BT Airconditioning vs Tormey’s Air and Ice

BT Airconditioning

Tormey’s Air and Ice

Price

Customer Service

Compare Air Conditioning Rating

Pros

BT Airconditioning
  • Quick response times
  • Strong customer service
  • Cost effective
Tormey’s Air and Ice
  • 5 years workmanship warranty
  • Repair over replace philosophy
  • Warranty agents for Mitsubishi Electric, Daikin and Haier

Cons

BT Airconditioning
  • Don't install evaporative cooling or boiler heating
  • No price matching policy
  • No weekend availability
Tormey’s Air and Ice
  • No rural areas
  • Slow email response times
  • Limited online reviews

Summary

Price

BT Airconditioning

Tormey’s Air and Ice

Free on-site quote

Volume discounts

Deals and promotions

Price Matching

Financing availability

Customer Service

BT Airconditioning

Tormey’s Air and Ice

Clear quote

Weekend availability

Customer service rating by phone

9/10
6.5/10

Customer service rating by email

9.5/10
5/10

Response time to acknowledge request

< 6 hours
> 4 days

Response time to provide quote

24 - 48 hours
> 4 days

Online ratings / reviews

4/5
4/5

Expertise

BT Airconditioning

Tormey’s Air and Ice

Apartments

Commercial and residential

ARC Tick

Year established

2011
2007

Installation warranty

1 YEARS
5 YEARS