Laser Electrical vs Air-Rite

Laser Electrical

Air-Rite Solar and Air Conditioning

Price

Customer Service

Compare Air Conditioning Rating

Pros

Laser Electrical
  • Strong response times
  • Excellent customer service
  • Great prices
Air-Rite Solar and Air Conditioning
  • Good customer service
  • Volume discounts
  • Competitive prices

Cons

Laser Electrical
  • No weekend availability
  • No evaporative cooling option
Air-Rite Solar and Air Conditioning
  • No weekend availability
  • Slow response times
  • Doesn't service rural areas

Summary

One of the longest running air conditioning installationcompanies in the Sunshine Coast, Air-Rite Solar and Air Conditioning have over 30 years of experience in the industry. They offer their customers superior levels of service along with high quality installations and repairs. They have been rated fifth of our top 5 recommended companies in the area.

First placed of our recommended companies, Laser Electrical Warana provide detailed advice and support for customers, providing prompt, clear and helpful information. Their prices were found to be highly competitive when compared to other Sunshine Coast air conditioning installation companies.

Both companies offer clear quotes, free onsite inspections and prices that are comparable when it comes to their competition.

Price

Laser Electrical

Air-Rite Solar and Air Conditioning

Free on-site quote

Volume discounts

Deals and promotions

Price Matching

Financing availability

When compared to their other top 5 competitors in the Sunshine Coast market, Air-Rite Solar and Air Conditioning received a 3 out of 5 for their overall cost effectiveness. Laser Electrical Warana better this with a perfect score of 5 out of 5 for their highly cost effective prices. This outstanding result ranks Laser Electrical Warana in first place, making it the most cost effective company in the Sunshine Coast air conditioning installation market.

Despite these scores, Air-Rite Solar and Air Conditioning provide their clients with great price points for installation and repairs. They generally work off the volume discount system where the cost of installation for multiple units works out cheaper than the standard cost of single unit installations, saving their customers money. Volume discounts are also an option offered by Laser Electrical Warana. This reflects the willingness of both companies to figure out reasonable and competitive solutions for your air conditioning installation requirements.

In terms of further discounts, Air-Rite Solar and Air Conditioning do not provide price matching or any specific deals to their customers during installations. Having said that their original quotes are quite reasonable. They offer Peak Smart incentives on the installation of certain systems. This means customers who have this installed can receive positive payback rewards, which Air-Rite Solar and Air Conditioning’s staff can talk you through.

Laser Electrical Warana are willing to consider price matching on like for like quotations with the stipulation that the installation can be completed within one day.

Customer Service

Laser Electrical

Air-Rite Solar and Air Conditioning

Clear quote

Weekend availability

Customer service rating by phone

8/10
7/10

Customer service rating by email

8/10
5/10

Response time to acknowledge request

24 - 48 hours
> 4 days

Response time to provide quote

24 - 48 hours
> 4 days

Online ratings / reviews

5/5
4.3/5

The high level of customer service delivered by Laser Electrical Warana resulted in scores of 8 out of 10 when responding to customer enquiries both via email and over the phone. This ranks Laser Electrical Warana in equal second place for customer service satisfaction through email, and in equal first place for customer service satisfaction via phone. By comparison, Air-Rite Solar and Air Conditioning received a respectable 7 out 10 for their phone interactions and a 5 out of 10 for their email satisfaction, showing that Air-Rite Solar and Air Conditioning offer their best levels of customer service during phone interactions.

Laser Electrical Warana deliver impressive online service with quick email response rates, ensuring you get the information you need as fast as possible. We found Laser Electrical Warana responded to all queries generally within a time frame of 2 days, often less, taking the same amount of time to deliver a quote. In keeping with the industry rate, Air-Rite Solar and Air Conditioning generally take over 4 days to respond to initial enquiries and send out quotes, which is on the slower side when compared to our top 5 companies on the Sunshine Coast.

Despite having a slower response time, Air-Rite Solar and Air Conditioning were found to offer excellent levels of customer services to their clients. Notably they put in the time to truly understand the specifications and needs of their clients and asked many clarifying questions, looking to solve any potential issues before providing quotes or services. They also offer the equal longest warranty period of the top 5 of 5 years, alongside Laser Electrical Warana.

Of our top 5 companies in the Sunshine Coast Air-Rite Solar and Air Conditioning are the only one who do not service rural areas. Laser Electrical Warana cover a wide area, from Noosa to Brisbane, and they will travel to rural areas in the Sunshine Coast region.

In keeping with the rest of the top 5 installation companies on the Sunshine Coast, neither company are open on the weekend. Of the two, only Laser Electrical Warana are happy to assist with financing options and cashback opportunities.

Expertise

Laser Electrical

Air-Rite Solar and Air Conditioning

Apartments

Commercial and residential

ARC Tick

Year established

2015
1987

Installation warranty

5 YEARS
5 YEARS

Staff at Air-Rite Solar and Air Conditioning makes it their mission to utilise over 30 years of experience to provide their clients with the highest levels of workmanship during their installations and repairs.

While Laser Electrical Warana were established more recently in 2015, they still provide a high level of technical expertise and perform well enough to reach the number 1 spot in the Sunshine Coast’s top 5 recommended installation and repair companies.

Providing free onsite quotes, both companies cover commercial and residential services with the ability to work with apartments. They are able to install and work on a large range of systems and units including split systems, reverse systems, inverter systems, multi systems and ducted heating and cooling. Both hold the ARC tick of approval, which is essential for handling refrigerants.

Overall, we found that both Air-Rite Solar and Air Conditioning and Laser Electrical Warana ticked all the right boxes offering competitive pricing, strong warranties and excellent service. They would each be a good choice to approach for a quote with regard to your installation and repair needs, with the exception of those who live in rural areas as Air-Rite Solar and Air Conditioning does not cover these.