Southern Air Review

Southern Air are an air conditioning installation Hobart company that installs and repairs air conditioning systems in the Hobart area. They have approximately 16 years of industry experience behind them. Southern Air offers generally competitive prices, demonstrate good standards of customer service and support all types of air conditioning installation products and systems. Our Southern Air Review team have ranked the Hobart-based air conditioning installation company amongst our top 5 recommended companies in the region.

"They install and service all types of air conditioning products including split, reverse, inverter, and multi-systems, ducted heating, ducted heating & cooling, evaporative systems, hydronic boilers and steam boiler systems."

Price

The air conditioning installation company in Hobart were found through our Southern Air Review to have cost effective prices generally in the medium range as compared to others in our top 5 recommended companies in the area.

As our Southern Air Review team noted, they are open to price matching where quotes are genuinely like for like and they do also offer volume discounts on a case by case basis, where multiple systems are purchased at once, giving customers greater value for each individual unit.

The graph below, taken from our Compare Air Conditioning Hobart comparison page, depicts the cost effectiveness of our top 5 recommended companies. It shows Southern Air’s rating of 4 out of 5 for overall cost-effectiveness, placing them in equal second position for this category.

Southern Air review price rankings

Quotation system

It was noted through our Southern Air Review that the Hobart-based air conditioning installation company offers free on-site quotes with no upfront fee charged to customers for the service. They provide fully digital detailed quotes where a floorplan is provided, giving the specification and dimensions required for a complete quote, subject to change upon inspection of the property. Southern Air also provide approximate quotations over the phone, which is ideal for customers wanting an immediate estimate of pricing and quotation information. Their quotes are detailed and comprehensive, providing itemised information for different areas or rooms in the property, giving customers a good understanding of the various elements of the air conditioning system installation.

The image below is taken from the Southern Air website and depicts their online quote request form that customers can quickly and easily use to request a quotation or to send a general enquiry to the Hobart based company.

Southern Air review online form on website
( Source: http://www.southernair.com.au/ )

Financing

Southern Air, the air conditioning installation company in Hobart, do not provide finance options to its customers, as was found by our Southern Air Review team, preferring for customers to pay upfront for products and air conditioning system installations. Customers can enquire further about this from the staff at Southern Air to find out if there are any options regarding paying for air conditioning systems products and subsequent installations.

Customer Service

The staff at the Hobart-based air conditioning installation company, Southern Air, were found by our Southern Air Review team to be generally polite, helpful and knowledgeable when communicating with customers both over the phone and via email, able to answer all questions as required.

Customers speak with the receptionist at the first point of phone contact and can immediately be transferred to a technician who can help them further with their enquiry. Southern Air were rated through our Southern Air Review with a 7 out of 10 for customer satisfaction experienced over the phone.

Our Southern Air Review team noted that the air conditioning installation Hobart company did take some time to locate their email request to be able to respond to it. They were rated through our Southern Air Review with 6.5 out of 10 for customer satisfaction experienced via email.

These ratings are depicted in the graph below, which is taken from our Compare Air Conditioning Hobart comparison page, showing Southern Air in equal second position with their rating of 7 out of 10 for customer satisfaction experienced over the phone, and ranked in second last position amongst our top 5 recommended Hobart-based air conditioning installation companies with their rating of 6.5 out of 10 for customer satisfaction experience via email.

Southern Air review customer service ratings

Our top 5 recommended air conditioning installation companies were also reviewed and rated for their response times taken to both initial email enquiries and for their time taken to respond with a quote.

The graph below sets out the response rates of our top 5 companies to an online request for a quote. This company generally takes more than 4 days to acknowledge an online request for a quote, and generally provides their customers with a quote within the same time period.

Southern Air review response times

The air conditioning installation Hobart based company, Southern Air, install and service air conditioning systems in the greater Hobart area, going as far as Oaklands. They do not travel to surrounding rural regions.

As noted through our Southern Air Review the air conditioning installation Hobart company operate on weekdays from Monday through to Friday, between the hours of 8am to 4.30am. They are closed for business on weekends.

The Hobart-based air conditioning installation company were found by our Southern Air Review team to receive favourable reviews on business review sites.

The image below is taken from the Southern Air website, showing one of the many positive and complimentary customer testimonials on their site.

Southern Air review customer feedback
( Source: http://www.southernair.com.au/ )

 

As shown below in the table taken from our Compare Air Conditioning Hobart comparison page, Southern Air were rated by our Southern Air Review team with a slow response time rate, and with a 3.4 out of 5 rating for overall customer satisfaction, placing them in equal 3rd position as compared to our top 5 recommended Hobart companies in this customer service category.

Southern Air review overall customer service scores

Product range

It was found through our Southern Air Review that the Hobart-based air conditioning installation company’s top recommended product is Daikin. It was also found that they support and sell other brands such as Mitsubishi Electric and Fujitsu.

The image below taken from the Southern Air website depicts their top recommended brand Daikin.

Southern Air review brands installed
( Source: http://www.southernair.com.au/ )

Technical expertise and experience

The air conditioning installation Hobart based company, Southern Air, install and service air conditioning systems in the greater Hobart area, providing air conditioning solutions to both commercial and residential properties including apartments. They install and service all types of air conditioning products including split, reverse, inverter, and multi-systems, ducted heating, ducted heating & cooling, evaporative systems, hydronic boilers and steam boiler systems.

Southern Air also have the ARC tick of approval, which is standard across the air conditioning installation industry, as it gives companies a license to handle refrigerants.

As was found through our Southern Air Review, the Hobart based company, Southern Air, have around 16 years of experience and expertise in the industry.

Their products come with a 5-year installation warranty, which is generally comparable to most other companies in our top 5 recommended air conditioning installation companies in the Hobart region.

The image below is taken from the Southern Air website, depicting one of the types of air conditioning systems used in an office space. This particular system is a cassette type of air conditioning system, good for use in a limited ceiling space and provides quiet air conditioning.

Air conditioning installation Hobart additional image
( Source: http://www.southernair.com.au/ )

In summary, Southern Air have been operating for approximately 16 years and have nearly 2 decades of industry experience and expertise behind them. They provide air conditioning system installation and repair services around the greater Hobart region.

Our Southern Air Review team have rated them amongst our top 5 recommended air conditioning installation companies in the area.

As shown below in our Compare Air Conditioning table from our Hobart comparison page, the Hobart based company have been rated with a 3.5 out of 5 stars for overall customer satisfaction, ranking them in equal 3rd place overall as compared to the other companies in our top 5 recommended air conditioning installation companies in the Hobart region.

Southern Air review star rating