Aussie Airconditioning vs Brisbane Air

Aussie Airconditioning Pty Ltd

Brisbane Air

Price

Customer Service

Compare Air Conditioning Rating

Pros

Aussie Airconditioning Pty Ltd
  • Very quick response times
  • Strong customer service
  • Competitive pricing
Brisbane Air
  • Very strong customer reviews
  • Highly experienced team
  • Competitive pricing

Cons

Aussie Airconditioning Pty Ltd
  • No weekend availability
  • Call out fee (deducted from price)
Brisbane Air
  • No weekend availability
  • Doesn't service rural areas

Summary

Throughout the process of our Aussie Air Conditioning and Brisbane Air comparison, our Compare Air Conditioning review team found that both of the Brisbane based companies provided high levels of service and workmanship. Aussie Air Conditioning, as our top ranked air conditioning installation company, provide their customer with exception levels of customer service and extremely quick response times. On the other hand, though Brisbane Air are our 5thrated company, our team found they provided extremely high levels of technical expertise and workmanship. Both companies offer excellent commercial and residential installation options within the Brisbane market and hold the ARC tick of approval.

Price

Aussie Airconditioning Pty Ltd

Brisbane Air

Free on-site quote

Volume discounts

Deals and promotions

Price Matching

Financing availability

Both Brisbane Air and Aussie Air Conditioning offer their clients cost effective solutions in terms of installation and repairs. Aussie Air Conditioning do not offer their clients options for a free on-site quote, whereas Brisbane Air do. Our review team found that both companies offered their clients forms of volume discounts, whereupon discounts were applied to the purchase of multiple units. Brisbane Air follow have a price structure in regard to volume discounts, whereas Aussie Air Conditioning operate on a case by case basis. Both companies offer forms of finance to support clients in funding projects.

Furthermore, our comparison team found that Brisbane Air generally offer cash back promotions between April to June directly through the manufactures. Aussie Air Conditioning follow a similar system of offering deals through directly through the manufacturer or Energex, however they try to offer incentives year-round. Overall both Aussie Air Conditioning and Brisbane Air offer competitive prices that are generally lower than the market average and both offer a range of extra incentives.

Customer Service

Aussie Airconditioning Pty Ltd

Brisbane Air

Clear quote

Weekend availability

Customer service rating by phone

8/10
7/10

Customer service rating by email

9/10
8/10

Response time to acknowledge request

< 6 hours
2 - 4 days

Response time to provide quote

< 6 hours
2 - 4 days

Online ratings / reviews

4.5/5
4.8/5

During our direct comparison of Brisbane Air and Aussie Air Conditioning, our team found that while Brisbane Air’s quotes were detailed and easy to understand, Aussie Air Conditioning in particular provided an extremely clear and comprehensive quote where items were clearly itemised and explained. Furthermore, our team found that Aussie Air Conditioning had some of the quickest response time among our top 5 rated companies, generally responding to requests and sending out initial quotes within 0-6 hours. Brisbane Air on the other hand generally took between 48-84 hours to answer requests and send out quotes.

Our review team found that Aussie Air Conditioning offered consistently high levels of customer service through their email and phone communications. Their staff came across as extremely knowledgeable and happy to help with enquiries. While Brisbane Air also provided high levels of service via email, their customer service over the phone was less so. Both companies have relatively high online ratings, with Brisbane Air sitting at 4.8 out of 5 and Aussie Air Conditioning at 4.5 out of 5.

Expertise

Aussie Airconditioning Pty Ltd

Brisbane Air

Apartments

Commercial and residential

ARC Tick

Year established

2004
1982

Installation warranty

5 YEARS
5 YEARS

Our review team found the technical expertise and industry experience demonstrated at both Brisbane Air and Aussie Air Conditioning were of an extremely high standard when compared to the overall Brisbane market. While Aussie Air Conditioning have a wealth of knowledge, having been established in 2004, Brisbane Air in particular have an abundance of industry knowhow and tricks having been founded in 1982 and holding over 35 years of experience. The team at Brisbane Air are able to provide a range of valuable recommendations to their clients customised to suit both their request and budget and the team at Aussie Air Conditioning offer excellent advice and after sale service.

Furthermore, Aussie Air Conditioning and Brisbane Air both offer their customers options for apartment installations and provide both commercial and residential options. They both also have the ARC tick of approval giving them licences to handle refrigerants. Our review team also found that both businesses offer 5-year installation warranties, providing their customers with peace of mind in regard to quality of workmanship taking place.

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