Celsius Heating & Cooling

Angus Eeles


Customer Service

Compare Air Conditioning Rating


Celsius Heating & Cooling
  • Detailed quoting
  • Affordable pricing
  • Fast response times
Angus Eeles
  • Higher warranty terms
  • Specialist Air conditioning company
  • Quick email responses


Celsius Heating & Cooling
  • No online form
  • Not a specialist air con company
Angus Eeles
  • Not a large range of brands (Daikin Only)
  • More expensive
  • No weekends


Celsius Heating & Cooling have been in the air conditioning industry for 7 years. In that time they have built a reputation for detailed quoting, affordable pricing and fast response times. Located in central Ballarat, they are a reputable, medium sized company specialising in a wide range of heating and cooling solutions for both residential and commercial customers. Our review team discovered that Celsius Heating & Cooling performed outstandingly in a number of review categories. As a result they were rated as our top air conditioning installation company in Ballarat.

Positioned third in our top 5, Angus Eeles has been in the air conditioning industry for over 50 years, offering higher warranty terms and quick email responses. They are a specialist Air conditioning company that designs, supplies and installs both heating and cooling products, with on-going service and maintenance of the systems they install. Overall Angus Eeles performed extremely well in a number of categories and pride themselves on delivering a personalised and friendly service, with heating and cooling systems tailored to suit the individual client’s needs.


Celsius Heating & Cooling

Angus Eeles

Free on-site quote

Volume discounts

Deals and promotions

Price Matching

Financing availability

Our Angus Eeles review found the company has a slightly higher than standard pricing for their air conditioners and installation service. The review team acknowledges that this company only supplies and installs the leading brand of split systems, Daikin, which is generally more expensive. This may be reflected in their pricing.

Angus Eeles are also not generally very flexible in pricing and do not offer volume discounts, special deals or price matching as standard practise. This is due to their still affordable and cost effective pricing, with Angus Eeles priding themselves on offering best pricing from the outset. Overall Angus Eeles received a solid rating of 3 out 5 overall for their cost effectiveness, a result which is similar to J E Mechanical, one of our other top 5 Ballarat-based air conditioning installation companies. To get an accurate idea of pricing it is always best to have a free onsite quote conducted before making a decision.

According to our review Celsius Heating & Cooling offer very affordable pricing for both their air conditioning products and installation services. They can be more flexible in terms of discounts; advertising special offers and promotions on their Facebook page. While Celsius Heating & Cooling do not offer volume discounts outright they pride themselves on offering competitive and affordable pricing from the outset. They may consider price matching and volume discounts on a case-to-case basis. As with many companies, in regards to price matching, a competitor’s quote will need to be very similar with the same brands, models and installation requirements

Customer Service

Celsius Heating & Cooling

Angus Eeles

Clear quote

Weekend availability

Customer service rating by phone


Customer service rating by email


Response time to acknowledge request

6 - 24 hours
6 - 24 hours

Response time to provide quote

6 - 24 hours
6 - 24 hours

Online ratings / reviews


Angus Eeles’ customer service performance has gained them a high score of 8 out of 10 for contact both by phone and email inquiries. They scored similarly to three of the top 5 companies in the Ballarat area for these criteria. Celsius Heating & Cooling weren’t far behind, receiving 7 out of 10 for their customer service by phone and 8 out of 10 for their response to customer email inquiries.

At Celsius Heating & Cooling customers are able to speak with an expert who can answer technical questions throughout the customer experience. Their email response times to customer inquiries and quotes were found to be very fast. In fact Celsius Heating & Cooling were found by our reviewers to be one of the fastest companies in both response categories, with their initial response time to an email request and response rate in providing customers with a quote on average being within 6 hours.

Angus Eeles were also found to have one of the fastest response times in both categories, responding to an email request and then providing customers with a quote, on average, within 6 hours. Here customers are able to speak with an experienced and knowledgeable team member from the outset.

The Celsius Heating & Cooling review team found that some of the team have more of a direct style of customer service. Both companies service the city of Ballarat and customers in surrounding areas. Their services are offered generally during weekday business hours. Neither offers financing. However, Celsius Heating & Cooling are open to discussing payment terms, giving their customers a bit of flexibility in this area.


Celsius Heating & Cooling

Angus Eeles


Commercial and residential

ARC Tick

Year established


Installation warranty


Celsius Heating & Cooling and Angus Eeles are certified and registered, holding an industry required ARC Tick. Angus Eeles has also been a member of the Master Plumbers and Mechanical Services Association of Australia for 45 of their 50 years in Ballarat, whereas Celsius Heating & Cooling’s time in the area is shorter at 7 years.

Angus Eeles is a well-established, reputable and experienced air conditioning installation company in the Ballarat area. They deliver an impressive level of customer service standards and quick email response times, with heating and cooling solutions from design to install and servicing and repair. They specialise in the Daikin brand, which is well known for its quality. It is also more expensive than some of the other brands in the market. This is reflected in the company’s rating for cost effectiveness.

While our Angus Eeles review found that the company came third overall to Celsius Heating & Cooling’s first ranking, Angus Eelesare very proud of the skills and experience of their tradesmen, technicians and installers. They would make an excellent choice for customers in the Ballarat area.

    Leave a message and we will contact you as soon as possible!

    Your phone number will not be used for marketing purposes