Price
Sunshine Coast Air Conditioning Services provide competitive prices compared to other air conditioning installation companies on the Sunshine Coast, placing them in our top 5 companies. Our Sunshine Coast Air Conditioning Services review noted that their prices are reasonable and transparent. Their friendly technicians are happy to have a chat about the best solutions for your needs, and walk you through the various pricing models and options. We noted that they prefer straight forward transactions, and prefer not to go in for short term deals or specials, with a focus on providing the best upfront prices from the beginning.
The graph below depicts the cost effectiveness of the Sunshine Coast-based air conditioning installation companies in our top 5, based on the ratings given by our review teams. Our Sunshine Coast Air Conditioning Services review rated this company 3 out of 5 for its competitive prices, which ranks Sunshine Coast Air Conditioning Services in equal third place when compared to the overall cost effectiveness of the other top companies in the Sunshine Coast region.
Quotation system
Our Sunshine Coast Air Conditioning Services review found them to be helpful and upfront about their quotation system. They will provide a digital quote for email and online queries, and for phone enquiries they are happy to put you directly in touch with a technician for a detailed discussion of your requirements, subject to an inspection of your premises. Like many Sunshine Coast-based air conditioning installation companies, Sunshine Coast Air Conditioning Services provide these onsite inspections free of charge, to provide you with a clear and accurate quote.
The image below is of the Sunshine Coast Air Conditioning Services online contact form, which creates an effective line of communication between customers requesting a quote for a new air conditioning system and this company’s service staff. The form itself, found on the company’s website, has a blank space to be used for general enquiries or to provide necessary details about the job required, as well as spaces to include contact details so that a member of the Sunshine Coast Air Conditioning Services team can make clarifications or ask follow-up questions before providing a free quote. Completing this online enquiry form, with its clear and simple layout, is a straightforward process and provides potential customers with an easy and quick way of requesting a quote.
( Source: http://www.suncoastairconditioning.com.au/ )
Financing
Unlike some air conditioning installation Sunshine Coast companies, we noted that Sunshine Coast Air Conditioning Services do not provide financing options. If you’re looking to finance your air conditioning installation through the installation company, you may wish to consider going with one of our other top 5 Sunshine Coast installation companies. However, if this is not a priority for you, our Sunshine Coast Air Conditioning Services review noted that they do provide competitive pricing options.
Customer Service
When we conducted our Sunshine Coast Air Conditioning Services review, we found them to be helpful and polite. Calls tend to go through to reception, who are happy to forward any technical queries to their installation experts. Their responses to email queries were prompt and informative, with knowledge of the area that clearly showered the benefit of their experience compared to some other air conditioning installation companies on the Sunshine Coast.
The graph below displays the ratings given to our top 5 Sunshine Coast-based installation companies for the customer service exhibited when responding to enquiries over the phone and via email. Our Sunshine Coast Air Conditioning Services review gave this company a strong rating of 8 out of 10, demonstrating a high level of customer service satisfaction with the way Sunshine Coast Air Conditioning Services successfully handled phone enquiries. This result ranked Sunshine Coast Air Conditioning Services in equal first place, when compared to the ratings the other companies in our top 5 received for customer service delivered over the phone. Our review team was even more impressed with the customer service performance this company displayed in response to email enquiries, awarding Sunshine Coast Air Conditioning Services a near-perfect rating of 9 out of 10. This notable score ranks it as the leading company for customer service satisfaction via email, when compared for this factor to the other Sunshine Coast-based companies in our top 5.
During our Sunshine Coast Air Conditioning Services review, our team noted that their availability is Monday to Friday, from 8am-4:30pm, which can be good if you’re looking for an early morning callout. That being said, any queries or issues that come up over the course of the weekend will have to wait until business hours to be dealt with.
The following graph examines the response times of our top 5 air conditioning installation companies to an online request for a quote. Sunshine Coast Air Conditioning Services generally takes 6 to 24 hours to acknowledge an initial online quote request, and generally provides its customers with a quote within the same short time frame. These response rates are considered very quick when viewed relative to the response times of the other companies in our top 5. When focusing on the time it takes to acknowledge an initial request for a quote, Sunshine Coast Air Conditioning Services ranks in equal first place for its speedy response. Similarly, when comparing how long it generally takes our top 5 companies to provide a quote for the customer, Sunshine Coast Air Conditioning Services ranks in first place for its impressively quick response time.
