Deep Blue vs Cold Front

Summary

Coming first for the region, Deep Blue Air Conditioning is a Gold Coast based installation company with more than 20 years of industry experience and knowledge.

Cold Front Air Conditioning is the longest running air conditioning installation business in the Gold Coast area, with over 30 years of experience. They have been placed second in the top 5 for the Gold Coast region. Cold Front Air Conditioning is able to take on both simple and complex installation projects in a number of locations around Queensland.

Both companies rate strongly on customer service and while not the cheapest overall on pricing, they are both relatively cost-effective and have experienced and skilled technicians. Each service apartments and the commercial and residential sectors.

Price

Deep Blue Air Conditioning offer fairly competitive prices on installations and repairs. Their quotes are competitive and often equal to, or below market average. Deep Blue Air Conditioning will consider price matching, only on truly like-for-like installations and the precise same model.

Cold Front Air Conditioning also offers reasonable prices on their installations when compared to their competitors. However their quotes fall around the medium range for the services offered. Cold Front Air Conditioning also offers price matching if the quote is the same installation. They will consider volume discounts on labour if the labour provided is of a simple manner.

Deep Blue Air Conditioning does not offer volume discounts, offering reasonable set prices from the start. They also do not charge a call out fee, which is relatively standard in the Gold Coast market.

Both Deep Blue Air Conditioning and Cold Front Air Conditioning team received a cost effectiveness rating of 4 out of 5, placing them in second place alongside one other Gold Coast based air conditioning installation company.

Cold Front Air Conditioning occasionally offers business specific deals; generally cash back offers from the manufacturer. Cold Front Air Conditioning will help you access this service, but will not assist in completion of the process. Deep Blue Air Conditioning will also offer promotions to their customers, giving them extra value for money.

Our Deep Blue Air Conditioning and Cold Front Air Conditioning reviews found that these Gold Coast based air conditioning installation companies offer financing options for their customers, taking the burden off those customers who are unable to pay the entire amount upfront.

Customer Service

Deep Blue Air Conditioning is a family owned business with friendly staff that came across as genuinely accommodating with their customer service.  Our Cold Front Air Conditioning Review team found that the Gold Coast based Air Conditioning Installation company also offer a high level of customer service with staff that were quick to respond to phone and email enquiries in a friendly and welcoming way.

Although receiving high scores for phone service; with Deep Blue Air Conditioning receiving and 8 out of 10 and Cold Front Air Conditioning receiving 7 out of 10, they both fared slightly better in their service via email with Deep Blue Air Conditioning getting a near perfect 9 out of 10 and Cold Front Air Conditioning receiving an 8 out of 10.

When contacting Deep Blue Air Conditioning our review team found that you are able to speak to directly with someone on the phone that is knowledgeable and willing to answer enquiries. The directors of the company offer a personal touch, talking customers through the technical details and come across as accessible and responsive to client needs. Their quotes are presented in a user-friendly format that was comprehensive, but easy to understand. Helpfully the staff then runs through the quote, taking time to explain details and answer questions.

On calling Cold Front Air Conditioning our review team found that the company was consistently professional in their responses to questions, delivering service in a friendly and helpful manner, taking their time and being patient when explaining operations in a way that customers can easily comprehend. They also have their businesses direct email accessible via their website, making the business feel very accessible to customers.

In terms of response time Deep Blue Air Conditioning commonly acknowledge initial email requests within 2-4 days of the request, providing a full quote within that same time period. This rates them with a medium response time when compared to other air conditioning installation companies in the Gold Coast region. Cold Front Air Conditioningalso rated a medium response time, generally recognising receipt of an initial email request within 2 – 4 days and providing a full quote within 2 – 4 days of the original request.

Expertise

Both companies operate with a high level of technical knowledge and experience, scoring an equal Compare Air Conditioning Rating of 4.5 out 5, the top rating for the Gold Coast region.

Deep Blue Air Conditioninghave been in operation for 5 years, with over 20 years of experience within their team. They offer a good understanding of the products being installed; delivering support and direction that comes from knowledge and expertise.

The team at Cold Front Air Conditioning have been around for over 30 years and offer a wealth of quality industry experience, with our Cold Front Air Conditioning Review team finding the group always eager in helping to find the best solution fitted to each customer. Cold Front Air Conditioning technicians are experts are installing and serving a wide range of air conditioning systems and can offer a wealth of knowledge on their favoured brands.

Deep Blue Air Conditioning offers a 5-year installation warranty whereas Cold Front Air Conditioning only offers a 1 year warranty. This means Deep Blue Air Conditioning covers all issues that may arise as a result of installation for a prolonged period of time.

Both companies possess an ARC tick of approval, giving them a licence to handle refrigerants. This tick reflects the industry knowledge behind Deep Blue Air Conditioning and Cold Front Air Conditioning. This coupled with their great customer service and reasonable pricing would make either company an excellent choice for your installation needs.