Laser Electrical vs Sunshine Coast Air Conditioning Services

Laser Electrical

Sunshine Coast Air Conditioning Services

Price

Customer Service

Compare Air Conditioning Rating

Pros

Laser Electrical
  • Strong response times
  • Excellent customer service
  • Great prices
Sunshine Coast Air Conditioning Services
  • Quick response times
  • Excellent customer service by phone
  • Competitive pricing

Cons

Laser Electrical
  • No weekend availability
  • No evaporative cooling option
Sunshine Coast Air Conditioning Services
  • Short warranty period
  • No weekend availability

Summary

Offering experienced, competitively priced air conditioning installation on the Sunshine Coast, Sunshine Coast Air Conditioning Services provides a high-quality service, with almost 20 years of experience and knowledgeable, helpful technicians to help you choose the best air conditioning solutions for your needs. These are some of the reasons our review team placed Sunshine Coast Air Conditioning Services in the top 5 for the region, placing third overall.

Ranked first in the top 5, Laser Electrical Warana provide the best overall service. They deliver detailed advice and support, actively assisting customers to select the most suitable product for their needs. Their prices are highly competitive when compared to other Sunshine Coast air conditioning installation companies.

Both companies provide clear quotes, which is always helpful for customers.

Price

Laser Electrical

Sunshine Coast Air Conditioning Services

Free on-site quote

Volume discounts

Deals and promotions

Price Matching

Financing availability

Our Sunshine Coast Air Conditioning Services review rated this company 3 out of 5 for its competitive prices. This ranks Sunshine Coast Air Conditioning Services in equal third place in comparison to the overall cost effectiveness of the other top companies in the Sunshine Coast region.

Laser Electrical Warana’s performance in this area was outstanding, leading to the company’s perfect score of 5 out of 5 for the highly cost effective prices they offer. This ranks Laser Electrical Warana in first place, making it the most cost effective company in the Sunshine Coast air conditioning installation market.

As well as offering very competitive prices, Laser Electrical Warana are willing to consider price matching if the competitor’s quote genuinely equivalent and the installation can be completed in one day. They are also willing to offer volume discounts to install several multiple split system units. Laser Electrical Warana work with their customers to find reasonable and competitive solutions for your air conditioning installation requirements.

Sunshine Coast Air Conditioning Services also provide competitive, transparent and reasonable pricing when compared to other air conditioning installation companies on the Sunshine Coast. Their technicians take the care to go through the best solutions for your needs, in terms of pricing models and options. They prefer not to go in for short-term deals or specials, with a focus on providing the best upfront prices from the beginning.

Customer Service

Laser Electrical

Sunshine Coast Air Conditioning Services

Clear quote

Weekend availability

Customer service rating by phone

8/10
8/10

Customer service rating by email

8/10
9/10

Response time to acknowledge request

24 - 48 hours
6 - 24 hours

Response time to provide quote

24 - 48 hours
6 - 24 hours

Online ratings / reviews

5/5
4/5

With friendly and helpful staff, Laser Electrical Warana scored of 8 out of 10 for the high level of customer service they delivered when responding to customer enquiries both via email and over the phone. These results rank Laser Electrical Warana in equal second place for customer service satisfaction through email correspondence, and in equal first place for customer service satisfaction via phone communication, both strong positions when compared to the rest of the top 5.

Impressively taking out equal first place for customer service delivered via phone Sunshine Coast Air Conditioning Services scored a strong rating of 8 out of 10, demonstrating a high level of customer service satisfaction. Via email they came out on top as the leading company for customer service satisfaction on this platform, scoring a near-perfect rating of 9 out of 10.

Offering the fastest times of our top 5 when responding to an online request for a quote, Sunshine Coast Air Conditioning Services generally take 6 to 24 hours. They generally provide customers with a quote within the same short time frame. In responding to an initial request Sunshine Coast Air Conditioning Services ranks in equal first place for its speedy response. When comparing how long it usually takes our top 5 companies to provide a quote for the customer, Sunshine Coast Air Conditioning Services again ranks in first place for its impressively quick response time.

With fast response times, Laser Electrical Warana responded to all queries generally within a time frame of 2 days, often less. They usually take 1 to 2 days to acknowledge an online request for a quote, providing the quote within the same time period. For these response times Laser Electrical Warana rank in second place for both response times being measured, when compared to the response rates of our other top 5 companies.

Neither company offer weekend availability.

Laser Electrical Warana are the only one of the two to provide financing options, which is uncommon for the Sunshine Coast. Laser Electrical Warana also services a wide area and both companies are willing to travel to rural areas in the Sunshine Coast region.  Each company has staff that were found to be helpful and polite.

Expertise

Laser Electrical

Sunshine Coast Air Conditioning Services

Apartments

Commercial and residential

ARC Tick

Year established

2015
1999

Installation warranty

5 YEARS
1 YEARS

One of the newer companies in the Sunshine Coast area, Laser Electrical Warana was established in 2015. Despite being on the market for a shorter time, our Laser Electrical Warana review found they still provide a high level of technical expertise.

Sunshine Coast Air Conditioning Services have many years of experience in the industry, having been established since 1999.

Both companies install and repair air conditioning in a range of buildings, including commercial buildings, residential houses, and also apartment buildings. In this respect Sunshine Coast Air Conditioning Services can assist in investigating the best solution for different building types, drawing on their many years experience to work towards a suitable solution. Sunshine Coast Air Conditioning Services and Laser Electrical Warana will work on a wide range of systems, with the exception of boilers, which neither company works with.

While Laser Electrical Warana scored an overall Compare Air Conditioning Rating of 4.5 out of 5 stars to Sunshine Coast Air Conditioning Services’ score of 3.5 out of 4, Sunshine Coast Air Conditioning Services slightly outrank them on overall customer service by .2 of a point. Both companies offer competitive pricing, with Laser Electrical Warana more open to discounts on this front and offering a longer installation warranty of 5 years. With all factors considering, either company would be a good choice to approach for your installation or repair requirements.

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