sales staff member to discuss their enquiry. Our Degree C Review team found the sales staff to provide excellent customer service over the phone, able to answer all questions thoroughly. Their customer satisfaction experience over the phone were rated in our review with a 7.5 out of 10.
Our team found the service provided by Degree C via email to also be of a high standard, with information communicated in a pleasing and flexible manner in a concise layout for the customer to understand. Our Degree C Review team did note that they can sometimes take a few days to respond to online queries. They were rated for their customer satisfaction via email with a 7 out of 10.
The graph below sets out the rankings of our top 5 recommended local air installation companies in the Hobart region, showing Degree C ranked in first place with their rating of 7.5 out of 10 for customer satisfaction experienced over the phone, and in equal second place with their rating of 7 out of 10 for customer satisfaction experienced via email.
Degree C were also rated for the time taken to respond to both initial online customer requests and for their response time taken to provide a quotation.
The graph below sets out the response rates of our top 5 companies to an online request for a quote. This company generally takes 2 to 4 days to acknowledge an online request for a quote, and generally provides their customers with a quote within the same time period.
Degree C provides installation and repair services of air conditioning installation systems throughout Hobart, Ulvertsone, Launceston and to almost the whole Tasmania region. They do service rural areas, being one of 2 companies in our top 5 recommended air conditioning installation regional companies to do so.
Degree C are open for operation on weekdays between the hours of 7.30am to 5pm and are closed on weekends.
Our Degree C Review team found the Hobart-based air conditioning installation company to have consistently high reviews on business review sites.
As shown in our Hobart comparison table below, our Compare Air Conditioning review team rated the Hobart based company with a generally medium response time to customers and with a 3.6 out of 5 for overall customer satisfaction, placing them in first position in this category as compared to their competitors in our top 5 recommended air conditioning and installation companies for the region.
Product range
It was found through our Degree C Review that the Hobart-based air conditioning installation company provide a range of air conditioning installation solutions and products to their customers. Their top recommended brand is Daikin and although they prefer to install Daikin systems, they are also able and willing to install other products such as Mitsubishi Electric, Fujitsu, ActronAir, and Temperzone and will provide information across a few brands in their quotations.
( Source: http://www.degreec.com.au/ )
Technical expertise and experience
The air conditioning installation Hobart-based company, Degree C, was established in 1960, and is backed by an impressive 58 years of considerable experience and knowledge in the industry. They are by far the longest running air conditioning installation company in the Hobart region.
Degree C install and repair air conditioning systems providing solutions for both commercial and residential properties, including apartments. Our Degree C Review team were impressed by their range of products they are able to install including split, reverse, inverse and multi systems, ducted heating, ducted heating and cooling, hydronic boiler and steam boiler air conditioning solutions. Our review team did note that they do not install evaporative cooling, which is not as popular a solution due to the cooler climate in Tasmania. They also have the ARC tick of approval, providing them with a license to handle refrigerants, which is standard across the air conditioning installation industry.
As was found through our Degree C Review the Hobart company offers products with a 5-year installation warranty, giving customers assurance and peace of mind about the products they are purchasing and the workmanship of the systems installation.
The image below, taken from the Degree C website, shows a group of Degree C staff standing alongside their logo at shopfront operations.
( Source: http://www.degreec.com.au/ )
In summary, air conditioning installation Hobart-based company, Degree C, are impressively backed by almost 60 years of experience in the air conditioning installation industry, service much of the Tasmania region and provide an excellent service and range of products as well as delivering generally very high standards of customer service.
Our Compare Air Conditioning rating, as shown below in our Hobart comparison table, rates them with 4.5 out of 5 stars for overall customer satisfaction, ranking them in first place across our top 5 air conditioning installation companies in the Hobart area.
