Air Conditioning Guys vs AirOMania

Air Conditioning Guys

AirOMania

Price

Customer Service

Compare Air Conditioning Rating

Pros

Air Conditioning Guys
  • Very quick response times
  • Outstanding customer service
  • Weekend availability
AirOMania
  • Volume discounts
  • Weekend availability
  • competitive pricing

Cons

Air Conditioning Guys
  • No Hydronic or Steam Boiler Heating available
  • Volume discounts on case-by-case basis only
AirOMania
  • Slow response times by email
  • Doesn't service rural areas
  • No evaporative cooling option

Summary

Overall, through our comparison of Air Conditioning Guys and Airomania, our team found that both companies were exceptional options for Sydney based air conditioning installations. Through the following company comparison, our Compare Air Conditioning team conducted a direct evaluation and parallel between the two companies, Air Conditioning Guys being our top-rated company among our top 5 and Airomania being our 4thrated.

Our team found Airomania are able to provide some of the most cost-effective solutions among our top 5 rated companies, offering their clients extremely completive price points, whereas Air Conditioning Guys were on the slightly more expensive side. Air Conditioning Guys on the other hand were able to provide customers with extremely high levels of customer service, while Airomania were not. Adding to this, Air Conditioning Guys were able to response and send out quotes in a very quick 0-6 hours, while Airomania generally took over 4 days with their responses.

Furthermore, we found Air Conditioning Guys and Airomania were able to provide both commercial and residential options to their clients. Both companies offered considerable technical expertise and experienced staff on their teams. Our Compare Air Conditioning team contrasted the two in the below review, highlighting the weaknesses and strengths of each company.

Price

Air Conditioning Guys

AirOMania

Free on-site quote

Volume discounts

Deals and promotions

Price Matching

Financing availability

Both Airomania and Air Conditioning Guys provide their clients with free on-site quotes and competitive prices on their work. Our comparison of the two found that Airomania generally provided more cost-effective solutions, listing some of the most competitive prices points of our top 5 rated Sydney based installation companies. Air Conditioning Guys price points are still quite cost effective when compared to the overall Sydney market, though not the cheapest among our top 5 companies. Both businesses offer varying systems relating to volume discounts, Airomania generally providing discounts on multi units, while Air Conditioning Guys prefer to work on a case by case basis, reviewing each jobs specification.

Furthermore, both Sydney companies are able to offer financing opportunities to their clients and provide price matching options for quotes as long as the details are like for like. In terms of deals and promotions, Airomania are able to assist clients accessing deals through manufacturers, whereas Air Conditioning Guys have a list of any cash backs or promotions on their website that is regularly updated.

Customer Service

Air Conditioning Guys

AirOMania

Clear quote

Weekend availability

Customer service rating by phone

9/10
8/10

Customer service rating by email

8/10
6/10

Response time to acknowledge request

< 6 hours
> 4 days

Response time to provide quote

< 6 hours
> 4 days

Online ratings / reviews

4.8/5
5/5

Through our comparison of Air Conditioning Guys and Airomania, our team found that both companies were able to provide clear, understandable quotes, an industry standard in Sydney. Overall, through our review, we found that Air Conditioning Guys provided the superior customer service of the two companies. Air Conditioning Guys offered premium service through their phone and email interactions, performing consistently well through multiple test calls and emails, whereas Airomania could come across as unclear through their email interactions. During Airomania’s phone interactions, though it was convenient to speak directly to a technician, customers could sometimes feel rushed off the phone, while when speaking with the team at Air Conditioning Guys, time was taken to clearly answer and explain all questions.

Furthermore, Airomania were generally slower with their replies to enquiries and quote, whereas Air Conditioning Guys had some of the fasted response times among our top 5 rated Sydney companies. The team at Airomania could sometimes be difficult to reach, replying generally in 4 or more days, while Air Conditioning Guys generally keep their response times within 0-6 hours. Both companies are able to offer their customers weekend availability and have fairly strong online ratings.

Expertise

Air Conditioning Guys

AirOMania

Apartments

Commercial and residential

ARC Tick

Year established

2006
1995

Installation warranty

5 YEARS
5 YEARS

Both Air Conditioning Guys and Airomania’s team of technicians offer considerable technical expertise and industry experience. Established in 1995, Airomania in particular are able to offer a wealth knowledge and experience within the air conditioning installation industry as they have over 20 years of involvement. Air Conditioning Guys on the other hand were only established in 2006, though their team consists of many skilled and knowledgeable technicians. Both companies are able to answer and explain any questions in a clear and understandable manner. They are also both able to make unit and brand recommendations based upon their knowledge and considerations of the customers specifications and wants.

Our comparison team found that as per industry standard in Sydney, both companies are able install and repair units within apartments and work with both commercial and residential properties. Furthermore, both Air Conditioning Guys and Airomania have the ARC tick of approval giving them a licence to work with refrigerants, an essential in the air conditioning installation business. Air Conditioning Guys and Airomania both offer their customers 5-year warranties on their installations, giving peace of mind to the quality of their workmanship. A 5 period is considered quite long among the Sydney market.