Parr’s Heat Pump Centre Review

Price

Parr’s Heat Pump Centre were found by our Parr’s Heat Pump Centre Review team to offer generally very cost-effective and competitive prices for their products, usually in the lower range as compared to their competitors in our top 5 recommended air conditioning installation Hobart based companies.

Our Parr’s Heat Pump Centre Review team also noted that while they do not offer price matching, they are open and willing to offering volume discounts, reviewed on a case by case basis, when customers buy multiple units in the one purchase, giving them greater value for their dollar per each unit.

The graph below, taken from our Compare Air Conditioning Hobart comparison page, shows Parr’s Heat Pump Centre is rated with a 4 out of 5 for overall cost effectiveness, placing them in equal 2nd place as compared to others in our top 5 recommended Hobart-based air conditioning installation companies.

Quotation system

As was found through our Parr’s Heat Pump Centre Review the air conditioning installation Hobart based company does not provide free onsite quotes for customers, as they do charge an initial fee to the customer for this service, which is then taken off the overall purchase price. They do provide fully detailed, digital quotations where a floorplan is provided, that is subject to change upon site inspection. Their quotes are comprehensive, itemised by room or area and are clear and easy to understand. They do also provide approximate quote estimates over the phone, which are also subject to change upon site inspection.

The image below is taken from the Parr’s Heat Pump Centre website, depicting their online quote request form which customers can use to easily and quickly request a quote online from the company.

Financing

The Hobart-based air conditioning installation company, Parr’s Heat Pump Centre, does offer finance options to its customers, as was noted by our Parr’s Heat Pump Centre Review team. Customers can ask the company’s staff further about this service when enquiring about a quotation for an air conditioning system installation.

This company stands out in comparison to its competitors in this category, being the only one of our top 5 recommended air conditioning installation Hobart based companies to offer financing options to their customers.

According to a review of their website, the Hobart based company also provides an online facility for customers to quickly and easily pay their invoice through their website.

Customer Service

Our Parr’s Heat Pump Centre Review team found the staff at the air conditioning installation Hobart company to be generally polite and helpful with customers both over the phone and via email. Customers usually speak with the managing director when they first call, which means they can immediately speak with a knowledgeable and experienced technician to ask questions of and who can clarify their specific needs and air conditioning installation requirements.

Through our Parr’s Heat Pump Centre Review the Hobart-based air conditioning installation company were rated with a 6.5 out of 10 for customer satisfaction experienced over the phone.

Our review team found the Parr’s Heat Pump Centre staff to be generally fast in responding to online queries, and good at asking for and clarifying information from customers via emails to ensure they are providing the best quote for their needs. They were rated through our review with a 7 out of 10 for customer satisfaction experienced via email.

These ratings are depicted in the graph below, taken from our Compare Air Conditioning Hobart comparison page. Parr’s Heat Pump Centre is ranked in 5th position in comparison to others in our top 5 chosen Hobart companies with its rating of 6.5 out of 10 for general customer satisfaction experienced over the phone and ranked in equal 2nd place with its rating of 7 out of 10 for customer satisfaction experienced via email.

Our Parr’s Heat Pump Centre Review team also rated our top 5 recommended companies on their time taken to respond to an initial online request as well as their time taken to send a quotation.

The graph below sets out these response rates across our top 5 companies to an online request for a quote. This company generally takes 6 to 24 hours to acknowledge receiving an online request for a quote, and generally takes over 4 days to provide their customers with a quote.

Parr’s Heat Pump Centre services the areas within metropolitan Hobart, and do not travel to rural regions. They are open for business on Monday through to Friday from 8am to 5pm and are closed on weekends.

As our Parr’s Heat Pump Centre Review team noted the air conditioning installation Hobart based company receives favourable reviews across business networking sites.

The image below taken from their website, depicts one of the many positive customer testimonials on the Parr’s Heat Pump Centre website.

Our Compare Air Conditioning rating is shown in the table below taken from our Hobart comparison page, showing Parr’s Heat Pump Centre rated with a medium response time rating and with a 3.4 out of 5 for overall customer service satisfaction, placing them in equal 3rd place for this category, amongst our top 5 recommended Hobart companies.

Product range

Through our Parr’s Heat Pump Centre Review it was noted that the air conditioning installation Hobart company endorses Daikin and Samsung as their top recommended brands. They also support other brands that are proven to be good and trusted systems, including Haier products and solutions.

The image below is taken from the Parr’s Heat Pump Centre website, showing some of the brands that they install and support.

Technical expertise and experience

Parr’s Heat Pump Centre, operating since 1976, have decades of industry knowledge and experience behind them. The Hobart-based air conditioning installation company installs and repairs air conditioning installation systems in both commercial and residential properties including apartments. They are able to install all kind of air conditioning products and their products include split, reverse, inverter and multi-systems, ducted heating, ducted heating and cooling, evaporative systems, hydronic boiler and steam boiler units.

Parr’s Heat Pump Centre’s products come with a 5-year installation warranty which is generally comparable to most others in our top 5 recommended air conditioning installation companies in the Hobart area.

Through our Parr’s Heat Pump Centre Review it was found that the Hobart based company does not offer manufacturer deals and cash backs to customers.

The image below is taken from the Parr’s Heat Pump Centre depicting a group of their staff standing beside their company fleet of vans.

In summary, Parr’s Heat Pump Centre is backed by 42 years of industry experience and expertise, having been established in 1972 and are the second longest operating air conditioning installation Hobart based company in our recommended top five companies in this area. They offer comprehensive, itemised quotes that are easy to understand and support a number of trusted air conditioning products.

Our Compare Air Conditioning rating, shown in our Hobart comparison chart below, rates them with a 4 out of 5 for overall customer satisfaction and service, placing them in in equal second place for this rating across our top 5 recommended air conditioning installation companies in the Hobart region