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Celsius Heating & Cooling

Waldron Heating, Cooling & Hot Water

Price

Customer Service

Compare Air Conditioning Rating

Pros

Celsius Heating & Cooling
  • Detailed quoting
  • Affordable pricing
  • Fast response times
Waldron Heating, Cooling & Hot Water
  • Working Showroom
  • Saturday service
  • Quick email responses

Cons

Celsius Heating & Cooling
  • No online form
  • Not a specialist air con company
Waldron Heating, Cooling & Hot Water
  • Not a large range of brands
  • Installations only
  • Not a specialist air con company

Summary

Operating in the air conditioning industry for 7 years, Celsius Heating & Cooling have quickly built a positive reputation fordetailed quotes,affordable pricing, promotionsand fast response times. They are a newer company in the area, offering services to all Ballarat suburbs and surrounding areas. As well as air conditioning installation they offer a range of heating and cooling, including repair and maintenance services. Our reviews have rated them as the leading installation company in the Ballarat area.

Waldron Heating, Cooling & Hot Water specialise in heating, cooling and hot water solutions for both residential and commercial customers. They are located on the southwest fringe of Ballarat and have been in the air conditioning industry for over 30 years. The company offers a range of heating and cooling solutions, including ducted heating, wood heaters, gas log fires, solar hot water systems, evaporative cooling and ducted reverse cycle air conditioning. Their standout services and features include weekend availability, a working display showroom, competitive and affordable pricing, and quick email response times.

Price

Celsius Heating & Cooling

Waldron Heating, Cooling & Hot Water

Free on-site quote

Volume discounts

Deals and promotions

Price Matching

Financing availability

Celsius Heating & Cooling was found to have very affordable and cost effective pricing, which was lower than most of our other top 5 Ballarat-based air conditioning installation companies. They received an outstanding top rating of 5 out 5 overall for their cost effectiveness.

Celsius Heating & Cooling have some flexibility in their pricing. They advertise special offers and promotions on their Facebook page. They can also consider price matching and volume discounts on a case-to-case basis with the caveat that the competitor’s quote will need to be very similar with the same brands, models and installation requirements. They pride themselves on offering competitive and affordable pricing from the outset.

Waldron Heating, Cooling & Hot Water’s pricing was found to be to be competitive in comparison to other air conditioning installation companies in the Ballarat area. It is generally on par or lower than standard market prices, which resulted in a strong rating of 4.5 out 5 overall for their cost effectiveness.

Not as flexible as Celsius Heating & Cooling, Waldron Heating, Cooling & Hot Water generally do not offer volume discounts and price matching as standard practise. This is due to their already affordable and cost effective pricing.

Waldron Heating, Cooling & Hot Water also advertise special offers and promotions on their home page and Facebook page, which customers can then access with their assistance. Overall the company prides itself on offering competitive and affordable pricing from the outset. They were rated a solid 4.5 out 5 for overall for their cost effectiveness.

Customer Service

Celsius Heating & Cooling

Waldron Heating, Cooling & Hot Water

Clear quote

Weekend availability

Customer service rating by phone

7/10
7.5/10

Customer service rating by email

8/10
8/10

Response time to acknowledge request

6 - 24 hours
6 - 24 hours

Response time to provide quote

6 - 24 hours
6 - 24 hours

Online ratings / reviews

4.8/5
4.8/5

Celsius Heating & Cooling were rated highly on their level of customer service in both modes of contact; with a 7 out of 10 for their customer service by phone, and an 8 out of 10 for their response to customer email inquiries. In turn Waldron Heating, Cooling & Hot Water scored 7.5 out of 10 for their customer service by phone, and 8 out of 10 for their response to customer email inquiries.

In terms of response times Celsius Heating & Cooling Review found the Ballarat-based company was one of the fastest in both categories, with their initial time to answer an email request and then in providing customers with a quote, on average, being within 6 hours. Waldron Heating, Cooling & Hot Water was as fast in both response categories, with their response time in both areas also being within 6 hours.

Our Waldron Heating, Cooling & Hot Water review gave the Ballarat-based company an excellent score of 4 out of 5 for its overall customer service performance. Celsius Heating & Cooling were slightly behind but still gained a great score of 3.75 out of 5 for its overall customer service performance.

Phone calls to both companies were answered by knowledgeable, helpful and experienced staff members who were willing to help customers with their inquiries.

Celsius Heating & Cooling do not have a formal payment plan option for their customers.

Waldron Heating, Cooling & Hot Water has an established formal financing option for their customers, with a third party lending company that offers 6 months’ interest free terms to subject to finance approval and the stated conditions.

Celsius Heating & Cooling service the city of Ballarat and can provide services to customers in surrounding areas outside of Ballarat. These are generally offered during business hours. Waldron Heating, Cooling & Hot Water services the city of Ballarat and customers in the Western District area. They offer an air conditioning showroom and services on Saturday mornings, which is beneficial to customers who work during weekday business hours.

Expertise

Celsius Heating & Cooling

Waldron Heating, Cooling & Hot Water

Apartments

Commercial and residential

ARC Tick

Year established

2012
1988

Installation warranty

1 YEARS
5 YEARS

Celsius Heating & Cooling were found to be the top air conditioning installation company in the Ballarat area. They have 7 years’ experience, and are reputable, with a great level of customer service standards. They also offer comprehensive quoting, affordable pricing, specials, promotions and fast email response rates. However; the company are not an air conditioning installation specialist as they also offer a range of heating and cooling options and services to their customers.

Our Waldron Heating, Cooling & Hot Water review found that the company has over 30 years’ experience. They also offer specials and promotions and fast email response rates. They stand out further as a solid choice due to their financing options, weekend availability and a working display showroom. It should be noted, however, that the company only supply and install air conditioners and do not offer further services such as repair and maintenance of air conditioners.

Like most Ballarat-based air conditioning companies Celsius Heating & Cooling and Waldron Heating, Cooling & Hot Water possess the air conditioning industry certification of an ARC tick. Either would be an excellent choice for air conditioning installation, with Waldron Heating, Cooling & Hot Water offering weekend services, making them more accessible to Monday-Friday workers.

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