Price
Our Coastal Commercial and Residential Air Conditioning Review found the company offered particularly competitive price points for their installations. They are able to offer small volumes discounts on projects and offer deals for specific products. For example, they give an option to purchase an Energex Peak Smart Meter with their installations that currently offers a government cash back option. The Gold Coast based air conditioning installation company, CCRAC offer this government incentive to help Energex manage usage demand for peak periods in the region.
As demonstrated in in the graph below, our Coastal Commercial and Residential Air Conditioning Review found that the company rank extremely high in terms of cost effectiveness, rating a solid 5 out 5. Our review team found the business in first place when comparison to other Gold Coast based installation companies in our top 5. Their levels of cost effectiveness were extremely high offered great value.
Quotation system
The Gold Coast based air conditioning installation company, Coastal Commercial and Residential Air Conditioning offer free on-site quotes, both fully digital and over the phone. They provide an extremely comprehensive quote that covers all desired areas. Furthermore, we found the staff are enthusiastic when it comes to walking you through the quote details and answering any further enquiries. During this process you are able to talk to a technician who is extremely knowledgeable and experienced within the industry.
The Gold Coast based air conditioning installation company, CCRAC offered quotes that were both thorough and concise while clearly covering all important information points. Coastal Commercial and Residential Air Conditioning’s quotes are very user friendly and easy to navigate.
The image below depicts Gold Coast based air conditioning installation company,
CCRAC’s online enquiry and quotation form. The form is simple to complete and easy to navigate for the consumer offering a section when they can write a general message about any enquiries they may have.
( Source: http://airconditioninggoldcoast.com/ )
Financing
Our CCRAC Review found that the Gold Coast company do not offer financing options for their customers and that payment is required within 7 days of the jobs completion.
Customer Service
Our Coastal Commercial and Residential Air Conditioning Review found the company’s customer service to be of a good level. We were able to immediately speak to someone over the phone and were able to access their direct email via the website. The air conditioning installation Gold Coast company’s employees come across as friendly and willing to assist with questions. The business is locally owned and prides themselves on employing trustworthy and reliable staff that are well trained and able to offer a wide range of experience and knowledge sets to their customers.
Our Coastal Commercial and Residential Air Conditioning Review found that the company offer their online enquiry form as both a service for quote enquires and online service questions. Our CCRAC review team gave CCRAC a 7 out of 10 for their responsiveness to online enquires through this form.
The below graph depicts our Coastal Commercial and Residential Air Conditioning Review of the air conditioning installation Gold Coast business. The graph shows CCRAC with 7 out of 10 for general satisfaction with customer service and for enquiries over the phone and online. This rating places CCRAC among our top 5 air conditioning installation companies in the Gold Coast region, but not quite as good as others in our top 5.
Our Coastal Commercial and Residential Air Conditioning Review has rated the general response rates generated by CCRAC when responding to early email requests and quote enquiries. The graph below shows that Gold Coast based air conditioning installation company CCRAC were not speedy in their response time to online requests for quotations. It took sometimes as long as 4+ days to acknowledge and provide a quote following an online request. This response rate places CCRAC among our top 5 air conditioning installation companies in the Gold Coast region, but not as good as others in our top 5.
The image below gives our review teams top 5 Gold Coast air conditioning installation company ratings in both customer service and response time. Our CCRAC review team gave CCRAC a 3.5 for customer service and a “slow” rating for response time when compared to their other top 5 competitors.
Product range
Our Coastal Commercial and Residential Air Conditioning Review found the company were able to recommend Mitsubishi for installation projects as they believe the products to be quiet and reliable. The Gold Coast based air conditioning installation company however, have no actual brands preferences and offer many premium selections such as Kelvinator, LG, Fujitsu, Mitsubishi Electric, Daikin, Panasonic, Toshiba, Samsung, Gree, TECO and Delonghi.
The image below depicts the wide range of air conditioning systems that CCRAC are able to expertly install and repair specific to the customer’s requirements.
( Source: http://airconditioninggoldcoast.com/ )
Technical expertise and experience
Our Coastal Commercial and Residential Air Conditioning Review found that the business service both residential and commercial properties, though their commercial work requires an enquiry as it is case by case. The business services the Gold Coast metro area and do not offer rural services. Since establishment in 2007 with over 27 years of industry experience, the Gold Coast based air conditioning installation company CCRAC have strived to employ a well-regarded and knowledgeable workforce. They have built a reputation in the area as a trust worthy and reliable company.
Our Coastal Commercial and Residential Air Conditioning Review found that the company offer a brilliant manufactures and service warranty that is for 5 years. We found the Gold Coast based air conditioning installation company to have a wide product range consisting of ducted cooling, multi systems, split systems, reverse systems, and inverter systems. CCRAC do not however offer evaporative cooling, ducted heating, hydronic or boiler. They also have the ARC tick of approval that gives them a licence to handle refrigerants.
( Source: http://airconditioninggoldcoast.com/ )
In summation, Our Coastal Commercial and Residential Air Conditioning Review found that the company performed well over most categories when compared our other 5 top Gold Coast air conditioning companies. They offer a lot of knowledge and experience, along with a large variety of products for installation.
Our review team gave the Gold Coast based air conditioning installation company Coastal Commercial and Residential Air Conditioning an overall rating of 4 out of 5 stars when compared to the other 5 top Gold coast installation companies.
