All Air Services Review

This Perth based air conditioning installation company is relatively new, has been in the market for 6 years and consider themselves as a medium size company. All Air Services offers installation, repair and maintenance from single rooms to entire buildings for residential and commercial properties. They provide services in Perth metro area only, no rural area is covered by this Perth based air conditioning installation company.

This company has been positioned third out of 5 chosen by All Air Services review team. While reviewing All Air Services our team have considered the following: price range, customers satisfaction rate, professional performance, technical expertise, financing options and product range. The All Air Services review team found that this Perth based air conditioning installation company offers low competitive price, has excellent customer service and are open to volume discounts for large commercial projects.

They provide services in Perth metro area only, no rural area is covered by this Perth based air conditioning installation company.

Price

Compared to other air conditioning installation Perth companies All Air Services prices are relatively cheap. As part of our All Air Services review we looked at price matching policy and found this company is not willing to match prices, instead trying to be as competitive as possible at first. In terms of volume discounts they only willing to consider this type of arrangement for very large commercial projects. As part of our All Air Services review we spoke with company representatives and found that their competitive prices were primarily driven by their good relationship with Daikin, which allows them to offer slightly better deals when compared to their competitors.

The graph below displays how our review teams rated our top 5 Perth-based air conditioning installation companies in terms of cost effectiveness. Our All Air Services Review rated this company with 5 out of 5 for overall cost effectiveness, reflecting the competitive prices it offered. This impressive result ranks All Air Services in equal first place, when compared for this factor to the other top 5 Perth-based businesses in the air conditioning installation industry.

Air conditioning installation Perth company cost effectiveness graph

Quotation system

Perth based air conditioning installation company All Air Services offers free online or over the phone quotes and they will also come to customers’ premises to provide more accurate quote for free.

Our All Air Services review team found that application process is simple and straight forward. Customers can contact All Air Services by phone or they can fill the enquiry form on their website. Unfortunately, we found Their response time to online Enquiries and a request for a quote to be relatively slow when compared to their competitors. Points were deducted for this.

The image below is of the online quotation form found on the All Air Services website. This form allows potential customers to request a quote for the installation of an air conditioning system. The form includes the option for people to upload an image of their floor plan, which then enables All Air Services to better understand the installation environment and therefore provide a more accurate quote. The form can also be used to request maintenance or repair callouts, and there is a blank space for general enquiries. The form’s template is clear and easy to complete, with individuals able to simply insert their details in the marked spaces and one of All Air Services’ Sale Consultants will make contact. In these ways, the All Air Services online form is an effective method of communicating with the Perth-based company.

All Air Services review online form from website
( Source: https://allairservices.com.au/ )

Financing

Our All Air services review team found that this Perth based air conditioning installation company does not offer financing options for residential customers. They require 50% payment of quote up-front and 50% remained on installation.

Customer Service

As part of All Air Services review we made contact with a number of sales staff who we found to be polite, helpful and professional. Our All Air Services review team also noted that staff have a good understanding of the requirements and are happy to assist customers in a timely manner to ensure their needs are being met.

The following graph charts how the companies in our Perth-based top 5 fared when it came to customer service satisfaction with both phone and email communication. Our All Air Services Review awarded this company a rating of 8 out of 10 for the customer service delivered when dealing with enquiries over the phone, ranking it in equal first place when compared to the ratings for phone-based customer service received by the other companies in our Perth-based top 5. For the customer service it delivered when responding to email enquiries our All Air Services Review gave the company a rating of 7 out of 10, ranking All Air Services in a good, although less comparable, position than for its phone-based performance, when compared for this factor to the other companies in our top 5.

All Air Services review customer service ratings

Although this company is relatively new to the market, they have proven themselves as a good and reliable local business leaving their customers satisfied. Customers testimonials can be found on their website and we generally found positive reviews across a range of online forums, with ratings of 3/5 on Google, 3.5/5 on True Local and 4.5/5 on Yelp.

The graph below compares the response rates of our top 5 companies to an online request for a quote. Our review team found that All Air Services staff generally take 2 to 4 days to acknowledge an online request for a quote, and generally provide their customers with a quote within the same time period. When these times are compared to those of our other top 5 companies, the 2 to 4 day time period can be viewed as a slow response rate when it comes to acknowledging receipt of an online quote enquiry, whilst a more moderate response time when it comes to providing customers with a quote.

