Energy Solutions Review

Energy Solutions is an air conditioning installation company in Hobart that installs air conditioning systems in the Hobart region. The owners of the business have previously owned other air conditioning installation businesses, giving them decades of experience in the industry.

Energy Solutions have been rated by our Energy Solutions Review team in equal second place amongst our top recommended air conditioning installation Hobart companies.

“The Hobart-based air conditioning installation company provides thoroughly itemised quotes, exceptionally comprehensive in detail, ensuring customers understand what they are paying for in regards to the various facets of the installation.”

Price

As noted by our Energy Solutions Review team, this Hobart-based air conditioning installation company are not the cheapest in the industry, though they are very competitive on price. They do not specifically do price matching, but it was noted that they are open and willing to negotiate a potentially reduced price where a truly like for like competitor installation quote is provided. They do also provide volume discounts where multiple systems are purchased at once.

The graph below, taken from our Compare Air Conditioning Hobart comparison page, depicts the cost effectiveness rankings out top 5 recommended Hobart-based air conditioning installation companies. Energy Solutions has been rated by our Energy Solutions Review team with a 3 out of 5 for their overall cost effectiveness, placing them in last position for this category as compared to their competitors in our top 5 rated Hobart companies.

Energy Solutions review price effectiveness graph

Quotation system

Energy Solutions provides free on-site quotes to its customers, with no extra fee charged upfront for this service. The air conditioning installation Hobart company provides fully digital and detailed quotes, broken down and detailed for each room, where a floor plan is provided. They will also provide basic quotes over the phone, with both subject to change upon inspection of the property.

Our Energy Solutions review team found that this Hobart based air conditioning installation company provides thoroughly itemised quotes, exceptionally comprehensive in detail, ensuring customers understand what they are paying for in regards to the various facets of the installation.

The image below, taken from the Energy Solutions website, depicts their online enquiry form which customers can use to quickly and easily send them an enquiry or a message.

Energy Solutions review online form
( Source: http://esetas.com.au )

Financing

Our Energy Solutions Review team found that the air conditioning installation Hobart-based company does not provide financing solutions to its customers, preferring customers to pay upfront for the air conditioning system installation. It may be worth customers enquiring about this from the staff at Energy Solutions, to find out if they are open to other kinds of payment solutions.

Customer Service

On their first phone contact with the Hobart-based air conditioning installation company, customers generally speak with the receptionist at Energy Solutions. The receptionist was found to be helpful and knowledgeable and able to answer and respond well to questions. As our Energy Solutions Review team experienced, the receptionist advised us to send our floorplan via email to the technician, advising of the technician’s availability, and that they will follow up with potential technical questions to ensure the best quotation can be provided. Energy Solutions were rated through our Energy Solutions Review with a 7 out of 10 for customer satisfaction experienced over the phone.

When responding to email enquiries, the air conditioning installation Hobart-based company are polite and helpful in their communication, asking clarifying technical questions regarding specifications where necessary, providing useful and detailed information, and are eager to continue to assist with more questions. Our Energy Solutions Review team also noted that they respond relatively rapidly to online requests and enquiries and rated them with a high score of 9 out of 10 for customer satisfaction experienced via email.

Energy Solutions review customer service rankings and scores
( Source: http://esetas.com.au )

The graph below, taken from our Hobart comparison page, depicts these ratings for Energy Solutions as compared to our top 5 recommended Hobart-based air conditioning installation companies. Energy Solutions is shown to be ranked in first place with its rating of 9 out of 10 for customer satisfaction experience via email and in equal second place with its rating of 7 out of 10 for customer satisfaction experienced over the phone.

Energy Solutions review customer service email and phone ratings

Our Energy Solutions Review team also rated our top 5 recommended companies on their time taken to respond to an initial online request as well as their time taken to send a quotation.

The graph below sets out the response rates of our top 5 companies to an online request for a quote. This company generally takes between 6 to 24 hours to acknowledge an online request for a quote, and generally provides their customers with a quote within the same time period.

Energy Solutions review response times

Energy Solutions install air conditioning systems in the Hobart region, travelling to areas as far as Oatlands. They also service rural areas, being one of two of our top 5 recommended air conditioning installation companies to do this in the greater Hobart area.

They are open for business on weekdays between the hours of 9am to 4pm and are closed on weekends.

The Hobart based company were found by our Energy Solutions Review team to have received favourable reviews with high ratings across a few reviews on social network sites.

As our comparison table from our Compare Air Conditioning Hobart page shows below, the air conditioning installation Hobart company have been rated with a generally fast response time, and also with a 4 out of 5 for overall customer service satisfaction, ranking them in first place for this category as compared to our other top recommended companies in Hobart.

Energy Solutions review overall customer interaction scores

Product range

In our Energy Solutions Review it was noted that the Hobart-based air conditioning installation company’s top recommended brand is generally Fujitsu systems. They also advise that they generally go with Fujitsu for ducted systems and Fujitsu, Mitsubishi Electric or Daikin for split systems installations.

Technical expertise and experience

Energy Solutions’ directors have decades of technical expertise, experience and knowledge behind them, as a review of their website reveals.

The Hobart-based air conditioning installation company, Energy Solutions, installs air conditioning systems in residential properties only. As our Energy Solutions Review team noted, the Hobart company advised they do install air conditioning systems in apartments providing the property has the access required for the work and installation to be done, and that a site inspection together with permission from the body corporate is required to go ahead with the quote and subsequent installation.

As our Energy Solutions Review team also discovered, this company concentrate on installation of air conditioning systems, only sometimes doing minor repairs.

Their products include split, reverse, inverter and multi-systems and ducted heating and cooling systems. They also have the ARC tick of approval giving them a license to handle refrigerants, a standard across the air conditioning installation industry.

Also noted by our Energy Solutions review team, this company’s products come with a 5-year installation warranty when a service contract is purchased from them.

Our review also noted that they do include information on current promotional deals where appropriate in their quotation information for customers to be aware of.

The image below is taken from the Energy Solutions website depicting the shop front.

Air conditioning installation Hobart installation warranty in years
( Source: http://esetas.com.au )

In summary, Energy Solutions, are backed by years of experience and expertise in the air conditioning installation industry, with 6 years of operations in this current Hobart business and many more years of prior technical expertise and experience as owners of previous companies.

The company provides an exceptionally high level of customer service in their communication with customers including their general overall response times.

Our Compare Air Conditioning rating shown below in our Hobart comparison table, rates Energy Solutions with a 4 out of 5 for overall customer satisfaction, ranking them in equal second place as compared to our other top 5 recommended air conditioning installation companies in Hobart.

Energy Solutions review star rating