Sunshine Coast Air Conditioning Services cover a wide range of areas, unlike some other air conditioning installation Sunshine Coast companies. Their services include metropolitan and regional areas, including the Sunshine Coast, Brisbane, Harvey Bay, and more. They are happy to discuss coming out to various other areas on a case-by-case basis, but tend to be very accommodating of travelling out to a large catchment area.
Taken from our larger Sunshine Coast Comparison Table, the image below shows two rows comparing the customer service and the response times of our top 5 air conditioning installation companies in the Sunshine Coast area. Our Sunshine Coast Air Conditioning Services review awarded this company a rating of 4.2 out of 5 for the high level of customer service displayed. For this company’s rate of response to customer enquiries, our Sunshine Coast Air Conditioning Services review classified its response times as generally being the fastest, when compared to the other companies in our Sunshine Coast-based top 5. The table below reflects two areas of comparison in which Sunshine Coast Air Conditioning Services excels, ranking in first place for both outstanding customer service performance and for prompt response times.
All-in-all, Sunshine Coast Air Conditioning Services’ customer service, particularly their willingness to reach out to regional and rural areas, is one of their standout qualities compared to other air conditioning installation companies on the Sunshine Coast.
Product range
Our Sunshine Coast Air Conditioning Services review noted they install a wide range of air conditioning brands, including Daikin, Fujitsu, LG, Mitsubishi Heavy Industries, and Mitsubishi Electric.
They specialise in installing several different varieties of air conditioner, specifically:
- reverse cycle split systems
- inverter split systems
- multi unit split systems
- ducted heating and cooling.
If you’re not sure about your ideal air conditioning solution, the team at Sunshine Coast Air Conditioning Services can talk you through some of the different options and assist you in finding the best service for your needs.
Technical expertise and experience
Compared to some air conditioning installation Sunshine Coast companies, our Sunshine Coast Air Conditioning Services review noted that they have many years experience in the industry, having been established since 1999. They install air conditioning in a range of buildings, including commercial buildings, residential houses, and also apartment buildings. When installing air conditioning in apartments, many air conditioning installation companies on the Sunshine Coast will suggest conducting a detailed inspection of the building, as the layout and wiring can be complicated. Sunshine Coast Air Conditioning Services can assist in investigating the best solution for different building types, and draw on their many years experience to work towards a suitable solution for you.
Like many Sunshine Coast-based air conditioning installation companies, Sunshine Coast Air Conditioning Services provide both installation and repair services, meaning they can assist with any complications that may occur down-the-line. They also provide 12 months installation warranty, meaning they can provide informed and helpful assistance with any complications, should they occur further down the track.
The picture below is taken from the Sunshine Coast Air Conditioning Services website. It displays a company vehicle in front of the Sunshine Coast Air Conditioning Services office, where customers can speak directly with helpful staff who are eager and well-equipped to discuss and advise customers on which of the many top-quality air conditioning systems installed by Sunshine Coast Air Conditioning Services can best fulfil their space and budget requirements.
( Source: http://www.suncoastairconditioning.com.au/ )
In summary, our Sunshine Coast Air Conditioning Services review found they provide a helpful and informed service from start to finish. Their willingness to service a wide catchment area make them a competitive provider, and placed them in our top 5 air conditioning installation companies on the Sunshine Coast.
The following image shows the final row of our Sunshine Coast Comparison Table, which examines the Compare Air Conditioning Ratings of our top 5 companies. The Compare Air Conditioning Rating is a measure of a company’s overall performance, determined by our review teams’ consideration of a broad range of decision-making factors. Our Sunshine Coast Air Conditioning Services review gave this company a Compare Air Conditioning Rating of 3.5 out of 5 stars, a score that ranks this company in equal third place in comparison to the ratings of the other air conditioning installation companies in our Sunshine Coast-based top 5.
