Air Conditioning Guys vs Relevant Air

Air Conditioning Guys

Relevant Air & Water

Price

Customer Service

Compare Air Conditioning Rating

Pros

Air Conditioning Guys
  • Very quick response times
  • Outstanding customer service
  • Weekend availability
Relevant Air & Water
  • Strong customer service
  • Services rural areas
  • Installs AC in apartments

Cons

Air Conditioning Guys
  • No Hydronic or Steam Boiler Heating available
  • Volume discounts on case-by-case basis only
Relevant Air & Water
  • Short installation warranty
  • No price matching policy
  • No weekend availability

Summary

Overall, both Air Conditioning Guys and Relevant Air & Water are strong options to install your air conditioning, providing their customers with quality service and great workmanship. Through the following company comparison, our review team have compared Air Conditioning Guys, the top ranked company in Sydney, to Relevant Air & Water. Air Conditioning Guys have an impressive 4.5 star Compare Air Conditioning rating, while Relevant Air & Water are ranked third among our top 5 recommend companies with an overall rating of 3.5 out of 5 stars.

While both Air Conditioning Guys and Relevant Air & Water do not offer the cheapest available air conditioning installations, they both provide high levels of technical expertise and quality workmanship. Air Conditioning Guys in particular offer their clients with some of the fastest response times in the Sydney market and Relevant Air & Water are able to work with a wide range of systems and brands. Relevant Air & Water are also able to install hydronic boiler systems, while Air Conditioning Guys are not.

Finally, Air Conditioning Guys provide 5-year warranties on their installations, whereas Relevant Air & Water only offer 3 months. Our comparison team considered this significantly shorter warranty period as a notable distinction between the two companies.

Price

Air Conditioning Guys

Relevant Air & Water

Free on-site quote

Volume discounts

Deals and promotions

Price Matching

Financing availability

Throughout the process of our Sydney comparisons, our team found that though Air Conditioning Guys and Relevant Air & Water did not offer the most cost-effective solutions within our top 5, both businesses prices were still quite competitive among the overall Sydney market and were generally or par with their pricing strategies.

Additionally, our team noted that both companies provide their clients with free on-site quotes, though only Air Conditioning Guys were able to offer financing options on their solutions. Relevant do not provide financing options with their work and require payment upon completion of the work.

Both Air Conditioning Warehouse and Relevant Air & Water are able to assist clients with accessing current deals and promotions that are available through the two company’s partner manufactures. It is important to note, Air Conditioning Guys only really offer deals with their chosen provider, Fujitsu whereas Relevant Air & Water offer access to a broader range of manufacturer deals.  Furthermore, our team noted Air Conditioning Guys work their volume discounts on a case by case basis, whereas Relevant Air & Water follow a standard system whereby the discount applied links directly to the number of unit purchased.

Customer Service

Air Conditioning Guys

Relevant Air & Water

Clear quote

Weekend availability

Customer service rating by phone

9/10
8/10

Customer service rating by email

8/10
7/10

Response time to acknowledge request

< 6 hours
6 - 24 hours

Response time to provide quote

< 6 hours
> 4 days

Online ratings / reviews

4.8/5
5/5

Through comparison, our team found that Air Conditioning Guys provided their customers with comprehensive and clear quotes that were very easy to understand and make sense of, whereas Relevant Air & Waters quotes were slightly less detailed though were still inclusive of all the relevant details and information.

Furthermore, our team noted that Air Conditioning Guys had the fastest response times of our top 5 recommended Sydney based air conditioning installation companies. Air Conditioning Guys generally acknowledged quote requests and sent them out in less than 6 hours whereas with Relevant Air & Water, though the acknowledge requests within 6-24 hours, could sometimes take over 4 days to actually send out initial quotes to potential clients. Both Air Conditioning Guys and Relevant Air & Water have a very high online ratings, with Air Conditioning guys at 4.8 out of 5 and Relevant Air & Water with a perfect 5 out 5.

Overall, Air Conditioning Guys really stand out thanks to their excellent customer service via phone and email interactions with a team that was friendly and helpful at all times. Relevant Air & Water also offer quality phone communication, though they have ranked slightly lower than Air Conditioning Guys in both their email and phone interactions

Expertise

Air Conditioning Guys

Relevant Air & Water

Apartments

Commercial and residential

ARC Tick

Year established

2006
2014

Installation warranty

5 YEARS
0.25 YEARS

Our review team found Relevant Air & Water are newer when compared to some of our other top 5 businesses such as Air Conditioning Guys. Relevant Air & Water was established in 2014 whereas Air Conditioning Guys was founded in 2006, giving a longer period to accrue both industry knowledge and experience.

Both Air Conditioning Guys and Relevant Air & Water offer their clients commercial and residential solutions for properties, inclusive of apartments.  Air Conditioning Guys have one of the longest warranty periods among our top 5 recommended Sydney companies. They offer a 5-year guarantee, whereas Relevant Air & Water only provide a 3-month warranty period to their clients. Air Conditioning Guys longer warranty period provides their clients peace of mind and quality assurance over time whereas Relevant Air & Water’s warranty does not offer a longevity to their post installation service. Furthermore, both companies have the ARC tick of approval, providing them with a license to handle refrigerants.