Aussie Airconditioning vs H & H Air Conditioning

Aussie Airconditioning Pty Ltd

H& H Air Conditioning

Price

Customer Service

Compare Air Conditioning Rating

Pros

Aussie Airconditioning Pty Ltd
  • Very quick response times
  • Strong customer service
  • Competitive pricing
H& H Air Conditioning
  • High online reviews
  • Air Conditioning showroom
  • Strong customer service

Cons

Aussie Airconditioning Pty Ltd
  • No weekend availability
  • Call out fee (deducted from price)
H& H Air Conditioning
  • Slow response times
  • No weekend availability
  • High pricing

Summary

With 13 years of industry experience, Aussie Airconditioning Pty Ltd provide detailed itemised quotes with competitive prices, are willing to price match under certain conditions and offer deals to reduce costs. They receive consistently positive customer satisfaction reviews, installing most of the leading air conditioning brands with a high level of technical expertise and knowledge. Our Aussie Airconditiioning Review rated them as the best value and leading air conditioning installation company in Brisbane.

A well-established company, H&H Air Conditioning have been in the air conditioning industry since 1998, offering installation, maintenance and repairs on all types and brands of air conditioners. H&H Air Conditioning offers a range of services and features including a range of air conditioning services, a great, easy to use website, an air conditioning showroom, flexible pricing and financing options. They have two convenient locations, one in Brisbane and the other in the Sunshine Coast, meaning H&H Air Conditioning can service from Logan to the top of the Sunshine coast and all areas in between.

Price

Aussie Airconditioning Pty Ltd

H& H Air Conditioning

Free on-site quote

Volume discounts

Deals and promotions

Price Matching

Financing availability

Our Aussie Airconditioning Pty Ltd Review found this Brisbane-based air conditioning installation company to be very competitive on price. Their rates on installation of air conditioning units are generally lower than the average market prices. They often advertise deals on their website, and make an extra effort to provide customers with information regarding cash back options from manufacturers and the government. Interestingly they also sometimes run 24 minutes sales.

In terms of discounts, Aussie Airconditioning Pty Ltd are open to price matching if the competitor quote is genuinely “like for like”. They are willing to discuss volume discounts where two or more units are purchased. They do, however, also charge a $145 charge-out fee, but this is deducted from the final price should you proceed with an installation. They have very reasonable prices, which gave them a rating of 4 out of 5 for overall cost effectiveness, indicating that Aussie Airconditioning Pty Ltd are considered above average for cost-effectiveness.

H&H Air Conditioning also endeavours to offer customers flexibility in their pricing. They will try to price match competitor quotes or provide volume discounts for customers purchasing multiple units at one time. They assist customers in accessing manufacturer’s promotions or deals at the time of purchase. While not the cheapest on the market, however, the company has a high standard of technical know how and service. H&H Air Conditioning Electrical were a rated of 3 out 5 overall for their cost effectiveness, a result which is lower than all of our top 5 Brisbane-based air conditioning installation companies.

Customer Service

Aussie Airconditioning Pty Ltd

H& H Air Conditioning

Clear quote

Weekend availability

Customer service rating by phone

8/10
7/10

Customer service rating by email

9/10
5/10

Response time to acknowledge request

< 6 hours
> 4 days

Response time to provide quote

< 6 hours
> 4 days

Online ratings / reviews

4.5/5
4.3/5

Aussie Airconditioning Pty Ltd is particularly attentive to their customers, able and willing to provide genuine and informative responses to questions even on an initial phone enquiry. They also have very fast response times to online and email enquiries regarding requests for a quote. By phone they rated highly, with an 8 out of 10. Team members at H&H Air Conditioning are accommodating and professional from the first point of contact, whether by phone or by email. They scored 7 out of 10 for their service via phone.

Aussie Airconditioning Pty Ltd delivered exceptional service via email, scoring 9 out of 10, answering enquiries within 6 hours and generating a quote in the same amount of time. H&H Air Conditioning took longer than 4 days to respond via email and then in generating the quote, scoring at the lower end of the scale with a 5 out of 10.

A stand out factor on Aussie Airconditioning Pty Ltd’s website is a user friendly Calculator where customers can select from a list of room types and customise the room size by inserting the room’s specific length and width into the spaces provided. You can then click on “Find a Special Offer” and the site instantly generates an air conditioner that suits that room size. It should be noted that this tool is a guide only, and an onsite inspection will generate a more accurate quote. On top of this Aussie Airconditioning Pty Ltd provide financing options, charging a deposit equal to the price of the unit, with all other costs due on completion of the installation.

Despite the delay in their email response, H&H Air Conditioning is very responsive to Facebook messages, replying very promptly to queries during business hours. They also have an established interest free formal financing option for their customers, with a third party lending company. 

Expertise

Aussie Airconditioning Pty Ltd

H& H Air Conditioning

Apartments

Commercial and residential

ARC Tick

Year established

2004
1998

Installation warranty

5 YEARS
5 YEARS

Aussie Airconditioning Pty Ltd is an air conditioning installation company that have been operating for 13 years. They have technical expertise that becomes apparent when talking to their knowledgeable technicians who ask relevant and probing questions to find the best product to suit each customer’s needs. In terms of warranties, Aussie Airconditioning Pty Ltd can offer an additional extended manufacturer’s warranty, which is on top of their 12 month installation guarantee.

H&H Air Conditioning pride themselves on having a high standard of experience, skill and workmanship, gained from their 20 years in the industry for over 20 years. They offer specials and cash backs on air conditioning. H&H Air Conditioning also advertise awards on their website that they have been associated with during their years of operation. The company also offers residential customers a 5 year installation warranty on their workmanship and a 5 year manufacturer’s warranty on the air conditioning product itself. With a lot going for them, H&H Air Conditioning has received some consistently high and impressive customer testimonials both on their website as well as on multiple online platforms, which shows that the company is highly rated and recommended by its customers. Our review team found the company to be a solid option for customers in Brisbane who require air conditioning installation.

Both companies bear the ARC industry standard tick, indicating they have been cleared to work with refrigerants.

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