Air Conditioning Guys vs Air Conditioning Warehouse

Air Conditioning Guys

Air Conditioning Warehouse

Price

Customer Service

Compare Air Conditioning Rating

Pros

Air Conditioning Guys
  • Very quick response times
  • Outstanding customer service
  • Weekend availability
Air Conditioning Warehouse
  • Very good prices
  • Weekend availability
  • Price matching policy

Cons

Air Conditioning Guys
  • No Hydronic or Steam Boiler Heating available
  • Volume discounts on case-by-case basis only
Air Conditioning Warehouse
  • Doesn't service rural areas
  • Medium response times
  • No volume discounts

Summary

Overall, both Air Conditioning Guys and Air Conditioning Warehouse are quality companies, and a good choice for installing air conditioning in your home. Our review team rated Air Conditioning Guys as the top ranked company in Sydney, with an impressive 4.5 star Compare Air Conditioning rating, while Air Conditioning Warehouse is the second ranked Sydney company, with a very strong 4 star Compare Air Conditioning rating.

While Air Conditioning Guys are not the cheapest available option, their response time and commitment to high quality technical work and customer service sets them apart. Air Conditioning Warehouse are also a quality installation company, and are a more affordable option for those who are sensitive on price. Air Conditioning Guys install evaporative systems, while Air Conditioning Warehouse do not.

Finally, Air Conditioning Guys can offer a 5-year warranty on their installation. While Air Conditioning Warehouse only offers a 12-month warranty. Our review team considered the significantly shorter warranty period a significant point, but noted that most warranty claims on the basis on the installation are made within the first 12 months.

Price

Air Conditioning Guys

Air Conditioning Warehouse

Free on-site quote

Volume discounts

Deals and promotions

Price Matching

Financing availability

Our Air Conditioning Guys review found that though the business did not offer the most cost-effective solutions, the companies prices were still competitive in the overall market. Air Conditioning Warehouse on the other hand, provided the cheapest and most effective prices of our top 5 Sydney companies.

Furthermore, Air Conditioning Warehouse are able to assist customers by helping them access various current deals and promotions that are available from time-to-time through their website. Air Conditioning Guys only really offer deals with their chosen provider, Fujitsu.  In terms of volume discounts, Air Conditioning Warehouse have a standard price per unit and do not generally offer this customers discounts on the purchase of multiple units. Air Conditioning guys on the other hand, work their volume discounts on a case by case basis, assessing the details and units of each job.

Both Air Conditioning Guys and Air Conditioning Warehouse offer free on-site quotes, which is an industry standard practice in Sydney. They both also have financing options available, for those who would prefer to pay for the installation in instalments over a period of time.

Customer Service

Air Conditioning Guys

Air Conditioning Warehouse

Clear quote

Weekend availability

Customer service rating by phone

9/10
8/10

Customer service rating by email

8/10
7.5/10

Response time to acknowledge request

< 6 hours
6 - 24 hours

Response time to provide quote

< 6 hours
24 - 48 hours

Online ratings / reviews

4.8/5
4.3/5

Air Conditioning Guys provide their clients with detailed and clear quotes that were among the most comprehensive and descriptive of our top 5 recommended companies. Air Conditioning Warehouse’s quotes could come across as a little unclear and difficult to make sense of at times.

Air Conditioning Guys set themselves apart with excellent customer service via phone interactions. Their team was friendly and helpful at all times. Air Conditioning Warehouses team also performed well via email and phone interactions, though they rated slightly lower than Air Conditioning Guys in this respect.

Air Conditioning Guys also have the fastest response times of our top 5 recommended companies, generally acknowledging a request and sending out quotes in less than 6 hours. Compared to this very quick response time, Air Conditioning Warehouse were still competitive, though not as fast, replying to acknowledging emails within 6-24 hours and sending out quotes within 24-48 hours. Air Conditioning Guys have a very high online rating of 4.8 out of 5. At the time this article was prepared, Air Conditioning Warehouse had only a single online google review (which was 5/5).

Expertise

Air Conditioning Guys

Air Conditioning Warehouse

Apartments

Commercial and residential

ARC Tick

Year established

2006
1998

Installation warranty

5 YEARS
1 YEARS

Throughout the process of our Air Conditioning Guys review our team found that the company is newer when compared to some out our other top 5 businesses. Air Conditioning Guys was established in 2006 whereas Air Conditioning Warehouse was established in 1988, giving them over 30 years of industry experience and knowledge.

This industry experience gives Air Conditioning Warehouse an edge over competitors as they have a great familiarity with the Sydney air conditioning market and have fine turned processes. Air Conditioning Guys have one of the longer warranty periods with their installations among our top 5 companies. They offer a 5-year period, whereas Air Conditioning Warehouse only offer a 1 year warranty period. Air Conditioning Guys longer warranty period give customers peace of mind and quality assurance, though our review team noted that most warranty claims on installation are made in the first 12 months.

Both companies service commercial and residential properties, including apartments and have the ARC tick of approval, providing them with a license to handle refrigerants.