All Air Services review response time graph

Perth based air conditioning installation company All Air Services only servicing Perth metro area without going into rural and across Western Australia region.
Like most air conditioning installation Perth companies, they provide 1-year installation warranty and their units tend to come with the standard 5-year manufacturer warranty.

The image below is a snapshot of our larger Perth Comparison Table, focussing on our review teams’ ratings of our top 5 companies for the categories of customer service experience and response times. Our All Air Services Review gave the company a rating of 3.8 out of 5 for its overall customer service performance, ranking the Perth company in equal third place when compared to the customer service results of our other companies. In the next row, our review team found that when customer enquiries were sent to All Air Services its staff generally replied at a medium response rate, which is not quite as fast compared to the response times of most of the other companies in our Perth-based top 5.

Our All Air Services review customer service overall rating

No services have been offered on weekend.
They provide their services from Monday to Friday 8am – 5pm, but are closed on weekend for those who are unavailable during the week you might have to find another arrangement.

The following image, a customer testimonial taken from the All Air Services website, is just one of the many positive reviews this air conditioning installation company has received. In this testimonial the customer praises All Air Services for the high level of customer service it delivered, in particular noting its professionalism and thoroughness throughout the entire installation process and even after the job was completed.

All Air Services review customer testimonials
( Source: https://allairservices.com.au/ )

Product range

Perth based air conditioning installation company All Air Services offers a wide range of products with different models to choose from. When researching air conditioning installation companies in Perth, our All Air Services review team found that they can install, service and repair anything but predominantly sell Daikin and Mitsubishi Heavy industries and also Fujitsu, Hitachi, LG and Samsung.

All Air Services install both commercial and residential units, houses and apartments.

Commercial air conditioning service in Perth includes:

  • Split system air conditioners
  • Ducted air conditioning systems
  • Chilled water air conditioning systems
  • VRV or VRF Air Conditioners
  • Inverted air conditioners

Residential air conditioning service in Perth includes:

  • Split system air conditioning
  • Ducted air conditioning systems
  • Multi split air conditioning system
  • VRV or VRF Air Conditioners, and
  • Inverter air conditioners

The numerous well-regarded air conditioning brands displayed in the image below, taken from the All Air Services webpage, are amongst the vast range of brands that this company is able to install and service. Working with a broad selection of air conditioning brands means that All Air Services provides its customers with more options from which to choose a system that will best suit their budget and lifestyle.

Brands installed according to our All Air Services review
( Source: https://allairservices.com.au/ )

Technical expertise and experience

Perth based air conditioning installation company All Air Services has been around for only 6 years however they have fully trained professional installation teams with technical expertise.

For commercial customers, All Air Services also offers preventative maintenance packages tailored individually for customer’s needs. They also offer removal of toxic mould, fungi and bacteria which improve health benefits and prevent air conditioning unit from breakdowns. Like the other listed air conditioning installation Perth companies in our top 5, they don’t offer hydronic or boiler systems. Given Perth’s climate, these are not popular systems.

The image below, from the All Air Services website, shows a worker standing next to an All Air Services truck. These trucks can be driven to a customer’s residential or commercial site where a trained All Air Services employee can then expertly install, service or repair a quality air conditioning system.

All Air Services review commercial site
( Source: https://allairservices.com.au/ )

To conclude, our All Air Services review team considered a few points and positioned All Air Services as the 3rd recommended air conditioning company in Perth. They found their prices are lower than offered by other air conditioning installation companies in Perth and customer service experience was 3.8 out 5, with a medium response time to online Enquiries.

The final row of our Perth Comparison Table, seen in the image below sourced from our website, ranks our top 5 companies based on their Compare Air Conditioning ratings – a rating that takes into consideration a broad range of influencing factors. Our All Air Services Review awarded the company a Compare Air Conditioning rating of 4 out of 5 stars, which makes All Air Services the 3rd highest rated air conditioning installation business amongst our top 5 companies in the Perth-based air conditioning installation industry.

All Air Services review star rating

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