Air Conditioning WA Review

Air Conditioning WA offer high quality product lines and service in order to give their clients the best possible air conditioning solutions. Established in 1999, the company install and maintain air conditioning systems and offer value for money throughout the process. Our Air Conditioning WA review team found that with over 18 years of industry knowledge and skills, the air conditioning installation Perth company offer skilled technicians and high levels of service. Serving Perth and its surrounding areas, Air Conditioning WA also offer rural services.

The Perth based air conditioning installation company generally have high standards of customer service and supply their customers with excellent workmanship during their installations.

Price

Through investigation of Air Conditioning WA, our team found the business offered extremely cost-effective solutions with their installations when compared to our other top 5 rated air conditioning installation companies based in Perth. Their installations offer value for money and provide consumers with high quality service.

Our Air Conditioning WA review found the company had no strict policy in terms of price matching and that deals can occasionally be negotiated depending on the specifications of the installation. Additionally, we found that the Perth based air conditioning installation company list promotions and specials on their website. They work with manufacturers in supplying cash back deals in order to save their clients the most money. In terms of volume discounts, Air Conditioning WA work on a case by case basis and may be able to offer multi-unit discounts depending on the specifications of the job.

The general cost effectiveness of our top 5 rated air conditioning installation companies based in the Perth region is displayed in the below graph. Our Air Conditioning WA review team gave the business an overall rating of 4 out 5, indicating the company offer reasonable, cost effective solutions. This rating places the Perth based company as a strong competitor among our top 5 companies.

Our Air Conditioning WA review team cost effectiveness graph

Quotation system

The Perth based air conditioning installation company, Air Conditioning WA provide their clients with comprehensive and informative quotes. The quotes are itemised and concise in manner. Quotes are generally supplied within a 2-day window, giving the Perth business one of the quickest response rates among our top 5 companies. Furthermore, their quotes were inclusive of both recommendations and current promotional information regarding specific manufacturers and financing options.

Air Conditioning WA offer detailed free on-site quotes both digitally and over the phone. Their quotes team came across as happy to help and eager to assist customers in finding the best suited solution for their specification.
The image below shows Air Conditioning WA’s general enquiry form. This form allows clients to book a free in-home consultation or generally enquire about installations. On their website the company offer a more detailed quote form that allows perspective clients to specify details of their project before receiving an initial quote.

Air Conditioning WA review online form
( Source: http://www.airconwa.com.au/ )

Financing

Our Air Conditioning WA review found the Perth based air conditioning installation company offer interest free finance options to their clients through GE Finance. After completing the application process, GE will provide an eligibility response within a 48-hour timeframe. Air Conditioning WA are able to go through further details about the process and answer any further enquires during the quotation process.

Customer Service

The technicians and sales team at Air Conditioning WA provide their clients with premium customer service and attention to detail. The overall customer service experience with Air Conditioning WA was extremely pleasant, their employees going above and beyond when addressing questions and concerns. It felt like a very personal experience with the team working directly to address and meet the client’s specifications. Our Air Conditioning WA review team found the best method to enquire with the Perth based air conditioning installation company is to call them, as occasionally some emails can get lost in their spam folder.

Overall, Air Conditioning WA are able to offer a wealth of knowledge and advice during the installation process. Their staff are able to expertly explain and recommend specific systems and units. Furthermore, the company’s website offers an abundance of knowledge on various systems and brands, giving clients a further reference point.

The image below is one of many customer testimonials accessible on the Perth based air conditioning installation company’s website.

Air Conditioning WA review customer testimonial
( Source: http://www.airconwa.com.au/ )

The graph below shows the general customer service satisfaction demonstrated by our top 5 Perth businesses by both phone and email. As illustrated, Air Conditioning WA achieved a 7 out of ten for both customer service satisfaction via email and phone. These places the Perth based air conditioning installation company among our top 5 rated businesses in the region.

Air Conditioning WA review overall customer service

The graph below shows the response time taken among our top 5 companies to acknowledge initial email requests for a quote and the time of took to actually send the quote. As shown below our review team found the air conditioning installation Perth company, Air Conditioning WA replied to initial email requests and sent quotes out in sometimes more 4 days, which was the slowest of our top 5, but not out of the ordinary for the rest of the industry.

Response times for our Air Conditioning WA review

As demonstrated below, our review team has rated our top 5 air conditioning installation companies in Perth based upon their customer service levels and general response times. Air Conditioning WA achieved a 3.8 out 5 for their customer service levels and had a slower response time when compared to our other top 5 companies in the area.

Air Conditioning WA review customer service

Product range

Throughout the process of our Air Conditioning WA review, we found the Perth based air conditioning installation company able to expertly install and maintain a wide variety of products from manufactures such as Daikin, Panasonic, LG, Fujitsu and Advantage Air. Air Conditioning WA are Daikin Super dealer and LG Dealer of the year though they are able to work with most brands, depending on the customers specifications and preferences.

Technical expertise and experience

During our Air Conditioning WA review, we found that the company offered high levels of technical expertise and experience. Established in 1999, the air conditioning installation Perth business has over 18 years of industry experience, though our review found the company only offered installation solutions, not repair.

We found that among our top 5 companies, Air Conditioning WA were able to offer less common systems such as evaporative cooling and ducted gas heating. Furthermore, the company are able to install and maintain systems such as split and reverse systems, inverter systems, multi systems and ducted heating and cooling.

Our Air Conditioning WA review found the company offered a 3-year installation and workmanship warranty on their work, along with all manufacturers warranties. The company also ensure that all installations are overseen by a senior site manager throughout the process to guarantee quality workmanship.

Air conditioning installation Perth installation warranty
( Source: http://www.airconwa.com.au/ )

Additionally, through our Air Conditioning WA review, we found the Perth based air conditioning installation company able to install in apartments of both commercial and residential properties and that they can work rurally. They also have the ARC tick of approval.

Overall throughout the process of our Air Conditioning WA review, we found the company offered a great performance among all considered factors. When compared to our other top 5 air conditioning installation companies in the Perth area, Air Conditioning WA preformed consistently well due to their excellent levels of customer service and years of technical experience. Our team have awarded the business an overall 3.5 stars out of 5 when compared to our other top 5 Perth installation companies.

Air Conditioning WA review star rating

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