Air-Rite Solar and Air Conditioning Review

The Sunshine Coast based air conditioning installation company, Air-Rite Solar and Air Conditioning are a locally run business with over 30 years of experience in the industry. Established in 1987, the company is an installation specialist providing quality installations and ongoing service backups. Servicing both commercial and residential properties in the Sunshine Coast area, the business provides a strong company culture among its employees giving them a stable environment that ensures they are experienced and up to date with industry developments and knowledge.

One of the longest operating companies in The Sunshine Coast, Air-Rite Solar and Air Conditioning offer their customers superior levels of service along with high quality installations and repairs.

Price

Our Air-Rite Solar and Air Conditioning review found that the Sunshine Coast based air conditioning installation company provided their clients with great prices points for their installation and repairs. Air-Rite Solar and Air Conditioning generally work off the volume discount system whereupon the cost of installation for multiple units is cheaper than the standard cost of single unit installations.

The Sunshine Coast based company do not provide price matching or any specific deals to their customers during installations, however their original quotes are quite reasonable. Furthermore, they offer Peak Smart incentives on the installation of certain systems meaning the customers who have this installed can receive positive payback rewards. Air-Rite Solar and Air Conditioning are able to talk through the details of this offer during the quotes process.

Our Air-Rite Solar and Air Conditioning review team has presented the general cost effectiveness of our top 5 Sunshine Coast based air conditioning installation companies in the below graph. As shown, Air-Rite Solar and Air Conditioning received a 3 out of 5 for their overall cost effectiveness when compared to our other top 5 competitors.

Air-Rite Solar and Air Conditioning review cost effectiveness graph

Quotation system

The Sunshine Coast based air conditioning installation company Air-Rite Solar and Air Conditioning offer their clients free on-site quotes. They prefer to supply and discuss quotes over the phone and occasionally email rather than offering only a fully digital option. Their quotes are both comprehensive yet concise in manner and include all the relevant information, such as possible recommendations of systems types and brands.

Our Air-Rite Solar and Air Conditioning review team did note that the business prefer to inspect the property before providing initial quotes and will strongly suggest this upon enquiry. They are however, able to send out a general rough quote estimate without an on-site inspection.

The below image shows the general enquiry form available on Air-Rite Solar and Air Conditioning’s website. This form is easy to complete and can be used as a call out for a quote or for general enquires.

Air-Rite Solar and Air Conditioning review online form
( Source: http://air-rite.com.au/ )

Financing

Throughout the process of our Air-Rite Solar and Air Conditioning review we found that the Sunshine Coast based air conditioning installation company did not offer financing options to their clients for installation or repairs. The payment options and price points of various work can be discussed further by the Air-Rite Solar and Air Conditioning team during the quotation process.

Customer Service

Our Air-Rite Solar and Air Conditioning review found that the company offered excellent levels of customer services to their clients. We found it notable that the company took their time to truly understand the specifications and needs of their clients. They seemed very eager to provide assistance, asking many clarifying questions and looking to initially confront any potential issues before providing any quotes or services.

The Sunshine Coast based air conditioning installation company list their email, direct phone number and general enquiry form on their website making them feel very accessible to customers. The company provide their highest levels of service via their phone interactions. Air-Rite Solar and Air Conditioning’s staff include an abundance of qualified tradesman and personnel that are able to provide high levels of workmanship and in-house after sales product service. Furthermore, Air-Rite’s reception staff are able to answer any enquiries or questions and come across as both friendly and helpful.

Taken from the air conditioning installation Sunshine Coast company’s website, the image below gives an example of a positive customer testimonial for Air-Rite Solar and Air Conditioning.

Air-Rite review customer testimonial
( Source: http://air-rite.com.au/ )

The graph below demonstrates the levels of customer service satisfaction achieved by our top 5 installation companies both over the phone and via email. As shown, Air-Rite Solar and Air Conditioning received a 7 out 10 for their phone interactions and a 5 out of 10 for their email satisfaction when compared to our other top 5 air conditioning installation companies in the Sunshine Coast. Air-Rite offer their best levels of customer service during phone interactions.

Air-Rite review customer service rating

The response time to acknowledge initial email requests and the time it took to send out first quote options has been ranked in the below table by our Compare Air Conditioning team. As shown, Air-Rite Solar and Air Conditioning generally take over 4 days to respond to initial enquiries and send out quotes. When compared to our other top 5 companies in the area, this response time is on the slower side, however is quite normal in terms of the industry.

The image below shows our Compare Air Conditioning review of the top 5 air conditioning installation companies in the Sunshine Coast based upon their customer service satisfaction and general response time. As shown below, our Air-Rite Solar and Air Conditioning review team awarded the company a 3 out of 5 for their customer service standards and had a medium general response time to customer enquiries.

Air-Rite Solar and Air Conditioning review overall customer service scores

Product range

Air-Rite Solar and Air Conditioning as a company are able to expertly install and repair a wide variety of systems from a range of manufactures. Our Air-Rite Solar and Air Conditioning review team found that the Sunshine Coast based air conditioning installation company are able to work with LG products, Daikin systems, Panasonic, Mitsubishi Electric and Breezeair Evaporative coolers.

Technical expertise and experience

Our Air-Rite Solar and Air Conditioning review team found the air conditioning installation Sunshine Coast business provided their customers with an experienced team of technicians who possess a wealth of industry expertise and knowledge. They are able to install and work with a large range of systems and units including split systems, reverse systems, inverter systems, multi systems and ducted heating and cooling.

With over 30 years of experience, the staff at Air-Rite Solar and Air Conditioning make it their mission to provide clients with the highest levels of workmanship during their installations and repairs. The Sunshine Coast based air conditioning installation company provide both commercial and residential services and are able to work with apartments. They also offer one of the longest warranty times in the Sunshine Coast, providing all of their customers with 5-year installation and workmanship warranties.

Furthermore, our Air-Rite Solar and Air Conditioning review team noted that they held the Australian Refrigeration Council refrigerant trading authorisation otherwise known as the ARC tick of approval. This qualification is essential for any businesses working and operating within the air conditioning installation industry.

Air-Rite Solar and Air Conditioning review ARC tick
( Source: http://air-rite.com.au/ )

Overall, we found throughout the process of our Air-Rite Solar and Air Conditioning review that the air conditioning installation Sunshine Coast company ticked all the boxes. Our review team gave Air-Rite Solar and Air Conditioning 3.5 stars out of 5 when compared to our other top 5 air conditioning installation companies in the Sunshine Coast region.

Air Rite review star rating